Help me understand this

[Donna Dillingham]

So much info but Im trying to read it all before I send in my claim to the Halifax. I've been with the Halifax for 18 years, I have a card cash account with no overdraft facilities, a isa, a savings account and a mortgage with them. Over the last 6 years I have been working all over the Uk and in Spain so can't get into the branch much to put in money, hence many charges for unpaid items. I would love to claim this back with your help.

[mechs]

Hi and welcome Donna, firstly you need to read the FAQs and the step by step instructions, and spend a couple of days reading some of the threads in here to aquaint yourself with the proceedure and what you are going to be up against

you will do just fine if you follow the guidelines and dont be afraid to ask for help if you need it

[cosyne]

hi donna!

 

ive just started this process too, so good luck:) check out the faq's...the first thing to do is to request a copy of all your statements going back 6 years - they will charge you a fiver, and it may take a few weeks to come thru (im still waiting for mine).

 

then the process appears to be a straightforward 'step-by-step' thing, im sure the others on here will guide you thru it, and you will get the money back!!=

[Donna Dillingham]

thanks!

Trying to understand it all, few more days then i'm ready for action!!

[Donna Dillingham]

Please forgive me but if I want to ask more questions then do I reply to myself or do I have to make new tread??? So new to this! Please help

[Donna Dillingham]

Hi

new to this all, been reading loads of the forum, but still getting copnfused. I have my statements for the last 6 years already, so do I just calculate the costs from them? I don't need to ask for more do I?Please help! Thanks

[thewifeandI]

If you've already got your statements there's no reason not to work towards your first letter. Add up all the charges (there's a useful spreadsheet in the library - read the thread with it to find out how to use it) and send your prelim letter - no need for a DPA.

[Donna Dillingham]

Hi new to all this and i can't see what data protection letter that i need to send out first to ask for the charges please help thanks

[Donna Dillingham]

what prelim letter should i send them don't no what format to use what letter in the liabary?

[thewifeandI]

Hi Donna, the letter you need is here: Preliminary approach for payment. Please read the Step by Step Instructions again to make sure that you understand what you are doing. This will make it easier for you to progress your claim.