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    • The reason for the photos is to show you weren't displaying a permit.  They are supposed to check that the permit hadn't fallen off the dashboard. There is no point in appealing to PPM.  The very people who deliberately set up the site with rubbish signage to catch motorists out are highly unlikely to find against themselves. You've said several times that you think the company who you met with called PPM in so these are the people you need to contact in writing to request they call PPM off.  Until you do so we're going round in circles. If you don't want them to have your e-mail address simply set up a secondary e-address.  
    • Please see attached redacted judgment for further infoVWFS (UK) LTD - Salisbury CC - Judgment - 20240507 V Final _copy redacted.pdf
    • Make sure the WS is sent 14 days before the hearing. You can e-mail the court theirs.  In the subject line put the case number, the names of the parties and "Witness Statement".  Obviously click on "Return Receipt". Send Simple Simon his by 2nd class post - all VCS are worth - and get a free Certificate of Posting from the post office.
    • The outlet is in Camden Town and was set up in 2006, a year after my husband established the business, in addition to selling at exhibitions, online, shows, events, and having licensing agreements in some places overseas.  The only thing I have stopped doing since I got ill is the physical stuff, which I’m working on. The business has not changed name or anything like that either. I’m not sure where the original contract with Camden is but the management must still have it. My husband died in Jan 2017, and until Sept 2018, I would take the stock in every week; after that I was sending it in by post. I went in now and then when possible to re-do the display but that was about it. No one had access to any files until 2020. Moved house in 2020 thought would have to pull it all, Covid had just hit as well. The person in question said he would be interested in taking over and paying the rent etc. so I said I would let him sell the pictures for nothing as long as he would ‘keep it warm’ for me.  Obviously, everywhere was closed for lockdown. During this time I was working out how to go forward.  In May 2022 I told him I couldn’t  give anything away for free anymore, and put in place the wholesale agreement.  I’ve disregarded any discrepancies from before this date. I sent over the jpgs electronically, so I’ve still got them too. He hasn’t got any original files like .psds negatives or memory cards etc, I’ve got proof of all ownership/copyright. A co-op is whereby a small number of neighbours work on a rotational basis so they each of them can have time off, that way everyone doesn’t need to be there at the same time, he had never been an employee of mine.  The only reason I allowed him to have the files in the first place as I didn’t want to lose that side of the business.  It’s a good, constant source of income. However, the rent was becoming crippling as I believed there was something fishy going on well before this as there’s so much cash dealt with there, and I couldn’t go in regularly in person, and I’m sure sales weren’t being recorded properly and cash was being pocketed. My husband was too busy to be doing any stock control properly, he wasn't really into paperwork, and the guy who was ‘helping’ me after my husband's death, was making things very difficult for me to implement a solid stock control system by refusing to co-operate on simple things like using email etc. which I thought was a smokescreen, so I severed ties with him just before I made the agreement in question. I sent about 100 images, jpg files, sent via We Transfer. I’ve got the confirmation of which files were sent with dates. I will have to go through closed bank accounts and previous tax returns to get a proper estimate.   Before I made this agreement, I was selling retail there, this is a wholesale agreement so I’ll have to do some calculations but it is definitely in the thousands.  I haven’t got his his home address, and I don't think he's got any sizeable assets. I’m also worried that he might send the files overseas and start selling them there. I know he’s not stupid enough to sell them online. He knows for sure how serious this is, but he’s been chancing it and thinks I’m stupid, if not soft and stupid. I don’t know if this would work but I am thinking that when he does contact me, I tell him we need to talk, tell him I know what he’s been up to, and strongly urge him not to order any more prints from wherever he is having them printed because it will make things much worse for him if he does. Then when I do tell him about the gravity of the situation, maybe a few days later, I think it will scare him into complying because the consequences definitely trump the few quid he thinks he is saving by getting his own printing done. Tell him an amount that I want back for lost revenue, and make it clear that if he doesn’t destroy the files and if I find out he is still doing it at any point down the line, I will seek prosecution for copyright infringement and fraud, which I will. I don’t know how I can enforce any of this without involving the courts though. I will be able to tell, though, and he will know this. And the only reason I am doing this now rather than before, is that I couldn’t prove anything until now.  It was screamingly obvious from the beginning though, as he wasn’t ordering enough from me to pay the rent, let alone make a profit. If I decided to come down like him lie a ton of bricks straight away, how would I go about a cease and desist, would I have to get one from the court? And what do I do about the stock he currently holds? It has also occurred to me that he might file for bankruptcy or similar if things get heavy, where would that leave me? I could put the feelers out for a brand-new person to take it on, obviously without giving them access to files, that is an option. But that comes with its own set of issues. Also, would there be any implications for me, if I kept quiet for now? Let him order again from me as if nothing has happened, as it will be any day and I want to get all my ducks in a row first ideally….   Thanks again
    • I’ve also just realised their online website they’ve got 12 photographs of my vehicle, including close ups of the inside?? Not sure why that’s relevant.  The time stamp on the first photo is 13:57, the PCN incident time is 14:12. 
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Debt following death.


