I was at the university yesterday, I used to work there, I remember another company doing the the tickets before, and there was no pay and display then, so I also advised students not to back down, and just ignore! That was always successful, never know any to be taken to court, as I explained reasons from here, also why should they pay for parking when paying for accommodation and even the workers having to pay. Well I seen this sign in a pay and display on University grounds: My question is if they do not pay, do the same rules apply as IGNO|RE!! Uploaded with ImageShack.us

Thanks for that, I will find out about the original contract.

Sorry about that, thought I had removed what was required, Did not realised that the company involved had to be removed! Anyway here it is re edited. Uploaded with ImageShack.us Uploaded with ImageShack.us Uploaded with ImageShack.us

Hi all, This is for a friend, She has worked for the company for 14yrs, Her working tax credit has stopped as you now have to do in excess of 24hrs per week and not 16 like she does now. So all hours are pretty valuable to her, this is happening to a few people at her place of work, I'm not sure if it's all legal and a above board, I can understand the downturn in work by asking staff to reduce hours until further notice, most would accept to keep the job, but they want her to sign a new contract, plus reduce her from 16hrs to 12hrs, and the threat of not signing and been reengaged elsewhere, she asked to stay on the 16 hrs, but for the other 4 hrs they say she can travel 20 miles away to do them, which really is not viable as it would incur more cost in travel! Plus the re-engagement elsewhere is the place 20miles away. I must also make you aware that the company know that she also helps look after her father who is ill at the moment, and has been on and off for the last year. So looking at the letter and new contract, does she really have any case to argue! Thanks in advance as per usual!

Hi all, i am seeking advice for a family member yet again. Situation is her ex fella put a car in her name, at another address, and racked up parking tickets, Eventually the Bailiffs have arrived at her property, She told them she never owned the car. They have been coming back to her house on a regular basis, and she has told them time and time again that she never owned it. Anyway they posted through the door 10 Identical letters, but with different amounts on some, and all different reference numbers, and payment by 11/06/2012. The letters are as this: RE: Penalty Charge Notice Due to :- City council Then ref number Our Records indicate that you have failed to pay your debt even though we have levied distress (On What)? Not been in the house! Take notice that it is our intention to visit again to resolve this matter and you will have to pay costs of this visit. To avoid a further visit you must pay the sum of £***.** in full by 11/06 The letters are all dated the 6th of June. Do not understand why she left it this late to seek help!! She is unemployed with 3 children, 1 is been assessed for ADHD. The Grandparents help to look after the children a fair bit. Is there anything we can do to help her, I.E: Use a letter to hand to the Bailiffs the next time they call. Just added up all 10 letters and the total is over £2K

As regards the on line banking, the other partner only found out about this a few months ago. So does anyone have any idea if they can claim back these fees, Over the years it actually goes into thousands!

Yes!

Hi all, This is for a family member, Their partner failed to let them know they had a "Ultimate Reward Account" with the Halifax. Any way they pay £15 per mth for the account, they have a £200 overdraft facility. The bit here now is they have been regularly going over the planned overdraft, so they have been incurring Unplanned overdraft fees, some months is £35 some it £60 £70 etc. To say the least the account has not been used correctly, I have had a little read of the fees but don't actually understand it all, I did read that they should send out a letter to let them know, so I would presume that these letters should go out every month there is a charge. Well that does not happen. In short do they have any chance of reclaiming back theses unplanned overdraft fees at all. Thanks

I would of thought that a crime number would be sufficient, The excess if police catch the culprits would be liable? Unsure, but they would have to pay compensation via the courts

Just bumping up. Does no one really have any Idea? On the rules above, and on what I wrote, I myself cannot see any reason as to why we could not have a successful bid for this, there seems to me to be no reason, we certainly won't be making the new property overcrowed

