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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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angling_man/ Firstplus PPI reclaim***won***


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Sounds much like my phone conversation - "Your fully protected loan will cost £xxx per month", but no indication of the cost or implications of the PPI.

 

I'm no expert, but there are some really helpful people here who I'm sure will offer good advice. I also used information from Martin Lewis's money saving expert site to put together my claim letter.

 

I also posted my proposed letter on this thread and got some great input from people. I'm certain their points added more clout to my claim, so you could try doing the same before you write to them again.

 

It sounds like you have a case though. I assume the insurance was for 5 years, but the loan was for a much longer period. That's also mis-selling I believe and one of the points I used.

 

AM.

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Hi tiger33, I presume the 78% rebate they have offered does not include the massive amount of interest that has been added to it? Also, if you were self employed and therefore not covered then their argument that you have had the benefit of it for x months is kind of irrelevant. So I would go after the whole lot.

 

Best of luck

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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I came up against all of this 2 years ago and got nowhere and ended up being railroaded into accepting the reduced figure to cancel. As they washed thier hands of the PPI missell i feel as though I will raise this again now as all of the issues you raise regarding it apply to me. They will fob me off to Central Capital who have a "corrupted tape", how convenient and I will see where this gets me.

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  • 4 weeks later...

Cheque arrived and has now cleared in my account. They've even refunded an over payment for November.

 

Now I feel it's time to tackle them regarding the BoE interest rate cuts they've failed to pass on to me. Anyone got any suggestions regarding this?

 

Cheers,

AM.

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Excellent news angling man - so pleased for you. Have a very very merry Christmas:D.

 

Regarding the interest rate reduction - we had same concern with our sub-prime lender but finally got the letters yesterday saying that the payments had been reduced. We are still paying 8% but that is the price you pay for having a crap credit rating I guess.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Can someone change the thread title to 'won' please.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Hello AM,

 

Cheque arrived and has now cleared in my account. They've even refunded an over payment for November. Excellent News Very pleased for you.

 

Now I feel it's time to tackle them regarding the BoE interest rate cuts they've failed to pass on to me. Anyone got any suggestions regarding this?

You will probably need more expert advice on this than from me.

I do not believe the Banks are under any obligation to pass on the interest rate cuts as handed down from the BoE. Some banks are passing on the full cut some are not and I am uncertain of the legalities on this. I know it sucks but I think you will now find RBS 58% owned by the Taxpayer will pass on the full amount whereas others banks will not pass on the full cut due to the current financial meltdown. Time to switch accounts and perhaps boycott the banks that have made life difficult for the PPI reclaimers.:eek:a

aa

 

Cheers,

AM

.
  • Haha 1

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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Happy to oblige-and have also re titled thread.

Great result-well done :)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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When they sold me the loan, I clearly told them I was looking for a fixed rate loan. This is in the phone call recordings, yet at no time did they tell me their loan would be variable. When I received the first interst rate change letter after a few months, I actually phoned them to query it and it was then that they told me it was a variable rate.

 

Anyone know where I stand with that?

 

Thanks,

AM

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Did you do a SAR when you went after the PPI? They should provide transcripts of all the phone conversations - with my friends they actually sent audio cassettes which I drove around listening to. If you didn't SAR them, perhaps you should spend £10 of your new found wealth on doing it.:D

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Oh well then you have what you need I think. Worth challenging them over anyway. Although the way things are now are you not better off if it is variable? If they agree to fix it at a high rate for example?

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Well the rate increased a few months after I took out the loan and has continued to increase with only the occasional rate cut. It's never been lower than the level at which I took out the loan and the recent BoE rate cuts have not been passed on. I'm currently paying 10.5% when the original rate was 8.9%.

 

I did a search the other day about FirstPlus not passing on the recent BoE rate cuts and found this...

 

Firstplus Interest Rates - MoneySavingExpert.com Forums

 

AM

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Oh, they are bad people - they need to be sorted out. I was so busy revelling in my friends' victory on the PPI front that I hadn't considered the interest rate. It took our sub-prime lender a while to reduce our mortgage payments but at least they did eventually.

 

Further work required on this one for sure......

