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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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Severn Trent - help please, just got huge bill!


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Hi, I hope someone can help here.... (sorry if it's long - it's a bit of a tricky situation!)

 

I moved into my flat in October 2006 - it's a flat above a shop, which was empty until around September last year. Not long after I moved here I received a letter from Severn Trent requesting a meter reading - and although the letter was addressed to my name, the address was actually that of the shop (the shop is number 2, my flat is number 2a).

 

I called Severn Trent at the time and explained, and they told me they didn't actually have the two registered as seperate properties - and basically both properties are sharing a water supply, with the meter in my bathroom.

 

I went to the letting agents who said they'd sort it - heard nothing more from Severn Trent, so I assumed (maybe stupidly!) that the owner of the shop (who is also my landlord) must be responsible for the water.

 

Until last week - when I received another letter from Severn Trent, addressed to MY name and the shop address again, requesting a meter reading. I got back on the phone to Severn Trent and explained yet AGAIN that I live at no. 2A, not number 2 - number 2 is a hairdressers and has been for about 6 months, and I'm certainly not paying THEIR water bill!

 

Yesterday I received a letter from Severn Trent saying the following....

 

Dear Sarah,

 

Thank you for your telephone call received 26 February 2008.

 

I have amended your account so that you are billed for the Water Service Charges for 2a ***********, *******. This property is billed for clean and used water on our Assessed Volume tariff. These charges are based on the average amount of water used by a sample of metered properties. We have worked out the average annual usage per property type and have therefore based you on our lowest band for a flat.

 

Thank you for keeping us informed, your help allows us to ensure our records are kept up to date.

 

Then TODAY I received a bill for £347.11 - for the period 14/10/2006 - 27/02/2008 - payable by, ummmm.... TOMORROW! Are they having a laugh?!:o

 

Does this amount sound right for water usage in a flat for 16 months? And why did they not update their records the FIRST time I called them, back in 2006? There's no way I can come up with that amount of money by tomorrow! HELP!

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Well, I just got my water bill for 2008 (Thames Water) and it is £371, so £347 for 16 months doesn't seem excessive, actually.

 

As for the tomorrow deadline, write to them and say that you are prepared to pay X amount per month until it is paid off, and that since you told them back in 2006 about the issue and they did nothing about it, you expect them to be a little more accomodating. Also point out that it is ridiculous to send a bill for 16 months worth of water and realistically expect people to pay in full straight away.

 

You also need to get on to landlord/agent to make sure that your supply is no longer linked to the shop below or you are bound to have problems again in the future, I'd take a bet on that. ;-)

 

Let us know how you get on.

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I'm just off to phone them to see what they say about me paying £20 a month - it doesn't sound a lot, but I'm going to have to pay the current water charges on top of that, and need to eat ASWELL as drink at the same time! :rolleyes:

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Blimey - I just phoned them and they were actually quite helpful! I've agreed a payment plan of £48 per month (I haggled 'em down from £53!;) ) until the HUGE bill is paid off (that covers the water I'm using in the meantime too) then it should go down to "normal" monthly rates!

 

That's about what I was expecting to pay - and I didn't even have to put up much of a fight!

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It would appear to me that your landlord has named you to the utilities as being the new tenant when in actual fact he is still responsible for the water charges.

 

I suggest you contact him at once & ask that he pay the bill until he resolves the matter of the seperate meters Then tell the utility company what you have done.

 

frankly you landlord sounds a bit of a scallywag & I would go & see a solicitor post haste

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Thanks for the advice everyone. I actually think it may have been ME who told Severn Trent I lived here...:o The first bill I got was addressed to "The Occupier" at no. 2, but came through MY door, so I rang them, gave them my details, and said that I live at no. 2a - which is when they told me they didn't have them registered as seperate properties.

 

I'm going to get onto the letting agents and see what they say - they're normally pretty good, but JonCris I think you may be right about the landlord being a bit of a scallywag! I've been waiting for a new boiler for months and all I've had is a succession of plumbers coming out to look at the OLD one! (Despite lots of chasing up from me AND the letting agent!)

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Get a water meter installed, it is your right, as you are responsible for paying the bill ( landlord cannot refuse ) its free and must be done within a short period of you applying for one. Then you know the bill is just for what use.

I have done this and my water charges went down from £800/year rateable to £175 mearsured.

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