Hi All, A quick summary of the situation, we now live in a 3 bed council house, we have been awarded all our points by using a solicitor, we have in excess of 400, so always go to top of the list when we bid. Now it states on the site when we log in, that a 5 bed is suitable, Council are now near completion of 2 x 5 bed properties local to where we want. But they say we cannot bid as we are a 9 person household, and the new builds are for 8 people . I supply you the act that they say is relevant, but that have not told me which part. I will supply the ages of the family, and the sizes of the bedrooms in the new build. Could some one possibly advise me were it states we cannot bid for any of these. Thanks in advance. Wife 50 Hubby 50 Daughter 20, Sons 14-13-8 Other family 3-2-and 6mths Room sizes are as follows: Bed 1is 14.5sq mt or 150sq ft..... Bed 2 is 11.4sq mt or 122 sq ft--- Bed 3 is 12 sq mt or 129 sq ft, ....Bed 4 is 8.9sq mt or 95sq ft.... Bed 5 is 4.75 sq mt or 50.6 sq ft... The Act is this Housing Act 1985 (Excerpt) Part X - Definition of Overcrowding 324 A dwelling is overcrowded for the purposes of this Part when the number of persons sleeping in the dwelling is such as to contravene Definition of overcrowding (a) the standard specified in section 325 (the room standard), or (b) the standard specified in section 326 (the space standard). 325 (1)The room standard is contravened when the number of persons sleeping in a dwelling and the number of rooms available as sleeping accommodation is such that two persons of opposite sexes who are not living together as husband and wife must sleep in the same room. The room standard (2)For this purpose – (a) children under the age of ten shall be left out of account, and (b) a room is available as sleeping accommodation if it is of a type normally used in the locality as a bedroom or as a living room. 326 (1) The space standard is contravened when the number of persons sleeping in a dwelling is in excess of the permitted number, having regard to the number and floor area of the rooms of the dwelling available as sleeping accommodation. The space standard (2) For this purpose - (a) no account shall be taken of a child under the age of one and a child aged one or over but under ten shall be reckoned as one-half of a unit, and (b) a room is available as sleeping accommodation if it is of a type normally used in the locality either as a living room or as a bedroom. (3) The permitted number of persons in relation to a dwelling is whichever is the less of - (a) the number specified in Table I in relation to the number of rooms in the dwelling available as sleeping accommodation, and (b) the aggregate for all such rooms in the dwelling of the numbers specified in column 2 of Table II in relation to each room of the floor area specified in column 1. No account shall be taken for the purposes of either Table of a room having a floor area of less than 50 square feet. TABLE I Number of rooms Number of persons 1 2 2 3 3 5 4 7½ 5 or more 2 for each room TABLE II Floor area of room Number of persons 110 sq. ft. or more 2 90 sq. ft. or more but less than 110 sq. ft. 1½ 70 sq. ft. or more but less than 90 sq. ft. 1 50 sq. ft. or more but less than 70 sq. ft. ½ (4) The Secretary of State may by regulations prescribe the manner in which the floor area of a room is to be ascertained for the purposes of this section. In addition, the regulations may provide for the exclusion from computation, or the bringing into computation at a reduced figure, of floor space in a part of the room that is of less than a specified height not exceeding eight feet. (5) Regulations under subsection (4) shall be made by statutory instrument that shall be subject to annulment in pursuance of a resolution of either House of Parliament. (6) A certificate of the local housing authority stating the number and floor areas of the rooms in a dwelling, and that the floor areas have been ascertained in the prescribed manner, is prima facie evidence

