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    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 
    • He also useing he girlfriend to phone and mesage people as well
    • No TIC sheet with journeys history as I can see within the letter pack. Should there be one? Maybe they didn't look into it thoroughly?  No other pleading letter, only the one from above.
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Charging Orders Petition - Sign it NOW!


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The bank have to go to court 3 times before it ends in a Charging Order, for CCJ, for interim C/O and for final C/O. It is an expensive processs for them.

It makes you wonder how they manage to scrape a profit each year.:rolleyes:

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hiya i totally agree with sequenci,

im finding that creditors will only do the minimum to be helpful, being reasonable, well i will let you know the outcome of my complaint with my mortgage co, and the arrears ive been trying to negociate with them

dont want to say more maybe my mortgage company is scanning these and i dont want to out the ace card i will be planning on playing .

 

keep happy maz

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Claiming that the banks are abusing this is ridiculous. If the debtor had not defaulted on repayment, the bank would never of obtained a Charging Order.

 

The bank have to go to court 3 times before it ends in a Charging Order, for CCJ, for interim C/O and for final C/O. It is an expensive processs for them.

 

Isn't that why they charge a higher interest rate on unsecured lending, because it is by definition, more risky! And there was me thinking that they got awarded costs for their trouble :rolleyes:

 

If you think that lenders and DCA's are not using this legislation as soon as they possibly can then you are the one with your head in the sand. I have had dealings with many such organisations over the past 12 months and I can assure you that in almost every case a charging order was being mentioned as soon as the first payment was missed. You can argue all day long that if I wasn't in debt and hadn't missed payments then this wouldn't be happening but I took out unsecured borrowing, not secured and that remains the point.

 

I would also like to point out that, in both cases where charging orders were sought against me, the original order was made for £1 per month as I had £500 more going out than coming in. In both cases the claimants went back for a redetermination hearing for payment forthwith so that they could apply for the interim order. In both cases it was impossible to defend myself against this so I was forced to default on the CCJ.

 

People do not know this can happen and when the number of charging orders being sought is going up and up then discussion needs to take place to ensure that the legislation is used fairly and people are told that when they take out unsecured borrowing this could be the outcome.

 

In the meantime I would urge everyone who finds themselves in serious financial problems to use these forums to educate yourself, reclaim the power to act yourself and CCA all of your creditors. Then give them a taste of their own medicine. Whats good for the goose is good for the gander.

 

Please sign the petition and spread the word.:)

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People do not know this can happen and when the number of charging orders being sought is going up and up then discussion needs to take place to ensure that the legislation is used fairly and people are told that when they take out unsecured borrowing this could be the outcome.

 

.:)

 

In their response to draft proposals for the 2006 CCA the OFT submitted that " lenders should not be permitted to seek a charging order on an unsecured loan unless the possibility of this were highlighted clearly in the credit agreement and pre-contractual information”

 

Right now I feel this is one of the most important issues we could address ourselves to. The petition is a good starting point. But what else?

 

In my own experience it is very difficult to defend a charging order post judgement. Particularly with the new enforcement provisions and the relative ease with which claimants are getting "forthwith" orders.

 

I am in the same situation as many other people here. Having agreed and maintained a reduced payment programme for 2-3 years I suddenly find myself being confronted with legal action on the part of a creditor. Quite blatently with the intention of obtaining a Charging Order on my home.

 

The claim is in respect of both credit and charge cards. The regulated agreements I am defending on the basis of non compliant agreements. The charge card agreement is obviously unregulated.

 

In my defence I have used the Unfair Relationships Test provision of the 2006 Act to request that the claimant be put to strict proof that omission of a specific term outlining the consequences of default in terms of the risk to my home is not "unfair". There is no definition of unfairness in the Act so their response should be interesting.

