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Newbie advice needed


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Hello all,

I'm asking for advice on behalf of a friend who had bought a Plasma TV 14 months ago having paid £1600 and its now completely stopped working.

I have read excerpts of the sale of goods act and I reckon the advice the retailer gave them "that as the 12 month warranty was over so therefore they would have to pay for repairs or purchase a new one" was a load of bunkum.:)

Could somebody point me in the right direction as to where I may get advice on the wording of a letter to pass on to my friend so that they can approach the retailer with it.

 

Thanks.

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Hello and Welcome, bairdy.

 

I'll move this thread to the appopriate Forum.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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