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Share on other sites

I am not sure how to tackle this one. Either you should have had a fixed rate or one linked to the base rate, but I am no expert on mortgage rates which is why we are paying 8% ourselves. Maybe we should explore this further before jumping in - or pray for an expert to help us here.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Share on other sites

i`ve got a loan with this outfit , i phoned yesterday asking about the rate cuts and also got fobbed off . i was raging on the phone the guy on the other end never gave a toss, i also enquired about the ppi , i took a £25k loan out 2 years ago and the ppi was £7k . i wrote to them 3 months ago to cancel i got the letter back saying they would reduce my payments by £11 per month on the agreement the ppi is £75 a month . so i never cancelled they also said they would refund me £1000 to be credited to my loan ,,, any advise please it would be gratefull :)

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Hello gibby 150,

i`ve got a loan with this outfit , i phoned yesterday asking about the rate cuts and also got fobbed off . i was raging on the phone the guy on the other end never gave a toss, i also enquired about the ppi , i took a £25k loan out 2 years ago and the ppi was £7k . i wrote to them 3 months ago to cancel i got the letter back saying they would reduce my payments by £11 per month on the agreement the ppi is £75 a month . so i never cancelled they also said they would refund me £1000 to be credited to my loan ,,, any advise please it would be gratefull :-)

 

My suggestion would be to start your own individual thread on your complaint so there is no mix up on different cases.

 

You can just hit the start new thread button and take it from there.

 

if you need more help just post;)

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

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  • 3 weeks later...

Hi,

 

Happy New Year to all who are following this thread...

 

Sorry it's taken me a while to post more info, but it's been a hectic Christmas with family staying and some essential DIY before they arrived! I didn't even get time to go fishing during the warm spell before Christmas :(

 

I've been studying the telephone recordings and there are a few things to be noted regarding how they sold this secured loan to me...

 

1. I clearly tell the Sales Rep I'm looking for a fixed-rate loan, but she continues to sell me the secured loan without revealing it's a variable rate.

 

2. She tells me I am able to make lump-sum payments of 10% or more at any time, but doesn't tell me there are huge fees associated with this.

 

3. She tells me I can change the terms of the loan if my circumstance change, but doesn't tell me there is a fee for doing this.

 

4. She tells me unsecured loans would not suit me needs as the repayment terms are limited and they do not allow early or lump sum repayment. I now know this was a blatant lie.

 

5. When we finally agree on the sum to be borrowed, she quotes me 8.9%, where as the previous quote had been quoted at 7.9%. When challenged she 'checks' and maintains they'd always quoted 8.9% - 7.9% was clearly quoted in the recordings!

 

6. At one point she tells me a secured loan will put me in a better position should I ever want to remortgage. That seems like a load of BS to me too.

 

7. At no point did she do any checks of my outgoings, relying purely on my credit file to determine if I could afford the repayments. Surely they are required to be far more thorough - it was a £40k loan!

 

I feel as though they've definitely been underhanded in selling me this secured loan, in paricular by selling my a variable rate loan under the pretences of it being fixed rate!

 

Since the loan started, the interest rate has soared - 9.4%, 9.7%, 10.2%, 10.5%, 10.8%, 9.7% (for 2 months only), 10.2%, 10.2%, 10.5%. They've consistently passed on any base rate rises, but only one base rate cut. This is exactly why I wanted a fixed rate. My payments went from £419/mth to £460/mth.

 

So, what should I be trying to do here. They admitted mis-selling the PPI, so they've already admitted their sales rep failed to follow the correct procedures.

 

Can I claim the loan agreement is unenforcable (i.e. repay the original amount with zero interest)? Or should I insist on them fixing the interest rate at 8.9% and refunding the excess I've paid to date? Or should I just insist they pass on the recent rate cuts?

 

Any advice is most welcome.

 

Thanks,

AM

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I think you should start new thread on this one AM. If it was an unsecured loan it would be easier to argue the toss by stopping payments and fighting it in court, but not worth the risk with a secured one.

 

I would think you will need to issue proceedings to achieve what you want - but think if you put the question to the wider world rather than just those with PPI knowledge you might get some better advice. If you start a new thread post a link on here so we can find it.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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My understanding is that you are entilled to the PPI Premium plus 8% Statutory Interest(Compound), plus the Interest element on all the payments you have made to date. This will come to more than the so called "cashback" from First Plus

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