HFC final response

[wills7]

I have recieved my final no no from HFC.. my question is do i go through the FOS route which could take an age or go the court route as in my previos experience with them (marble cards) the mere mention of court and they back down?

[gordonsanderson]

Hi Wills7,

I to have had the same, but the no no was relating a seperate issue, (they seem not to know what on earth is going on), but i'm sending them a letter as they have not complied with my SAR ( as i've said in the other thread, i'll give them 7 days then i am applying for court order to force them to give me "ALL" the information they have on me, as it runs across numerous agreements and issues on PPI ,which they seem to be very reluctant to give me.

 

Regards Gordon

[tonycee]

. my question is do i go through the FOS route which could take an age or go the court route as in my previous experience with them (marble cards) the mere mention of court and they back down?

 

Hi wills7.

 

I spoke to Fos only yesterday.

They are currently taking 22 days to reply to online complaints, and well in excess of 12 weeks to resolve your complaint.

 

If you are confident with the court route, then go for it.

 

i'm sending them a letter as they have not complied with my S.A.R - (Subject Access Request) ( as i've said in the other thread, i'll give them 7 days then i am applying for court order to force them to give me "ALL" the information they have on me, as it runs across numerous agreements and issues on PPI ,which they seem to be very reluctant to give me.

Regards Gordon

 

Hi gordon.

 

I had a similar experience with Barclays.

My conclusion was that they dont actually have the information i asked for, and therefore just kept stalling me.

[gordonsanderson]

Hi tonycee,

If the fact that maybe they don't have all he documentation then they can't enforce any loan agreement without this vital info, i'm not saying that if they do come up with i will not pay, as i said they now have 7 days to give me all the info before the matter goes to court, maybe they think i'm bluffing....but when i have had 4 loans off them and 1 computer on finance through them from pc world which (makes 5 credit agreements from he past) surely it's in their best interest to supply me with the info than stand up in court and pay me even more money than they owe me already for non-compliance. its just so bizarre how ignorant these people are.

 

Regards Gordon

[alanalana]

Hi there,

 

Court is good but also I would suggest going down the route in addition, of complaining to the relevant authorities. In the case of non compliance with SAR or partial compliance with SAR then a complaint to the Information Commissioners Office is another option.

Ensuring Personal Data is handled correctly - Data Protection Act

 

yours in claiming

aa

[alanalana]

Hello wills,

 

see this info and contact a mod re your case.

 

Just in case anyone has missed the announcement at the top of the forum regarding the class action against HFC, this is now gaining momentum.

 

I have been personally involved with the formation of the committee of claimants that will be driving the action forward, however if anyone else wishes to get on board then either contact me, or the PPICG (Payment Protection Insurance Claims Group) via the addresses given in the announcement.

 

We are looking for anyone who believes they may have been missold PPI by HFC, and is either at an early stage with their claim (perhaps up to exchange of AQ's) or has not yet commenced action.

 

check out this link....

 

HFC fined for PPI misselling - game over for them!!

 

Should your claim meet the criteria for joining the group, the solicitors (Clyde & Co LLB) have guaranteed that any adverse costs will be covered.

 

We are happy to answer any questions or concerns that you may have, and of course, any discussions will be treated as confidential.

 

 

Good luck

 

aa