Had a letter from them regarding my 18yr old son, He explained to me what happened, I decided to fire off this email. Good Afternoon, I have received a letter from you dated the 5th on May 2011, Your Client: Boots the Chemist Incident XXXXXX on XXth of April 2011. Case Ref: XXXXXXX Amount outstanding: £170.50 I would like you to confirm to me the address of where the alleged offence took place, Also a break down of the cost of the £170.50, that you allege that he owes. I am happy to accept this to be done via email if you like, alternatively post if you prefer. Kind Regards I then get this reply Dear XXXXXX Our Client: Boots UK Ltd We write with reference to the above matter, and in response to your email dated 10 May 2011. We note your request for further details regarding this incident. Our client instructs us that on the morning of XX April 2011, you were observed selecting a pair of sunglasses. You removed the price tag from the sunglasses and placed them in your pocket. When stopped by security personnel, you stated that you needed a new pair of glasses but did not have the money to pay for them. This incident occurred in our client’s store at MSU10, Level 5, B2 4BE. The following is a breakdown of the compensation that our client is claiming against you, which is a contribution to the actual costs that our client has incurred: £ Value of goods removed from store that were not fir for re-sale 33.00 Staff and management time in attending upon you; going through the paperwork; monitoring and correspondence. 82.50 Administrative costs 24.75 Security and surveillance costs 30.25 Total 170.50 Your options now are to: Pay the amount outstanding by one of the methods detailed overleaf. Set up a Pre-Action Settlement to enable you to pay by instalments, please see overleaf. Write a detailed letter of response clearly showing the specific areas of dispute and providing a defence. Our client does not regard Alternative Dispute Resolution (ADR) as a suitable option given the value of the claim. They are however willing to negotiate a settlement if you contact our Collections Department, please see overleaf. Please confirm which of these options you wish to pursue within 21 days from the date of this letter. You should take independent legal advice about your position if in doubt. You are likely to be entitled to free legal advice from a law firm who hold a Public Funding Franchise (like the old legal aid scheme) or a law centre or other advice agency. Yours sincerely Legal Department Retail Loss Prevention Limited £82.50 + another £24.75 for admin, but already included in correspondence. Classes not for resale? so who has them what was done with them? Anyway another letter, which is not even 21days from the previous email. Uploaded with ImageShack.us After reading the stickies, and various other threads, It looks best to Ignore, as per usual

Well Cheque has been received, will now get back in touch with them as the amount they worked it as is wrong. Main Details deleted. Uploaded with ImageShack.us

I would take the wager with you, but it would be unfair, as when I was the office to pay my weekly dues, they took off all DLC and Optional Service cover, I have to show them the documents tomorrow, So I will see if new agreements are to be signed, and inquire about the DLC refund from date of insurance. Will update you tomorrow Lefty

Looks like they are going to refund all DLC, from when my Insurance cover started. Uploaded with ImageShack.us

Letter handed in along with Marriage Certificate, they signed the photo copy, so that was sent recorded delivery to head office, They want Insurance Documents, so they can call them to make sure I guess we are still using them. Will let you know about the backed claim for the DLC

I have a few household items from Brighthouse, IE: Cooker, Fridgefreezer. I got the Optional service cover removed, after getting the goods covered for 5 yrs parts and labour elsewhere. I also asked for the DLC to be removed, as this is covered for the items, they said they would not remove it because our insurance is under my Married name, I had previously used my maiden name with brighthouse, My argument was, the goods are insured not the name, well they still would not remove it, I have now obtained a copy of my Marriage licence, and I am going to produce the original letter, along with the insurance documents, and Lefty's letter, (Will post at end) My question is will I be able to have all the insurance back dated to the original letter. I presume I would just remove the Optional service cover from the letter. Item Description/Acount Number(s) XXXXXXXXXXXXXXXX (if you don't have these, simply phone your store and request them) Dear Sir I am writing to give the required 7 days notice, as detailed in my agreement(s) that I wish to cancel all "optional" service cover on the above product(s). To simplify matters, I have today (date) presented a copy of this letter to the store manager of Brighthouse (Branch), which has been duly acknowledged, so 7 days notice shall commence at the date of this letter. As stated in my agreement(s): “Your Obligations: Optional Service Cover Section C (b) The service cover premium is renewable each time your regular instalment is due under the agreement. If the premium is not paid Service Cover will lapse. Section H (3) This policy shall continue in force until you give seven days notice…” I also give notice that I will no longer require damage liabilty cover in respect of the above agreement(s). After having consulted with my home contents insurance provider, I can confirm the above product(s) are "suitably" insured. (I shall be happy to provide a copy of my insurance policy on request.) I shall be making my next payment on (day) at Brighthouse (branch). This payment will not include "optional" service cover or damage liablity cover. (the next bit is very important) I understand that you may require me to sign a revised agreement(s). I will only do this if all payments made previously on this agreement(s) are reflected in any revised agreement(s). I do not waive any of my rights under the Consumer Credit Act 1974 regarding, in particular, “early settlement” and “repossession” as set out in section J of the original agreement(s). Kind Regards

