Jump to content


  • Tweets

  • Posts

    • Hello, welcome to CAG. I imagine the letter that the security guards talked about will be a letter from a company or lawyers who specialise in trying to extract money from shoplifters. I think Sainsbury's use DWF solicitors, otherwise it could be a company like RLP. It won't be a 'fine', only the police can do that. Look at this as a parallel 'justice' system that doesn't involve the plice. If you read around the forum for other cases of shoplifting, you'll get the idea of how this all works. If you think your behaviour has become compulsive, we suggest having a chat with your GP who should get you help for this. Best, HB
    • despite our wettest 18 months on record,  Low levels of rain and snow have cut Canada’s hydropower production, forcing it to increase electricity imports from the U.S.   - NYT
    • Hi all…. i was wondering if someone could help me. I am ashamed I have been caught shoplifting from Sainsbury’s by two undercover security guards who I suspect have been following me for a week now… I have been impulsively shoplifting due to what I think could have become an addiction of some kind. I am ashamed of what I had been doing and I do believe being caught has been for the greater good. i was taken to a room and asked to empty my bag, the guards were slightly rude but I complied with them politely as I know they are just doing their job and I am in the wrong. They retrieved my address, name, birthdate and took a photo of me, they asked me how many times I had shoplifted and I said twice and I didn’t want to be foolish and say just once. They issued me a letter of ban from the store and if I was caught in the store again the police would be called. They told me I would be paying 2x what I had stolen today as the goods had been damage which I am guessing is stole around £65 worth roughly. I did offer to pay for the items I had stolen on the day but they declined. They did not call the police but let me leave after claiming I was a lucky person. They told me to expect a letter in the post and that I “would be smart not to ignore it”  what should I be expecting in the post from them? I am aware from reading a lot online about security costs.. people mentioned to ignore these costs however as I had damaged the labelling on the goods should I still comply and pay the fines ?  kind regards awful shoplifter
    • If you're sat there wondering how to attract and retain young talent, look no further. Find out what young people want from employers.View the full article
    • Toyota has apologised for providing incorrect or manipulated data for safety certification tests.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Housing Association


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5497 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I share ownership of my flat with my local housing association. They charge me rent for the portion they own and every year the increase seems ridiculous. This year it's set at 8.2% (RPI at 4.2% + 4%)

 

I can't see why they would add RPI on top of the increase. They are supposed to be a charity providing housing for people on low income. I only work part time and my pay increase this year will be 2.5%.

 

I wrote and complained and they said if you can't afford to pay, apply for housing benefit. Why should the council fund their demands? I may work very few hours due to illness, but I'm not on benefits and I don't want to be.

 

Does anyone know if there's an ombudsman or someone who can question these people? I'm in Scotland if that makes any difference?

Link to post
Share on other sites

Fuzzgin - would you mind please informing me (via PM or on here) the name of the HA in question?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Thanks fuzzgin - just ensuring it is not my employer!!

 

The two regulatory bodies for HAs are the Tenant Services Authority and the Housing and Communities Agency - both from the old Housing Corp.

 

I would query with these bodies in the first instance. Certainly the rise seems ridiculous - I happen to know that ours will not be anywhere near that. RPI + 4 seems wholly unreasonable - closer to RPI itself would seem about right.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Cheers, that's what I thought. I got really annoyed with them last year after a similar huge rise that was supposed to include maintenance charges, they then announced they'd "forgotten" and wanted over £100. I agreed to pay that in installments. Then this! To make matters worse, they included details hidden as a letter/questionnaire inside a magazine which most people probably threw away.

Link to post
Share on other sites

  • 3 months later...

OK, due to illnes I gave up (temporarily) on the above battle, but I have a new one...

 

There is a second secure door at the back. I rarely use it as there's just a laundry drying area and this area's weather rarely allows laundry to dry outside. A relative used it recently and noticed that the gutter is leaking from above the flat above mine. It has ben doing that for a while, the back wall of the building (the back of my flat) has green water running down it. I know I should have spotted and reported it earlier, but as I said I don't go out unless I have to due to illness and not to that area. I've been suffering all winter with chesty coughs due to the damp in my flat and my parents bought a dehumidifier to try and solve the problem. They're worried about structural damage if it (the damp) continues.

 

Anyway, I've used the old topic so you can see how helpul :rolleyes: my HA are before answering. I need to compose a letter to accompany the nice set of photos I have (I prefer to write, they are very offhand on the phone). Anyone know of any templates, or can help me compose a letter. I'll try myself at some oint if someone could give me some pointers.

Link to post
Share on other sites

Does anyone have a letter suggestion, template or something?

 

*update* It's Ok, I did a basic letter and let the photos speak for themselves. We shall see what reaction I get.

Edited by Fuzzgin
update
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...