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    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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c/o Clydesdale Bank Customer Relations

30 ST Vincent Place

Glasgow

G1 2HL

 

IF YOU ARE IN ENGLAND USE YOUR BRANCH ADDRESS AS YOUR CLAIM MAY BECOME SUBJECT TO SCOTTISH LAW IF YOU USE ONE IN SCOTLAND. THE SYSTEM IS ENTIRELY DIFFERENT THERE SO PLEASE BE CAREFUL NOT TO MAKE THIS MISTAKE.

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  • 6 months later...

i sent a DPA to this address 2 weeks ago and hurd nothing. Phoned to find out why and they have never hurd of the address.

They say they do have an address at

 

30 ST Vincent place

Glasgow

 

but this is not head office they have told us to send it to;

 

Yorkshire Bankplc

c/o Clydesdale Bank Customer Relations

20 Waterloo Street

G2 6 DB

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  • 4 weeks later...

I sent a letter to Yb asking for a list of charges they sent me my statements for the last 6 yrs i calculated my charges and sent a letter asking for them back, at this point i had not sent a schedule of my charges to them and i had asked for the charges only and not the interest, the bank sent me a letter saying the charges were valid and if i claim they will counter claim. i was under the impression i was to send my schedule of charges and interest on my next letter to them but now im not so sure. im worried i should have sent it with the letter asking for the charges back and now ive messed up the process. does this mean i can not continue with the claim or can i send another letter asking for the charges with the schedule. Please can someone help as im very confused. thanks

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Hi PurpleSilk,

Dont panic , just re-send your letter with a schedule of charges and trat this as starting afresh.This shouldn`t prejudice your claim and their threat of counterclaim is pretty standard and nothing to worry about.

 

Please start a thread in the Yorkshire Bank area of this forum so everyone can follow your progress and assist you.

 

Good Luck we`re all behind you

Jules

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c/o Clydesdale Bank Customer Relations

30 ST Vincent Place

Glasgow

G1 2HL

 

 

IF YOU ARE IN ENGLAND USE YOUR BRANCH ADDRESS AS YOUR CLAIM MAY BECOME SUBJECT TO SCOTTISH LAW IF YOU USE ONE IN SCOTLAND. THE SYSTEM IS ENTIRELY DIFFERENT THERE SO PLEASE BE CAREFUL NOT TO MAKE THIS MISTAKE.

I took all my letters into the Yorkshire bank where my account was held, and they said they had send them to the head office in glasgow.I was told by the bank manager that they could not deal with any further letters as they were not authorized to do so, so all other correspondance had to go to head office.
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I took all my letters into the Yorkshire bank where my account was held, and they said they had send them to the head office in glasgow.I was told by the bank manager that they could not deal with any further letters as they were not authorized to do so, so all other correspondance had to go to head office.

 

Do not send it to Scotland. Send it to the branch and let them send it if they wish, but if you do it your case will fall under Scottish Law.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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If your prelim and LBA went there you should be OK.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I am a bit worried as to where to send my prelim letter for the yorkshire bank, I sent my S.A.R, to Leeds, and of course it came back from Glasgow, now I am ready to send my prelim and copy of charges, would the head office in Leeds, or my own branch be my best bet?

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hi , sorry to bother you but i am in the same boat as you i am looking to get my bank charges back from yb but i have no idea of where to start or what to do first if u can please help please e-mail me thankyou

 

Here's where to start - with the FAQ's ..

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=92

 

Then I would go to the thread section for the same organisation/bank you are claiming from & read other's threads - take a good few days (or weeks as I did) to take in what happens etc - it may seem a bit daunting at 1st but if you read up it becomes much clearer ... GOOD LUCK! :)

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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hi , sorry to bother you but i am in the same boat as you i am looking to get my bank charges back from yb but i have no idea of where to start or what to do first if u can please help please e-mail me

thankyou

 

You can't start anything without your statements, but as Chezt stated, you really need to know what you are doing, and lots of reading is needed for this. There is loads of help already there in the threads to get you started. Just don't rush into things, take your time.

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Do not send it to Scotland. Send it to the branch and let them send it if they wish, but if you do it your case will fall under Scottish Law.

at the begining i sent all my prelimanary letters to the branch my account was held at but when i went to the small claims ( in the beging of august)i asked advice fron the citizens advice centre and they told me to use head office address as if i put the wrong address the courts could throw it out i hope i haven't been given the wrong advice

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at the begining i sent all my prelimanary letters to the branch my account was held at but when i went to the small claims ( in the beging of august)i asked advice fron the citizens advice centre and they told me to use head office address as if i put the wrong address the courts could throw it out i hope i haven't been given the wrong advice

 

As Caro said - Don't send it to Scotland as the laws are completely different - stick to your usual address for correspondence or branch address & let them forward them. If you are getting replys then they are obviously getting your letters - don't panic!

links to my current claims ...

My claim - Yorkshire Bank Visa

chezt V RBS Mastercard

Chezt v RBS Joint Account

chezt v Abbey Credit Card

 

Settled ...

chezt V Duet Card/Creation Finance

chezt v's Studio Cards

chezt v's Littlewoods Catalogue

 

Next ...

Abbey Joint a/c & Single a/c

Barclaycard (Mine & Hubby's)

Anyone else I can think of ...! :rolleyes:

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Please start a thread on the main Yorkshire Bank and Clydesdale Bank Forum here, as this thread will now be closed.

 

http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 1 month later...

Hi all I did as advised and sent a further letter to YB asking for charges and including a schdule of charge, this time they responded asking for four weeks to investigate my claim futher. I am still waiting but if i do not have a response by next week i will take the claim to the next stage. will keep you all posted.

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  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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