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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Alliance and Leicester in the mercantile.


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Hi All,

 

I have a direction hearing at the mercantile court in Leeds soon and I have not heard of any alliance and leicester cases going to merc.

Does anyone know of any which have gone down this track?

 

Jenny

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Hi Jenny

 

Just wanted to wish you the best of luck on 28th at Mercantile.....I'll be keeping an eye on your thread! Not long now....

 

I believe there's about 200 people on the list for that day so if you all have to attend (which I doubt) it will be very busy (hope the coffee machine can cope!!)

 

I'm claiming from A&L and I was transferred from Wakefield CC to Leeds CC on 18th May so presume I'll end up at Mercantile too (I hope) but not heard anything from Court yet so maybe will miss the hearing on the 28th (shame)...

 

Keep smiling :)

 

Regards

 

Scoobz

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Thanks for the support Scoobz, there is still time for you to be joining me!!

There does not seem many A&L getting this far and i havent seen any go to Merc.

Thanks again

 

Jenny

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Hi Jenny

 

Just spoken to Leeds CC and they only received my papers on 6th June so I won't be joining you I'm afraid as its too late. The next hearing is 29th August so she said I should be in that batch (shame)!:sad: She also said that majority of cases are being settled before hearing or actually on the day (solicitors walking around with cheques) so it sounds really promising!

 

It's gone very quiet with A&L claims, I think most people are just waiting for court dates and I haven't seen many that are going to Mercantile? We could do to see some more "wins" to keep us positive....

 

I don't know about you but the days just can't go fast enough (14 days for you and 75 days for me)! Unless they settle before...

 

Regards

 

Scoobz

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  • 2 weeks later...

Hi just wishing you all the best at the hearing - Just saw your other threads ref the special paperwork you had to sort out - looks complicated.

 

Will be thinking of you:)

 

Jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Good Luck tomorrow Jenny!

I'll be watching with interest regarding A&L (can't believe they haven't settled yet)....

I'm sure all the news channels will be there as this looks like its going to be the biggest hearing at Leeds since they started (unless they all settle before).

Regards

Scoobz

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Thankyou both, strangely enough i am not too worried..I've been trying to negotiate with barclays claim so that has distracted me a little, Looking forward to seeing how this develops.

Jenny

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Hi Jenny

 

Nice to put a face to a name:)

 

Hope all goes well with your A & L claim, hope Judge G shoots them down (cheeky mares).

 

Thanks for all the effort you have put in to this site I have read many of your threads and taken much needed advice from them.

 

Hope all goes well with Barclays...

 

I checked my acct after leaving court and LTSB had credited my account with the amount I claimed at MCOL, but not the amount at cmi. After all that 'fannying about' with their 28 days. I would like to let Judge G know this to avoid him granting further 28 day stays for settlement. But in saying this, my case is not yet settled I'm still appx £300 down, so maybe it will take 28 days.

 

Hope the lady with the business acct gets sorted soon and also the poor gent from Australia, KEEP MY FINGERS CROSSED

 

But any how, glad it's nearly over with...

 

Good Luck again:)

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Hi Thankyou, Barclays is now settled;) Sorted that out today....A&L now have my full attention....bring it on hahaha

Jennyxx

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