I note the way they said They have previously written to me, and that I have Failed to resolve the matter. Hang on Roxburghe, how about the reply to my first request. So I sent this today Via Email. I think we should have some sort of reply, Do you think this is the correct approach, considering I am trying. Or is there something else I should be doing. To whom it may concern; I have today received 2 letters from you, with Reference Number:XXXXXX Account Number: XXXXXXX and Reference Number:XXXXXXX Account Number:XXXXXXX They both say 72 HOUR NOTICE. They also say I have failed to resolve these matters with you. Well I have tried to, But you have still not responded to the email on the 19/02/10. I request that you do so. Kind Regards I also sent all previous emails to them, so they cannot deny any contact

So here we are some 6 months on. Here is some correspondence i have done Via email Dear I do thank you for mail dated 19-02-2010, the contents of which have been noted. We will give your mail the attention it deserves and would hope to respond within the next 28 days. Best and warmest regards, Habib Pazir Habib Pazir Administrator - Collections support Roxburghe (UK) Limited D: 01932 333800 T: 01932 333800 F: 01932 333839 From: Sent: 19 February 2010 14:00 To: admin Subject: REF:XXXXXXXX COULD YOU PLEASE CONFIRM SAFE RECEIPT OF THIS EMAIL I would ask if we can confer via email, as costs are Nil, also it is quicker and easier to communicate. If this is not acceptable, will you please reply either via email or in writing. If I receive no reply i will take this as been an acceptable form of communication on my behalf to you as you have supplied the email address in the letters to me. Roxburghe House PO Box 342 Lavender Park Road My Address was here West Byfleet Surrey West KT14 6YX 19/02/2010. To whom it may concern: I have 2 letters from you regarding 2 different possible debts. You have responded to 1 with a reference Number of XXXXXX, letter dated from yourselves was 28th January 2010. I ask that you respond to this request please. 1/ The debt exists and a written contract existed between me and Hutchinson 3G. 2/ That the debt was legally assigned to you in accordance with S136 of the Law of property Act 1925. Furthermore to save writing and emailing again, as I have sent you a letter dated the 22/01/2010, also an email dated today the 19/02/2010, This is for the reference Number XXXXXXXX. Would it be simpler for yourselves to also confirm the above for this account number please. Yours sincerely Now onto today I have received 2xLetters as below with different amounts Uploaded with ImageShack.us

Yeah we got one for our son as well, ordered on line last saturday, and it was delivered yesterday, Son is really happy So are we

Thank you everybody for your help. The reply to the letter you will see what they said on the last parsgraph. Same office, just 2 different departments, Well at Least a Full Refund Btw. Global Communication Solutions are now in Administration according to this: GCS - Global Communication Solutions But still registered at companies house. Here is letter from Bank Thanks once again

Thanks, I read that out to someone from consumer direct, they said it would be OK. So unfortunately it was sent today. Cheers anyway, It read a lot better as well

Try the one free for 30 days https://www.creditexpert.co.uk/order1_1.aspx?sc=410095&bcd=credrepfreerepbtnxxx&areaid=22&pkgid=UKMON&SiteID=100002&SiteVersionID=487

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