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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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old BOS Loan now moorcroft/olly scots/1st credit


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  • 2 months later...
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hi all update i sent the bank of scotland a letter to reclaim the ppi ,then i received a letter from blair oliver and scott i will post up then i have received a letter from equidebt i will post up this is getting so confusing :confused:now also the account numbers are diffrent any advise please

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Hi Dorabell

 

So BOS have give up i would await the promised conformation from them that they are infact allowed to collect on HBOS behalf.Dont have anything to do with them untill you do recieve notification.The holes getting deeper springs to mind;)

 

Regards

 

Andy

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  • 2 weeks later...

I do love the way they say "As you have failed to honour this agreement" - designed to make you feel like a total failure in life & you should feel a sense of guilt towards Equidebt :D

I assume you are aware that you are under no legal obligation to pay these clown anything whatsoever & they can be told to get lost?

They know that any court they take you to will take into account all your outgoings & they'll be lucky to get £1 per month.

Thats why DCA's think they can threatogram money out of people, so as to avoid county courts at all costs.

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  • 1 month later...

hi all i have just received a telephone call from equibdebt they wanted to confirm my security question i said i do not talk over the telephone:mad: the man on the other end said ok the will be a letter in the post and for me to respond if i dont they are starting legal proceedings he said they have been sending letters out (standard threatning) and i have not reply, i have found in my S.A.R that this account was settled 2001 should i send them copy, any advice please

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Hi Dorabell,

 

I just found this address in the Banking section, what do you think shall I give it a go as Blair are only the in-house monkeys and don't want the excuse 'I've sent it to the wrong address' lark.

 

ADDRESS for Data Protection Act S.A.R.

 

DSAR Team

10 Carlton Street

Halifax

HX1 2AL

 

Bank Accounts - Data Protection Act Dept: 01422 3263 98

Credit Cards - Data Protection Act Dept: 01422 391 152

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  • 2 weeks later...

Hi all update just received a letter from EQUIDEBT i sent them the bemused letter ( we confirm receipt of your letter dated bla bla the contens of which have been noted we confirm that we have closed our files relating to this matter and your account has been returned to our client HBOS you should not hear from us again in regards to this we trust this clarifies matters yous sincerley bla bla :)i like to thank you all for all the help and advice thanks:)

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hi all update now equibdebt closed the file i have received a demand from westcot so it looks like they have passed it on to them :mad: any advice please

 

Unfortunately thats what happens with these debts, they get passed to another DCA :(

Westcott are total muppets anyway & easily dismissable.

One of their monkeys told me today that i need to buy my own envelope & stamp to supply them with an i & e :eek:

I told them if they want it, they supply the freepost.

They said its my debt so i should do it.

Im gonna have so much fun on the merry-go round with this lot :D

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hi Dorabell

 

I trust you are well? Ok word of advise jump of the merry go round and do nothing untill, if a summons shows up.Chasing all these muppets is really fruitless and serves no purpose.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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