 

I have also referrred to the draft proosals in the new Unfair Terms in Consumer Protection from Unfair Trading Regulations 2007. If enacted these Regulations will impose a blanket ban on unfair commercial practices, which amongst other things are defined as misleading actions or omissions that might:

 

·cause or are likely to cause the typical consumer to take a transactional decision he would not otherwise have taken

 

I believe there is a basis for bulding a case here. I would be delighted to get some input or help in further developing the argument before what is likely to be a multi track hearing in view of the collective sum involved.

 

If someone feels this should be a separate thread thats fine. Just lets get the ball rolling!

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Well I'm not going to go into details, as they have been mentioned already. But I am going to say that I agree wholly with chesterexpress and debt monkey - to say the situation is being exagerrated here I think is something of an understatement, and the very base point remains - had the payments not been defaulted on, the charging order would not be possible.

 

Not signed.

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Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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Well I'm not going to go into details, as they have been mentioned already. But I am going to say that I agree wholly with chesterexpress and debt monkey - to say the situation is being exagerrated here I think is something of an understatement, and the very base point remains - had the payments not been defaulted on, the charging order would not be possible.

 

Not signed.

 

Well Mr Shed you are of course entitled to your opinion and what you say is in fact absolutely true. If me or anyone else had not defaulted on their payments then the charging order would not be possible. So thanks for that :rolleyes:.

 

If you read the OP or the petition text you will see that I am not against the use of charging orders as a form of enforcement in SOME situations, I just want their use to proportionate and controlled. It seems that HMCS is starting to take this view too http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/146628-have-look-who-members-3.html#post1549088

 

I also strongly believe that, (this was included in the OP and the petition text too) that people should be notified when they borrow money that this could be the outcome. It seems the OFT agrees on this too. To quote from pauli's post earlier...

 

In their response to draft proposals for the 2006 CCA the OFT submitted that " lenders should not be permitted to seek a charging order on an unsecured loan unless the possibility of this were highlighted clearly in the credit agreement and pre-contractual information”

How much of todays 'unsecured' lending would have been taken out if people had known that it could be secured against their property if they were unable to pay? Very little I would think.

 

I obviously know nothing of your situation but I'm afraid that for you to say that the situation is being exagerated suggests to me you are somewhat ignorant of the reality.

 

I was in court (my County Court is one of the smallest in the UK) on Wednesday and there were over 27 charging order final hearings scheduled for that afternoon out of 29 hearings in total. The clerk acknowldeged that the rise in these hearings had been massive even over the last few months alone.

 

So whilst I respect your (and others) rights to your opinions, I think to say that, the problem with what is in many peoples opinions an unjust and overused (possibly now abused) method of enforcement, is being exagerated is simply not true.

 

I don't believe that anyone (apart from fraudsters) sets out borrowing money with the intention of not paying it back and in full. But anyones situation can change and then you find yourself unable to pay. It happened to me and it could happen to you too.

 

I took out unsecured borrowing and paid a higher interest rate than the secured loan ( I could have taken) because the lender obviously is taking a greater risk. Ask your self, honestly, do you think that lender then securing that debt against a property is fair and justified?

 

FF

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As you rightly say, we are all entitled to our opinion - and I respect yours too.

 

My issue(and it has often seen me get flamed on this forum, rightly or wrongly), is that I disagree with the general consensus on this forum(not saying you are one of them, by any means) that the banks/DCAs/etc are always the big evil bullies. There are clearly examples where they have performed wrongly - for example, misselling, and penalty charges. However, for whatever reason people here seem to think they are wrong for chasing payment when the person involved hits a financial downturn and is found to be having difficulty in paying - I fundamentally disagree with this position. It was the lendees role to ensure that there were contingency plans in place prior to signing up to a credit agreement.

 

I think that this forum concentrates far too much on "beating" the "bullies" of the banks and other creditors, and nowhere near enough on educating people to be financially responsible enough to not get into these situations in the first place.

 

By the way, I am absolutely NOT saying that there arent genuine reasons for people having got into this position - not at all. However, a lot, if not the majority, are the basic problem we have had in this country for the last 10 years, that people are determined to live beyond their means.

