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    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
    • what device are you using? copy all the questions then come here to this thread and paste them. then answer each question click on red give answers here. when done  hit submit reply bottom right.  
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Mrs Flood V "The Worlds Local Bank"


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Well, where do I start?

 

I have been reading the forums for the past week or so and have picked up some very helpful information along the way.

 

Hsbc owe me over £2000 between my accounts but I decided I would do a "test" run on my wifes account. They owe her £235 so I thought it would be best to do her account first to make sure I got everything 100% right when the time comes to claiming mine back.

 

I have internet banking so I sat down and added up all the charges.

I emailed the Preliminary letter to [email protected] on 23/06/06 and gave them 7 days to reply.

 

Today this is the letter I recieved

 

 

27th June 2006

 

Ref: blah blah blah

 

Dear Mrs "Flood"

 

Thank you for your letter dated 23 June 2006 requesting a refund of all your bank charges of £235 going back six years.

 

In order that we can consider your request please provide a full itemised breakdown of these charges to include date, description of the charge and the ammount applied. Please also include any proposed new charges that you will have recieved a pre notification advice for.

 

Thank you again for taking the time to write.

 

Yours sincerely

 

Mr Colin Langdale

Senior Service Quality Officer

 

Now im just wondering what to send to him. Do I do as he asks or do I go ahead and send the LBA after his 7 days are up?

 

I think I will email it to him directly, or again send it to the customerrelations email addy and just put FAO Mr Coling Langdale, and they email you a reciept anyway.

 

Any tips on what to do next will be very helpfull.

 

Also I have 3 friends who have sat downa and worked out that they have been charged thousands by hsbc and loyds, so I will be sending them to the forum shortly.

 

 

Gaz

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Could you give me his email address please ?

 

I recieved a letter off him today, and it could be handy to have.

04/07/2006 - Full, unconditional offer made from HSBC, accepted. £1444.xx (unfair charges)

01/06/2011 - Barclay CC PPI claim initiated

13/09/2011 - Claim rejected :|

19/10/2015 - Claim restarted !!!!

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I sent a list of charges along with my prelim, and my lba - I didn't do it through email though .. You may as well, just stick to your timetable.

04/07/2006 - Full, unconditional offer made from HSBC, accepted. £1444.xx (unfair charges)

01/06/2011 - Barclay CC PPI claim initiated

13/09/2011 - Claim rejected :|

19/10/2015 - Claim restarted !!!!

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mmm ... probably. i was thinking of emailing notification of action once its started .. i'll post it recorded delivery to be safe

04/07/2006 - Full, unconditional offer made from HSBC, accepted. £1444.xx (unfair charges)

01/06/2011 - Barclay CC PPI claim initiated

13/09/2011 - Claim rejected :|

19/10/2015 - Claim restarted !!!!

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send a breakdown of charges, with your lba letter and stick to your timetable, this is just a stalling tactic by the banks, as they can acces all your charges history by clicking one button

  • Confused 1

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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I have just adapted a letter from the templates library and will be sending it on the 30/6/06. Any suggestions?

 

 

 

LETTER BEFORE ACTION

 

Dear Mr Langdale,

 

ACCOUNT NUMBER: Blah Blah Blah

 

 

I am very disappointed that you have failed to action the request to my letter dated 23/6/06.

 

I do not agree with the delaying tactic used by HSBC asking for a breakdown of charges, any person dealing with this can acces my account the same way I can and can access this information for themselves.

I have acknowledged your request and as a gesture of goodwill, in this letter I include a breakdown of all charges.

 

I now understand that the regime of 'fees' which you have been applying to my account in relation to exceeding overdraft limits are unlawful at Common Law, Statute and recent Consumer regulations.

 

I would draw your attention to the terms of the contract which you agreed to at the time that I opened my account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

I am frankly shocked that you have operated my account in this way as I had always reposed confidence in your integrity and expertise as my fiduciary.

 

I calculate that you have taken £235. I am enlosing a copy of the schedule of the charges which I am claiming.

I require repayment in full of this money. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest and my costs without further notice.

 

 

 

 

Yours Sincerely,

 

 

Mrs Flood

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  • 4 weeks later...

SETLLED

 

Firstly I would like to thank everyone here in re-couping my charges and secondly I think I am the first person to do so completley through email, I didnt post one letter.

 

Sadly it looks like I will be the last, in the footer of every email I put

"Proud member of the CAG. http://www.consumeractiongroup.co.uk"

 

I didnt even take them to court as I didnt have the funds available to start my claim until about 2 weeks after the deadline on my LBA, but I recieved a letter offering me a full and final settlement but also on the letter it asked that I inform the CGA that HSBC do not class emails as an appropriate means of communication in matters like these.

 

Also after re-calculating my wifes charges I realised that the full amount was actually £470.

 

But to HSBC's credit I received there letter wednesday morning, signed it and posted it and the funds were in my account by close of buissness on friday.

 

Now its time for me to start the ball rolling with the claim on my account.

 

I was doing my wifes account as a tester, as they owe me alot more.

 

After my second claim is complete I will be donating £250.

I have 3 friends who are also owed alot of money and have told them I will handle there claims for them is they each donate £250.

 

Thanks everyone

 

Mrs Flood

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ooh. intereseting about the email thing. check out my thread if you can offer me any advice mr flood. ive explained to them that its the only way i can outline my case to them before filing so i wonder what they'll say....:confused:

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