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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Obtaining a Court Order for Tenancy Deposit


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Firstly hello to all, this is my first post, a desperate one at that.

 

I have just found out that my agency has not protected my deposit under a deposit scheme and would like to know how to go about applying for a court order for the return of the deposit and compensation under the new law. Is this something I can do myself or do I need to go to a solicitor? Does anyone know what costs are involved? Has anyone undergone this themselves?

 

I need to pursue this as a matter of urgency as the loss of this deposit has very serious future implications. I have a suspicion that this agency is now holding up behind closed doors and buying time for an insolvency.

 

The circumstances are as follows:

I was contacted by the landlord who has found discrepancies in their rental income paid to them by the agency. The agency offices are closed and they are taking no calls. On inspection I realised that the agency was supposed to provide details of the scheme within 14 days of us paying the deposit. No such details were provided. I contacted the company that the agency quoted as holding the deposit but they have confirmed that it does not hold a deposit for our tenancy. The tenancy was started in June 2007. The landlord is also in trouble with their mortgage company and are faced with having to sell their property. The loss of this tenancy is MAJOR implications for myself as going to another agency to secure a tenancy is not an option at this point, I do not have the money.

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Call your local county court and ask them for information.

 

You could also try having a look at hm courts website to see if they can provide any information.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Have a look on the landlordzone forums, this is a question that has been raised on numerous occasions, but no one yet knows the answer including the courts.

 

There appear to be a variety of options;

 

1) - sue for the single deposit amount - this will cost you the relevant amount on the HMcourt 'scales'

 

2) - sue for three times the original deposit amount - this will cost you the relevant amount on the HMcourt 'scales'

 

3) Or sue for "Something other than Money" - Which is £150 on the court scales.

 

Fees -link to costs

 

My personal belief is that 3 - "Something Other than Money" is the correct option, as its for the courts to determine if TDS has been complied with not the claimant. The courst will then award the x3 depsoit if there has been a breach of statute.

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Yes but have a look at the foollowing from the Act. I have underlined what I see as the key parts; Housing Act 2004 (c. 34)

 

Proceedings relating to tenancy deposits

(1) Where a tenancy deposit has been paid in connection with a shorthold tenancy, the tenant or any relevant person (as defined by section 213(10)) may make an application to a county court on the grounds—

(a) that the initial requirements of an authorised scheme (see section 213(4)) have not, or section 213(6)(a) has not, been complied with in relation to the deposit; or

(b) that he has been notified by the landlord that a particular authorised scheme applies to the deposit but has been unable to obtain confirmation from the scheme administrator that the deposit is being held in accordance with the scheme.

(2) Subsections (3) and (4) apply if on such an application the court—

(a) is satisfied that those requirements have not, or section 213(6)(a) has not, been complied with in relation to the deposit, or

(b) is not satisfied that the deposit is being held in accordance with an authorised scheme,

as the case may be.

(3) The court must, as it thinks fit, either

(a) order the person who appears to the court to be holding the deposit to repay it to the applicant, or

(b) order that person to pay the deposit into the designated account held by the scheme administrator under an authorised custodial scheme,

within the period of 14 days beginning with the date of the making of the order.

(4) The court must also order the landlord to pay to the applicant a sum of money equal to three times the amount of the deposit within the period of 14 days beginning with the date of the making of the order.

(5) Where any deposit given in connection with a shorthold tenancy could not be lawfully required as a result of section 213(7), the property in question is recoverable from the person holding it by the person by whom it was given as a deposit.

(6) In subsection (5) “deposit” has the meaning given by section 213.

 

I think 2 and 2a imply that its for the court to make the decision - even though its apparent that its not been complied with to you and me.

 

I think 3, then implies its for the court to decide the compensation. In this case x3 depsoit and return of depsoit if not already done so.

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Planner (or anyone) further to your post, there are only 3 official schemes which can hold the deposit. If I have a letter from each that states that a tenancy in my name at the specified property is not held does this not provide prrof required? Or do the courts still decide?

 

EDIT > we posted a response at the same time. perfect information. I will be initiating the court order as a matter of urgency and keep all the documentation and printed e-mails that they sent me stating the scheme that was used.