 

Anyway, I am going off topic. IMO charging orders are a valid method of enforcement, for ANY debt. I think it needs to be borne in mind just how often charging orders result in the sale of a property - it is almost never. Realisitcally, these just sit on the property for a long time, sometimes years, until the property is sold anyway.

 

As for being notified in advance that this is a method of enforcement, you are opening a can of worms. Do you then need to state that they can send baliffs round? Do they need to state that you can be taken to court? Do they need to state that a garnishee order can be made? In my opinion(and this is going to sound incredibly judgmental, so I apologise), if you are not educated enough when signing up for credit to realise that the repayment can be enforced, then you should not be allowed to sign up for credit. Past this point, I personally don't see what odds it makes what method of enforcement they use. At least it is better than a WoE, as WoE results in the sale of your goods for way below the market value. At least a CO there are no such issues.

 

I will concede the point that perhaps I am not aware of the scale of the problem.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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I don't want this thread to become a two person debate but I feel it is important to address the points you raise.

 

I find it fascinating that you consider it ok to berate the Banks regarding penalty charges but not about their debt recovery practices. If you apply your logic to penalty charges, then if people didn't go overdrawn or miss payments then there would be no charges and nothing to claim back. You can't take the moral high ground in one respect and then dismiss it in another.

 

With regard to Banks and DCA's (in particular) being big evil bullies then I'm afraid I think you are somewhat out of touch too. I'm not sure what your experience of dealing with the likes of these companies is but I think you would be hard pushed to find anyone (here or otherwise) that had been treated with respect and understanding when being in the unfortunate position of being contacted by a DCA . Do you think that forums like this would exist if people were being treated fairly? Don't forget many of these companies operate at the very least, outside of the OFT good practice guidlines and at worst....? All people are doing is trying to fight back against unfair treatment and empower themselves through education.

 

Regarding your final point. I am not particuarly well educated but consider myself bright enough. As far as I recall when I was at school, the 1974 CCA was not covered as part of the ciriculumn. If you ask people what happens if you dont pay your loans or credit cards, most people I'm positive would mention court and balifs. None would be aware of the issue of charging orders. If you ask the same people what happens when you don't pay a secured loan then again i would suggest that most people would know that you can lose your home becasue of it, the reason, because whenever you take out secured borrowing this point is rammed down your throat.

 

As to the point should people need to be told about this, isnt it their responsibiltiy to find out? Well hell yes, we should be told (remember the OFT agrees) consumer legislation is there to protect and people can not be expected to be aware of every part of legislation relating to a loan or credit card they take out. The various powers have a duty to warn and inform. If these warnings appeared on unsecured debt then the amount of new unsecured borrowing would, I am sure, drop massively overnight. I wonder what would happen to the banks then?

 

Finally please also consider this. A secured loan is only available to homeowners, an unsecured loan to anyone meeting the criteria. Both may pay the same interest rate but the penalty to the homeowner of defaulting on unsecured borrowing is far far higher than that of the person without a financial interest in a property. This is completely unfair.

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I think to be fair, you miss my main underlying point, which is that should there be more concentration on education of debt/financial management, we could prevent the need to deal with these issues on a "case by case" basis.

 

The key issue I think I raised that you fail to address is that fact that unless the debt is VERY sizable, charging orders are fairly toothless anyway as it is extremely rare that it will result in the potential loss of your home.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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By the way, I think I am right to have two different moral positions in this case, as the moral background is completely different. Misselling and/or penalty charges are clearly wrong for the bank to perform, as the situation is by definition illegal, and the customer has had no alternative in these situations.

 

Chasing a bad debt is a completely different kettle of fish, as it is due to the CUSTOMER failing to make payments. It is quite clearly not the same as a missold insurance.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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How much of todays 'unsecured' lending would have been taken out if people had known that it could be secured against their property if they were unable to pay? Very little I would think.

