Breach of Data Protection by HSBC

[SamRadders]

Hi all,

 

I have recently been made aware that somebody has been using my identity to register for credit with various company's. For example, I had a phone call a couple of days ago requesting that I settle a £10,000 invoice. I'm only 23 years old but according to their records I was a Director of a company and 48!

 

This has all been raised with the police and the individual in question has been released on bail until the police finish their investigations. Now, I have also been made aware that HSBC posted my credit card statements to my old address (where this individual lived after I moved out). They have a recorded telephone conversation of me requesting to change the statement address in March (i.e. when I moved out).

 

However, for some unknown reason my bank statements carried on going there. Two were sent, one in April and one in August. These statements have been used to take out all sorts of credit against my name. I'm aware of around £15,000 at this stage but I'm waiting on my credit report (it's taking a long time to be processed because of all the records against it!) to see exactly what has been applied for.

 

So, do I have a claim for compensation of some sorts from them? This has caused a great deal of stress and I've had to take time off work to ring around various companies. If it wasn't for the complete mess up their end none of this would have happened. The bank is in the process of investigating it further and have admitted that there has been a breach of data protection.

 

Any advice would be much appreciated. Apologies for the long post!

 

Sam

[postggj]

hi sam

 

back in 2000 i had the same, but i ended up with a figure around £50000

things have changed me now but even though it was id fraud, i was screwed for 4 years in the financial wilderness.

 

my advice would be once you get your credit files from all three agencies, find out what is bogus and contact each finance company in turn. include all facts about the arrest, and most important the crime reference number.

tell each finance company to deleate all entries with the credit reference agencies untill there own fraud department has delt with it.

tell them the data with the cra is false and a damage to your reputation.

 

even better

 

if you have id assist with your bank/credit card /insurance company

tell them and they will contact the finance companies for you and do the leg work