nuthatch
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JonCris...oh heck, that really never crossed my mind at all. I have read back through this thread and edited sections so I hope I can remain anonymous.

I will be more careful.

 

TheChancellor would you mind editing your posts referring to the amount I owe?

Thanks.

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Another letter from Cabot to say they are going to remind Goldfish to supply CCA again.

I think their computer must be programmed to send out these letters as it is exactly the same as the last one...even down to the number of days they state it is since I made the original request!

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well at least they are keeping u updated.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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  • 3 weeks later...
I have had my DMP review with the CCCS and my monthly payment has been reduced by more than a quarter as I am off sick. This is towards a debt of just over £40000.

I asked the counsellor about making F &F offers with the lump sum I have and she said I could either pay off the smaller accounts or offer everyone a pro rata amount. They would probably get about 30%.

What worries me here, and it is better to say now,is an implication of money in a bank account. I hope it is independent of any creditors related banks. Some creditors are ruthlessly using "Set Off". They cleaned someones bank account of a months money leaving them £1.00 for the month. Hope any money paid into an account is independent.

If my post helped you feel better, click my scales.

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What worries me here, and it is better to say now,is an implication of money in a bank account. I hope it is independent of any creditors related banks. Some creditors are ruthlessly using "Set Off". They cleaned someones bank account of a months money leaving them £1.00 for the month. Hope any money paid into an account is independent.

 

Someone on here will have a list of which banks are "related".

 

I would stick your cash into premium bonds for a couple of months whilst you are negotiating.Theres a good chance you could win a bit more & it is away from harm.

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I have been away for a few days and have returned to a lot of mail which I will be asking help with tomorrow when I am not so tired.

In answer to overdone's post and TheChancellor's followup. The money I have is in local building society which is not connected to any other bank as I had got that info from CAG previously.

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JonCris...oh heck, that really never crossed my mind at all. I have read back through this thread and edited sections so I hope I can remain anonymous.

I will be more careful.

 

TheChancellor would you mind editing your posts referring to the amount I owe?

Thanks.

 

Sorry NH, I hadn't seen your request but had a PM to say it had been edited.

 

My "edit" button never works anyway for some reason.:???:

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I have been trying to use the Dummies Guide to try and post a link to a post in the thread "Chalkitup v HFC(Marbles)/Robinson Way" which shows a copy of an application form for a Marbles CC because I have received one which is virtually the same following my CCA request to Robinson Way.

I have also failed miserably trying to use Photobucket.

The very very poor copy of the Application Form does say that I applied for the card in 2002 but is almost illegible. I can make out headings "Use of your information" "Note for the Applicant" and "Marketing and Market Research" I have signed it and so has someone else in the "For Office Use" box.

There is nothing about interest rates etc.

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Should I start separate threads for my debts or is it OK to leave everything on this thread?

 

Also, should I carry on paying the money via my DMP with CCCS to the accounts where no CCA is forthcoming or zero the balances so no money goes to them?

I have now had a letter from Cap1 bank about my CC debt which says they are going to do something to me in 28 days but I have forwarded it to the CCCS for their comments.

 

I am so sorry about all these questions but it is very scary being on your own. I am not usually a wimp but I am finding these weeks following my husband's death very difficult.

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Should I start separate threads for my debts or is it OK to leave everything on this thread?

 

Also, should I carry on paying the money via my DMP with CCCS to the accounts where no CCA is forthcoming or zero the balances so no money goes to them?

