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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Both,

I'm new too. Finding the site mindboggling to be honest: so much I didn't know about!!

Finding it hard to know what the actual steps are to trying to get things resolved without reading loads of threads and pages.

Clearly I need to spend more time here on this site, wandering:confused:

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same here. its bizarre, but hopefully get the hang of it as i have just realised right now that you have spoken to me. So do you know anything about this Debt Managers limited???? i have been really stupid and panicked and paying money back and i dont think i had to. But wondering if i can cancel paying back the 300.00 they still reckon i owe. any ideas would be appreciated.

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Hi,

Not sure I have heard of debt managers limited - I guess its a DCA just like a lot of others?? I am being chased by NCO but have had dealings with others in the past - they just seem to appear out of the woodwork! I think i have worked out what the first steps are from the site ie; needing to request a copy of my credit agreement under the Consumer credit Act etc. But I have been interested to read about statute barred stuff regarding debts that are 6 years and over not being legally enforceable if no contact/ arrangements have been made...I think I have understood that right!

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Hiya guys.

 

Welcome to CAG :)

 

Sorry you haven't had many replies.

 

MrForce Any help you need, just ask. We can show you to the appropriate forums.

 

emmaellis You will get all the help you need in the debt forums.

http://www.consumeractiongroup.co.uk/forum/#black-consumer-forums-center

 

seasnail The same will apply to you aswell.

 

If you all start a new thread in the appropriate forums, you will get all the help and advice needed.

 

Good luck. :)

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