No thanks, your company should have dealt with the ombudsman, not need me to chase them. I've only posted as this thread popped up on a Google search, hopefully someone might avoid buying from such a dreadful company by reading this. Small claims and cancellation time for us.

In my case ombudsman, has said Vodafone owes me £130, an apology and assistance with the issues we are suffering. ....the result.... Nothing, ignored the ombudsman, no apology, no £130 and no assistance. We have 5 Apple devices on high business contracts and will be leaving Vodafone as soon as is financially viable. In my opinion Vodafone is an underhand company happy to take from their customers with no regard for if their action are fair or even legal.

Plot thickens as they have no first name on the letters but the original form has a first name printed instead of a signature filled in by the agent. Who in turn used the private patient records to introduce herself!!!! I'll scan the letters....

Okay.... Why their payment page??? This was unsolicited and they have just sent debt collecting letters and referred it to CCS Collect

Yes they are!

I have all the documents, the company was Tempest. Post back when I'm not poking a phone to post!

That's pretty much where we were at, glad it looks like the right thing to do.

I have a friend who has just had a baby, she's 17 and had to have an emergency Caesarian section, next day drugged up and with a premature baby she was approached in the special care section and asked if she wanted some photos. First 'proof' was free and buy any extras, there was no paperwork, but they had her address. A heap of photos have arrived with a bill for about £100. Apart from being stunned that the hospital allow these ambulance chasers in a secure ward (a letter is to be sent to my MP about that) As there was no paperwork and she was only 17, I'm guessing its a 'get lost/prove it' letter?

I've had Transcom asking for a 10 year old phone debt on a handset they sold was faulty and they refused to replace it within the 12 months. They are just another SB chasing pond dweller... As for banks etc, yes they have had the 'golden years', it's funny that I've got about £600 of enforceable debt that I have been paying off but at the same time our household coughed up £40,000 when we bailed the banks out from the tax man.....but my council are too poor to fill in the pothole outside, been told that's in 2016! I went to ALL my creditors when things went wrong and everyone apart from First Direct did not want to know, even First Direct tried to get my wife to sign for joint liability and tried again to combine our joint account with a loan and credit card. It took a huge effort to stop them and about £400 of solicitors letters, that ultimately they had to pay back and even then tried to say they would offset these against a debt...er NO! Last year saw Lowells and Crapquest drop off the radar and I have another to go in September and a CCJ that I should have contested goes in March. The point is that I'm still paying the £600 debt @ £20 per month, it was £2500 and I will be paying every penny of that debt for another few years to come when the CCJ's and about £40,000 is ancient history. The point is that had these banks, loan and credit cards been reasonable, they would have been getting their money and I'd be paying right now, but they were not. Not only did they keep chucking £1000's at me, compounding the problem when I called to say I could not cope, then they would 'consolidate' with a 'new' loan of say £10000 and then post an un-requested credit card with ANOTHER £10,000. So drunk with lending that for those of us in the pre-2007 paperwork days, they could not be bothered to keep the paperwork to enforce the debt, it was just a money making ride and no room or pause to think it might ever end. Some consumers were greedy too, everything was on credit others became vulnerable and easy credit was too good to be true when you did not know where next months mortgage was coming from or how you were going to feed your kids that week. We should have followed Icelands example (no not fish fingers! ) and made them do 'Porridge' http://current.com/blog/93947176_icelands-economy-recovering-well-after-bankers-jailed.htm

Yes makes sense, I've sent the usual CCA request with the £1 postal order and marked it as no debt acknowledged etc, plus asked for statement of account. That should keep them busy and the statement will show if it's SB'd (or VERY close), I've not made any secret on here that after illness and financial reversal, I offered all my creditors payments only First Direct accepted and they have been pretty good throughout. The rest did a bolt'n'run and sold to DCA's etc and I know both these amounts are WAYYYY high and from loans for much less arranged over the phone, so I very much doubt there is a cat in hells chance they have the correct paperwork or all the default notices, assignments etc. Just need to keep an eye on them over the next few months.

I've got a copy of my experian and Noodle reports and they both agree on the default date. I'm sure there are a heap of hoops to keep them busy and like Crapquest I doubt they will have the correct paperwork. Ho-hum looks like I'm sending a CCA request over the weekend.

Hmm, it's on my credit file (with the default date) but not to Lowell, I've only been dealing with these when they have made noises that concern me (for Crapquest is was a statutory notice) then I have made a CCA request. I've not made a CCA request, only replying to the last letter as it was a "A-ha! we found you hiding" and I was not. I'm concerned that they might start legal action as it's so close to SB. I've not sent the second letter, do you think I should send a CCA request to them and if so Lowell or Fredrickson as they are both bottom feeding DCA's?

It's getting close to the SB clock on a number of alleged debts, I've sent 'prove it' letter with no reply they just transfer the 'debt' on and I get a new DCA to play with. I'm well used to the threat'o'grams but I have 2 large amounts (both over 10k) going SB in October and November, both are 'owned' by Lowell. Recently I've had a 'we found you' letter from Fredrickson, I sent a "Well done I was never hiding/prove it" letter, but before this has got there (recorded) I've had another letter, again 'considering' legal action. I'm going to post the 'prove it' letter again but wondered if they were to start legal action it takes a few months to get going and then there is the court date to settle. If they were to start formal legal action but by the time it went to court the SB clock had run out, would they be able to enforce the debt, or is that just bad luck on their part?

They do scecify an amount, it's SB'd from an original mobile phone (O2 breached contract so I formally cancelled in writtting, they tried to sting for rest of contract) The debt is 'client' is Lowell-O2 (UK) Ltd, looks like they purchased a load of duff debt and are trying it on. I've posted a letter back slightly revised, as it's SB'd and not on my CR I can pretty much ignor them, but I want to keep an eye for illegal activity on my CR as it getting better. Having a recorded delivery document trail will make that easier to deal with (IMHO) Cheers for the replies

Have a read of my thread http://www.consumeractiongroup.co.uk/forum/showthread.php?353972-Debt-Managment-Ltd-sending-txt-to-my-phone&p=3869681&viewfull=1#post3869681 Sounds like I'm a little further along their conveyor belt of Xmas cracker P.O box "Solicitors" Just sent them a merge of about 4 letters, should keep them busy!