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Planner (or anyone) further to your post, there are only 3 official schemes which can hold the deposit. If I have a letter from each that states that a tenancy in my name at the specified property is not held does this not provide prrof required? Or do the courts still decide?

 

EDIT > we posted a response at the same time. perfect information. I will be initiating the court order as a matter of urgency and keep all the documentation and printed e-mails that they sent me stating the scheme that was used.

 

I still think its for the courts to decide hence the phrase in the act;

 

if on such an application the court is satisfied that those requirements have not, been complied with in relation to the deposit

 

Obviouslt three letters from the TDS schemes will go along way to satisfying the court that it hasnt been complied with.

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Good stuff!

 

Let us know which it the correct approach.

 

I have a terrible feeling you are going to be sent the general "How to submitt a claim form" available on the HMCS website and the court costs I have provided a link to above, rather than the answer to the specific question - should i be claiming a money amount or something other than money!

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Good stuff!

I have a terrible feeling you are going to be sent the general "How to submitt a claim form" available on the HMCS website and the court costs I have provided a link to above, rather than the answer to the specific question - should i be claiming a money amount or something other than money!

 

The person I spoke to did mention that I needed to fill it all out in triplicate so it sounds like they are sending something related to a claim form, and not just the information. But to be safe I will go to the court and get hold of the forms myself even though they are in the post (or will be).

 

Many thanks for the help so far guys and dolls, it is very much appreciated. I will report back once there is some progress.

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The person I spoke to did mention that I needed to fill it all out in triplicate so it sounds like they are sending something related to a claim form, and not just the information. But to be safe I will go to the court and get hold of the forms myself even though they are in the post (or will be).

 

Many thanks for the help so far guys and dolls, it is very much appreciated. I will report back once there is some progress.

 

Oh dear, sounding more and more like you are going to be sent a copy of the N1 county court claim form (which is used for all county court claims and is available off the website), which incidently you have to fill out in triplicate!!

 

Oh well let us know. Again the key is to ask should i be claiming for a monetary amount or something other than money. Dont let them fog you off with we dont give legal advice. Its not legal advice it PROCEDURAL advice.

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Hi Grid- wow, will be watching with interest- one of my first TDS court case, mmmmmm :)

Please do not forget that you can receive a highly specialised legal advice from Shelter and Community Legal Services Direct- links are here:

http://www.consumeractiongroup.co.uk/forum/tenants/118005-great-links-housing-associated.html#post1196695

Keep us updated, please!

[sIGPIC][/sIGPIC]

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I will keep you informed, I've been going through forms, procedures etc etc for the last few hours and I have the the Shelter service on my list of bodies\services to consult.

 

Having gone through the 'N1' form alluded to by Planner, I assume that this the standard form for general claims. I assume that the courts must receive thousands of these, so presumably this turnaround time on these is quite long.

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I have spoken to Shelter who have confirmed that the N1 form is the correct procedure to follow in triplicate :). They also confirmed that I should claim for the additional 3x deposit amount. What they could not advise on was how to complete the form in terms of teh claim amount.

 

I need to consult either the CAB or AN Other as to how to fill out the claim amount, i.e. just the return of the rental deposit amount or the rental amount plus the 3x i.e the prescribed non-compliance amount stated under the statute.

Any help or advice in this regard would very much be appreciated.

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You could call NALS too. Even if the agent isn't a member I'm pretty sure that they'll offer advice if you phone.

NALS - The National Approved Letting Scheme

 

This may be useful too. Tenancy Deposit Protection - Housing - Communities and Local Government

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The process is now underway, I have made the application at the county court this morning.

 

Another development is that yesterday (19th November) I contacted the TDSL again, the agent had literally just added the property to his 'portfolio', but as yet NOT placed any deposit for the tenancy into the scheme. At least this confirms (to a degree) they are still trading.

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The process is now underway, I have made the application at the county court this morning.

 

Another development is that yesterday (19th November) I contacted the TDSL again, the agent had literally just added the property to his 'portfolio', but as yet NOT placed any deposit for the tenancy into the scheme. At least this confirms (to a degree) they are still trading.

 

Good luck.

 

Looks like they have got there act together now, such a shame its to late in terms of your deposit!

 

What did you submit to court - a monetary claim or a claim for "other than money"?

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