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    • You will receive a Notice of Judgment with details of the judgment and payment details
    • Hello, welcome to CAG. It would be a good idea for you to read other shoplifting threads here to get an idea of how this works. The police won't get involved now, so no chance of arrest. You need to avoid that branch of John Lewis for a while though. Basically, John Lewis's security people will give your details to either a firm like Retail Loss prevention or DWF solicitors who will then write to you with scary-sounding letters to frighten you into paying them some kind of penalty. They have no legal power and can't take you to court, only John Lewis can. Last time we saw a retailer in court against shoplifters, it went very badly for them and we haven't seen a case like that since - over 10 years ago. But you need to figure out why you did this. If you need support, talk to your GP and aske them. They will have heard it all before and won't judge you. Best, HB  
    • In addition to the information you've been given above, I suggest that you spend some time reading up on the stories on this sub- forum. There is a lot of information about suing as an entitled third-party. Take a couple of days – and by Monday you will be much more confident. More in control and you will have fewer questions to ask but the questions that you do think up will probably be more relevant and more interesting to your case. Do the reading. This is always an essential first step   Additionally please can you give us more details. What was the item, was it correctly declared, was the value correctly declared, what was the value that was declared? Very importantly what date did you send it?
    • I got caught today shoplifting some shampoo & conditioner at John Lewis. I felt absolutely awful. The people were quite nice as I returned the items without any hesitation, gave them my name, address & DOB. They did not ask for official ID, and let me go after taking my picture and then handing me a paper saying I am banned for life. I just now read on the paper that they may share my details with third parties (police) and am extremely stressed. I've previously shoplifted, not at this John Lewis but others of their stores (an absolutely horrible habit made worse by cost of living crisis).... How likely is it that they will actually start an investigation for this offense? May I get arrested for this? While I was in the backroom, the security was quite nice and told me that no police would be involved unless I broke my ban.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hey All,

 

At the moment I have just applied for a let with my best mate. We are planning on moving in on the first of December and as it is my 21st bday that month and christmas, i'm hopping to get it. I currently have a credit rating at poor, due to my previous flatmate. We opened a joint bank account together and she has now just finally offered to pay the final amount off as i have paid more than half and she caused the problems in the first place. Unfortuantly it has damanged my credit file. I'm a full time student at the moment with 3 credit cards that are all in sink and when my bursary finally arrives... i went self supporting which took alot of effort to get and resulted in my delayed payment... in any case I am going to pay off the 2 credit cards when this arrives and keep my student credit card. In any case this has had a bit of a impact on my credit file. I am going with 1-2-let don't know if anyone is familar with them? My new flat mate does not have a credit rating as he doesn't have a bank account etc. My mother is going garantor and has an excellent credit rating. Our wages more than cover the flat. Leasegaurd is the company running the check and i even have a good reference from my previous landlord. So i was just wondering do u believe it is possible for us to get this tennancy? I am a little concerned as I seem to have a CCJ on my file that is not mine, it is another mans in a different flat possition. I have contact experian about this, but they still haven't removed it. I'm just wondering if you feel it is possible for us to get this flat as i am convinced my credit rating will fail and as my mate has no credit rating they can't check up on him. Although our employeer is ready to confirm our wages etc. I was also wondering will they run the check on us first and if it fails go to the garantor? I'm unsure.

 

Anyways, I hope someone can offer some help... please :) As i'm really concerned about not getting a flat till after christmas. Im living in my cousins spare flat with no furniture etc.

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The guarantor situation should help in getting the flat.

One word of caution, best mates DO fall out and if your mother signs as guarantor then she will have to cover ANY losses the Landlord incurs.

Your best mate could easily do a flit and leave your mum with a huge bill.

Ask the Agent/LL if they could take separate guarantors to cover half each of the rent. This would prevent any problems for mum if you and the friend fall out.

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