 

99% of it I think.

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99% of it I think.

 

Agreed.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Agreed.

 

And me too.

 

For the record I think a Charging Order is a VERY fair method of securing a debt for a creditor. Imagine if a debtor has a £20k debt and had little or no surplus income, it wouldn't be reasonable for them to accept a small token payment with no realistic prospect of the debt ever being repaid.

 

On the other hand the creditors need to start acting in a reasonable way by adhering to things such as the banking code and the oft guidelines on debt collection and only use court action as a last resort and when it is 'just' to do so.

 

It's a double edged sword.

 

To be honest many people seem really scared about these orders, they have positives too.

 

a) a creditor will usually stop chasing and making loads of calls once they have the protection of a CO

b) it is possible to have interest stopped on a CO

c) it is possible to make it a condition of a CO that an order for sale is not possible

 

+ many more I'm sure

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Regarding your point, if so, and you have the choice of both where the penanlty is similar, why not just take a secured loan in the first place and a far lower interest rate. It makes no sense.

 

And Mr.Shed, it is also illegal for a bank to seek to recover credit where an account is in dispute due to incomplete or missing credit agreements, inacurrate default notices, failure to provide documentation, lack of proper assignment and so on.....but clearly you think thats ok.

 

And you know what, I'm not sure I've ever heard of marriages breaking up, people becoming clincally depressed or someone commiting suicide because of the despair caused by penalty charges or PPI miselling. But it happens all the time becasue of the stress casued by debt and their treatment by a creditor or DCA. You could argue that they could have chosen not to get into debt but conversly if you follow your arguement through people should be educated about PPI's and not get overdrawn and incurr charges. It is a total contradiction and its up to you if you ignore that fact (as you have most of my other points).

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FF - I would ask that you withdraw that comment. I consider it quite offensive that because my opinion differs with yours, I am automatically a "troll".

 

FYI, the only reason I have ignored most of your points is because I am at work currently. I plan to do a full reply later.

 

I am disappointed - I thought I may finally be able to have an intellectual debate with someone on this forum regarding debt management. Instead, it would appear that as usual, I am wrong because my opinion differs with the majority on these forums(although, I dare say, not the majority of the populace) and I am a "troll". Never mind.

Edited by MrShed
Worded differently

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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This is getting tiresome. Please can people at least read the original post and the text of the petition before assuming that this is some crusade to get charging orders banned. I'm not sure how relevant these current arguments are to the original discussion?

 

I agree almost entirely with sequenci and the point is that I wanted to stimulate discussion about the reasonable use on a charging order as form of enforcement and to inform borrowers before they take out borrowing that a charging order may result if you default.

 

If you look back at previous posts it would seem that bot HMCS and the OFT agree with both these points.

 

This petition is for people who feel that they would like to see fairer and more proportionate use of charging orders and consumers advised as to the consequences of there borrowing.

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And Mr.Shed, it is also illegal for a bank to seek to recover credit where an account is in dispute due to incomplete or missing credit agreements, inacurrate default notices, failure to provide documentation, lack of proper assignment and so on.....but clearly you think thats ok.

 

would you mind showing me the statute or case law that backs this up? The creditor can take the action, it would be down to the debtor to raise these issues. The whole 'dispute' thing isn't law at all, it's just under s2.8k of The OFT Guidance as far as I was aware.

 

 

And you know what, I'm not sure I've ever heard of marriages breaking up, people becoming clincally depressed or someone commiting suicide because of the despair caused by penalty charges or PPI miselling. But it happens all the time becasue of the stress casued by debt and their treatment by a creditor or DCA.

 

This is more to do with malpractices employed by the debt collection industry rather than the utilisation of court court enforcement procedures. I think the whole industry needs to act in a more reasonable way, but it works both ways.

 

I fully appreciate that the UK debt collection industry is a shambolic affair with most firms involved causing a great deal of pain for thousands of people. Hopefully with the help of sites like this and other worthwhile organisations we can help educate people into what their rights are and how to go about enforcing them.

