gamestation help

[jacko1000000]

does antone know what rights you have when you buy goods i brought 2 xbox 360 games today from gamestation when i went to pay for them which was £20 which i thought was a good bargain they had some games sitting on the front counter,they were all reduced by at lest £10 as i thought at the time they had no front covers so i chose one paid for it and left and went to another shop,when i came out to check the disk i noticed it had no instructions for the game inside either,it was just in a normal blank dvd case with the name of the game written in felt tip of what was inside,i took the game back after about 5 mins of buying it to ask for my money back as i said to them i did not relise it had no instructions as well,i was told i could only have a credit note or exchange it but could not have my money back,to cut a long story short i had quite a few words to say about this to the manager and in the end i gave up and got a credit note,they kept saying it was company policy and i said to them i was mis sold it as it had no metion of having no instructions on the case,they said i should have checked,as i was quick enough to point out to them i have to walk with 2 crutches and the time it took me to pay for the first 2 and get my wallet back in my pocket and there was a big q behing me i thought it was easier to just grab it,none of the staff told me the instructions were missing either when i brought it,i just feel i have been conned by them,i also noticed they have secound hand games for sale that says on the cses not for resale part of a bundle surly that must be illegal,in the end i took the other 2 games back and my £10 credit note and swapped the whole lot for 2 games for £30 just to akward and to wind them up,it made me fell a bit better any way,my quetion is is it legal

[jacko1000000]

so sorry i have just poted this in the wrong forum and i do not have a clue how to move yet again sorry

[elsinore]

Hi jacko, I'll ask for your post to be moved to the appropriate forum.

 

Els

[jacko1000000]

many thanks i must of been day dreaming lol

[rory32]

Thread moved to Retail Stores Forum