monument help re charges

[poisonivy44]

Hi, Been having a read of the above posts.

I am in the process of claiming from monument.

 

Not sure I am doing it right tho. My charges are as follows:

 

£369.17 (Total spent on card)

£606.96 (Paid on account by myself)

 

Charges:

£119.91 Payment Break Plan ??? (out of work, unable to claim on)

£168.00 Late Payment Fee

£420.00 Overlimit Fee

£315.81 Merchandise Interest

£1.65 Cash Interest.

 

I know I can only claim for late payment fee and overlimit fee, and I have calculated these with interest to £638.66 I have sent the paperwork to Monument, they replied with : Bla Bla offer £204.00 and a new bill of £805.22 with Payment break plan on again.

 

I am obviously wanting to refuse the £204.00 and preparing a letter, but does anyone know where I stand on this payment break plan, I have requested this to cover me being out of work and they inform me that that is not the case as I am in arrears. I have also requested that they stop charging this but was also told no. Why am I being charged this???

 

Any advice on this would be really helpfull

 

Thanks

[steven4064]

Is the Payment Break PLan a sort of Payment protection Insurance?

[poisonivy44]

I havent a clue what the payment break plan is? I cant even remember signing upto it. Its suposed to be a kind of insurance I think, but what it is for I dont know.

 

:? :? :? :?

[steven4064]

I have asked around and gizmo111 came up with this link. Opinion is that it is PPI under a different guise. As such , it is probably useless and you should reclaim the payments, particularly if you didn't know you had it.