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    • The Post Office has plummeted from its position as Britain’s sixth-most-trusted financial, banking and insurance brand to 135th in the space of just 12 months amid public outcry over the Horizon IT scandal, new polling suggests. The company is now at risk of losing a third of its “heartland” older customer base, the study found, with the number of over-50s considering using Post Office services falling (by a third) in less than a year   Frankly, I'm astonished theres any trust left at all let alone that much   Trust in Post Office plummets following outrage over Horizon scandal WWW.INDEPENDENT.CO.UK Exclusive: Post Office at risk of losing a third of its over-50 customer base, Savanta polling suggests  
    • At the moment I can't explain everything. Basically my ex has said I controlled her money so couldn't pay her bills. Something that I can prove I have never done. She simply doesn't pay her bills just wastes money. Hence the reason I have been told to pay the bills. Bearing in mind when we lived together I made sure the bills were paid. After we split amazingly they were not paid and the bills solely in her name.
    • Every post of yours brings a pile of new information but little by way of explanation. It's like trying to put together a jigsaw with half the pieces missing. I cannot, for example, envisage any circumstances where a creditor tells you in writing that you aren't liable for a bill but your solicitor and the police tell you that you have to pay it anyway. All I can say to you is that you have to keep making clear to everyone concerned that there is no point in them keep telling you that you have to pay your Ex's bills when you don't know what they are or the account details. And that your Ex won't tell you. 
    • Wonder whos getting his 'safe' seat? ... still waiting for the announcement that Johnson the Liars carcass is being dragged back by the remnants of the same dead horses that dragged it out. ... should be dragged into the courts on multiple counts   New blow for Sunak as cabinet minister says he will stand down at election WWW.INDEPENDENT.CO.UK Chris Heaton-Harris, who has a majority of 26,000, is the 65th Conservative to announce he is leaving parliament  
    • I see Greater Manchester police chief defends decision to investigate Angela Rayner | Angela Rayner | The Guardian WWW.THEGUARDIAN.COM Stephen Watson says process will be carried out ‘fairly and impartially’ in his most extensive public comments on the claims   So when Is Johnson, Jenrick, cummings and a number of other 'multi homed' Tories who  claimed under lockdown that there country estates were their main homes so it wasn't breaking lockdown to go there - while voting in constituencies Let alone all the expenses for multiple homes claimed .. Let alone the following selling houses largely paid for by the taxpayer - and pocketing millions in profit as well  .. FOUR Tory MPs face Angela Rayner-style probes into tax affairs WWW.THELONDONECONOMIC.COM No fewer than FOUR Tory MPs decline to disclose whether they paid tax on the sale of their taxpayer-funded 2nd homes.      
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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