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    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Top Shop + Card protection


Rich44
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Long story short

 

Partner had said card for about 7 years or so then we moved house having cleared the card it was cut up and thrown out.

 

We have today received a bill for £75 for 3 years of payment protection plan that we dont want.

 

She called up and they have after much arguing agreed to reduce it to £30 (very big of them) I have hit the roof we are incredibly hard up and £30 is a lot of money at the moment and I dont see why we should be blackmailed into buying something we dont want and have no use for.

 

Any ideas on this?

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if u dont have the card then u dont have to pay it as far as i know. Have you recieved any letters or statements, Except final statement, from them since disposing of the card?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thanks I will do so.

 

My partner called Top shop up they washed their hands of it and pointed her at the insurance company, she called them up and they said the £70 was for 3 years insurance that they take out at once (what a rip off) and that they would not refund it but that they would reduce it to £30 for one year as a gesture of goodwill.

 

Now I was thinking if they did this it would restart the policy as we have never had any documents and surely then we would be entitled to cancel it under the distance selling regs or if not we be due a cooling off period anyway would that work?

 

I am not sure what approach to take with it as it is a Top Shop store card but they are saying its not a debt owed to them you need to go to the insurance company which sounds really really dodgy to me :(

Up till last week we haven't heard a dicky bird from them, we moved in January and the card was cut up and the balance cleared a long long time before then

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I would contact the insurance company and inform them u are not paying as uyou dont have the card.

 

If you can i would also get some type of written confirmation from Top shop store card to say the debt is cleard and that you no longer have an account with them. they cant collect on a account which is not active.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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The trouble is the insurance company have already been paid from the top shop card and now the finance co wants that money paid.

 

The whole thing is a bloomin mess, the card protection thing is one of these cover all your cards policy so don't know if that changes anything but we STILL havent had any paperwork through even after speaking to them

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jsut tell me u dont want it and it was cancelled when u cancelled the top shop card.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Apparently the paperwork came today so i'll have a look go thru it and see what happens either way its not getting paid so they can take us to court and see what it gets them

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what paperwork would that be?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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yep maybe it ould also be a good idea for u to cca the insurance company.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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