I have now had a letter from Cap1 bank about my CC debt which says they are going to do something to me in 28 days but I have forwarded it to the CCCS for their comments.

 

I am so sorry about all these questions but it is very scary being on your own. I am not usually a wimp but I am finding these weeks following my husband's death very difficult.

 

Hi NH

 

You're not on your own - that's the beauty of CAG:grin:

 

Is this the link you wanted?

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/152785-chalkitup-hfc-marbles-robinson.html?highlight=chalkitup

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Nuthatch your not really on your own you have a lot of friends that dont care about the lots of questions even if you feel they are stupid. Trust me a year ago i think i was asking he same stupid questions as u.

 

Yes it might be easier for you to have seperat threads for each debt then we can help u a lot better as info wont get mixed up.

 

GM

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Nuthatch

 

You are in good hands here. I see Joncris keeping an eye out for you as i type.

 

I lost my Auntie last week and i have to go through probate as well to sort out her affairs. The tax forms alone put you off.

 

Are there any charges on the Capital One account?

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Are there any charges on the Capital One account?

 

Sorry to hear of your loss.

There are charges on the Cap1 account which is actually my own debt. I will be pursuing this (and all the others) when I can get myself organised.

I really will try and get threads started for each of my debts so that I am not confusing everyone :( about which are my debts and which are my late husband's.

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Stupid letter from Egg.

I sent them a copy of my husband's will and had a letter back to say "we note your husband did not leave a will!!!!"

 

Can they actually read?

 

And the letter also had a note to say that Egg could confirm that proof of my husband's debt had already been sent.

Well actually, no it hasn't.

So I have written back pointing out their mistake.

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see ur getting good at this already. Did not need our help in what u need to do.

 

Give your self a pat on the back for that.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Stupid letter from Egg.

I sent them a copy of my husband's will and had a letter back to say "we note your husband did not leave a will!!!!"

 

Can they actually read?

 

And the letter also had a note to say that Egg could confirm that proof of my husband's debt had already been sent.

Well actually, no it hasn't.

So I have written back pointing out their mistake.

 

Hi NH

 

Why did you let them see the will?

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Sorry for delay TheChancellor my Mum has beeen poorly and has had to go into care.

I did ask further back on this thread about sending a copy of the will (I think) and was told it wouldn't do any harm.

Anyway, it's just one sheet naming me as Executor and leaving anything to me.

As it is, now I have all the bills in relating to the funeral (not including the headstone) there is about £1000 left to share amongst creditors owed nearly £30000.

Egg have been so stupid. I have written to them several times and they keep sending letters back that bear no relation to any comments I have made. They sent me a huge document to fill in detailing our assets :rolleyes: which I have ignored.

Do they really think I am in a fit state to deal with all this?

I have now sent copies of all my husband's creditors' letters together with a breakdown of costs to show how little is left after paying the bills.I have nothing to hide.

I have said I would like to be able to afford a headstone so don't ask for anything else.

 

I am still trying to pluck up the courage to act on the advice on the threads I have started about my own debts. I just don't seem to be able to find the courage.

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I am still trying to pluck up the courage to act on the advice on the threads I have started about my own debts. I just don't seem to be able to find the courage.

 

"Corporate Bodies have no soul" Because what you are being advised to do maybe goes against the core of your own nature and contrary to how you have been raised to think. Your head needs to go to another place to deal with Organisations. It is not as though you are dealing with friends and family.

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If my post helped you feel better, click my scales.

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Hi NH

 

Nice to see you back.:D

 

Go & sort a headstone if that will bring you comfort & there wont be much change from £1000.Then they can go & whistle Dixie if that is the last of your husband's assets?

 

Once that half of things is out of the way we will work a way through your list.Chin Up.

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Hi NH

 

Go & sort a headstone if that will bring you comfort & there wont be much change from £1000.Then they can go & whistle Dixie if that is the last of your husband's assets?

 

This made me smile.

You have a great way of putting things in perspective. Thanks.

 

I am up at an unearthly hour as just had a call from the home my Mum has moved into to say she has fallen and they are sending her to hospital.

I had only been asleep for a couple of hours and I think I am too tired to drive the 30 miles to be there with her so I'm waiting for news.

From the carer's description, I have a horrible feeling Mum has a fractured neck of femur.

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