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This is getting tiresome. Please can people at least read the original post and the text of the petition before assuming that this is some crusade to get charging orders banned. I'm not sure how relevant these current arguments are to the original discussion?

 

I agree almost entirely with sequenci and the point is that I wanted to stimulate discussion about the reasonable use on a charging order as form of enforcement and to inform borrowers before they take out borrowing that a charging order may result if you default.

 

If you look back at previous posts it would seem that bot HMCS and the OFT agree with both these points.

 

This petition is for people who feel that they would like to see fairer and more proportionate use of charging orders and consumers advised as to the consequences of there borrowing.

 

Well I am entitled to disagree with that. I am not disagreeing with a point that was never made to get charging orders banned. I disagree that there is any "unfairness" in the current system, or the way they are used.

 

You have still failed to respond to the fact that COs are basically a bit of paper that says you owe them money - it is VERY rare that property is forced to be sold. If people getting COs are scared of them because they dont know this, I dont think that that is the banks/DCAs fault....

 

By the way, due to the nature of your petition, I feel that discussing debt management generally is key to the point, and not off topic. It is a massive underlying factor.

 

If you dont want discussion of points you make, or disagreements, I would suggest you dont post them on a PUBLIC forum....

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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FF - I would ask that you withdraw that comment. I consider it quite offensive that because my opinion differs with yours, I am automatically a "troll".

 

FYI, the only reason I have ignored most of your points is because I am at work currently. I plan to do a full reply later.

 

I am disappointed - I thought I may finally be able to have an intellectual debate with someone on this forum regarding debt management. Instead, it would appear that as usual, I am wrong because my opinion differs with the majority on these forums(although, I dare say, not the majority of the populace) and I am a "troll". Never mind.

 

Done, I was actually refering really to debtmonkey (see previous posts too) rather than yourself. It is a highly emotive subject (for me especially at the moment) and not always easy to keep it detached. Sorry if I offended you.

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Fair enough FF - obviously misunderstood sorry! It isnt so much offensive - just I think the debate is needed TBH, and so being branded a troll for differing in opinion I take umbrage to. Anyway, apology accepted :) lol

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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would you mind showing me the statute or case law that backs this up? The creditor can take the action, it would be down to the debtor to raise these issues. The whole 'dispute' thing isn't law at all, it's just under s2.8k of The OFT Guidance as far as I was aware.

 

I fully appreciate that the UK debt collection industry is a shambolic affair with most firms involved causing a great deal of pain for thousands of people. Hopefully with the help of sites like this and other worthwhile organisations we can help educate people into what their rights are and how to go about enforcing them.

 

Well maybe I am just showing my ignorance here but you read all over this forum about the 12+30 day thing for producing a CCA and a 'summary criminal offence' being committed. I have to admit to making assumptions about what this actually means. Either way there are lots of things not being done which either morally, legally or for the sake of good practice that are not and at least we are agreed the sector is a shambles.

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Well maybe I am just showing my ignorance here but you read all over this forum about the 12+30 day thing for producing a CCA and a 'summary criminal offence' being committed.

 

Aha, I got you. I don't think the whole criminal offence thing is really bothered about, I'm sure that it is going to be removed by some European directive too.

 

Are you aware of the forthcoming changes regarding charging orders and the ease that the creditors will be able to get them? As things currently stand there needs to be a defaulted CCJ (or forthwith order) to allow the creditor to then go on and use enforcement. This is set to change, new legislation will allow a creditor to go for the charge even if there is no default on an instalment order on the CCJ. now THIS is scary.

 

Take a look:

 

Tribunals, Courts and Enforcement Act 2007 (c. 15) - Statute Law Database

 

For the record I think this is a very useful thread, I appreciate I have a tendancy to 'sit on the line' and hope my viewpoints are not in favour of either the debtor or creditor. I kinda like the role of devil's advocate.

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