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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

PPI Reclaim prior to 2005


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I have been going back through previous loans and credit cards to check if ppi was added. Have found a large single premimum ppi for a loan we took out with First National Bank in 2001. Is it much more difficult to claim back single premium ppi that was issued prior to the 2005 change of regulation? I also wondered if anyone else has dealt with First National Bank (now GE Money I believe) and should I send SAR request to GE Money ?

 

Many thanks as always for invaluable help....

 

Feebs

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I have been going back through previous loans and credit cards to check if ppi was added. Have found a large single premimum ppi for a loan we took out with First National Bank in 2001. Is it much more difficult to claim back single premium ppi that was issued prior to the 2005 change of regulation? I also wondered if anyone else has dealt with First National Bank (now GE Money I believe) and should I send S.A.R - (Subject Access Request) request to GE Money ?

 

Many thanks as always for invaluable help....

 

Feebs

 

Hello Feebs,

 

It is only more difficult due to the fact that the Financial ombudsman will probably not investigate your complaint. But there is no reason why you cannot do it and if they refuse, you can issue a small claims county court claim against them.

 

If the first national bank is now ge money send your sar to them, they will very quickly tell you if it is not:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Thanks for that HHNF....think I may have a bit of work to do.....not only have ppi on First National but MBNA Credit Card, Alliance and Leicester and a couple of others !!!!

 

Better start getting some £10 postal orders organised !!

 

Feebs

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Hello feebs,

 

I have been going back through previous loans and credit cards to check if ppi was added. Have found a large single premimum ppi for a loan we took out with First National Bank in 2001. Is it much more difficult to claim back single premium ppi that was issued prior to the 2005 change of regulation? I also wondered if anyone else has dealt with First National Bank (now GE Money I believe) and should I send S.A.R - (Subject Access Request) request to GE Money ?

 

From the FSA Register see this on GE Money

 

Post codePrevious/Trading As namesStatusNon-FSMA Registration

 

GE Money BankGe Capital Bank, Ge Money Bank, Ge Sovac EEA Authorised

GE Money Consumer Lending LimitedHA1 1FBFirst National Consumer Finance Limited, Ge Money Consumer Lending Limited First National, Ge Money, Ge Money, Ge Money Consumer Lending, Ge Money Home LendingAuthorised

GE Money Direct LimitedWV1 3JEGe Money Direct Limited, Midland & General Direct Limited First National, Ge Money, Ge Money Home Lending, Lgroup, Lgroup Loans, Lgroup Mortgages...Appointed Representative

GE Money Financial Services LimitedWD18 8YFGe Money Financial Services Limited, Ge Money Servicing Ltd, Igroup Financial Services Limited First National, Ge Money Home Lending, Gem MortgagesAppointed Representative

GE Money Home Finance LtdHA1 1FBFirst National Home Finance Limited, Ge Money Home Finance Ltd First National, Ge Money, Ge Money Home LendingAppointed Representative

GE Money Home Lending LimitedWD18 8YFGe Money Home Lending Limited First Nat Direct 2 U, First National, First National Direct 2 U, Ge Money, Ge Money Home Lending, Ge Money Lending Solutions...Authorised

GE Money Lending Solutions LimitedWD18 8YFGe Money Lending Solutions Limited Ge Consumer Finance Home Lending, Ge Money, Ge Money Home Lending, Ge Money Lending Solutions, Ge Money Solutions, Purple Loans ...Appointed Representative

GE Money Mortgages LimitedWD18 8YFGe Money Mortgages Limited, Igroup Mortgages Limited First Nat Direct 2 U, First National Direct 2 U, Ge Money, Ge Money Home Lending, Ge Money Mortgages, Igroup...Appointed Representative

GE Money Purple Loans LtdWV1 3JEGe Money Purple Loans Ltd, Midland & General Mortgages Limited Ge Money, Ge Money Home Lending, Lgroup, Lgroup Mortgages, Midland & General Direct Limited, Purpleloans...Appointed Representative

GE Money Secured Loans LtdWD18 8YFGe Money Secured Loans Ltd

 

Ge Money, Ge Money Home Lending, Ge Money Secured Loans, Igroup, Igroup Direct, Igroup Loans...

 

Feebs not sure which of these would be your GE why not write a letter and copy it to them all it will give them something to do in responding rather than selling more PPI.

Introducer A.R.

 

 

 

Busy little forum and going to get much more so before the credit crunch puts them all out of business:eek:

 

Please see these links to see if it helps you....

 

For claims before 2005 and the FSA ruling from which campaign

Payment protection | Were you mis-sold PPI? | PPI - rules before 2005

Payment protection | Were you mis-sold PPI? | PPI - the rules

 

Hope this is of use to you also see this for a stack of information on PPI and other stuff.

 

links

 

Questions just post some kind CAG person will pick up and answer:)

 

aa

Edited by alanalana

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Hi Alanalana

 

Many thanks for all this.....I'm grateful for any nuggets of help I can get. I was quite horrified when looking back at credit cards (mbna) and past loans all paid off to see how much PPI I've paid out. My MBNA is the worst, this wasn't a single premium but as expensive looking at the monthly repayments !!

 

Fine 'em all - that's what I say !!!!

 

Feebs

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