Jump to content


  • Tweets

  • Posts

    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Swift Advances Excessive charges and interest


Nicky74
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2345 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I hope you don't mind me contacting you its regarding Swift

I'm new to this forum so please bear with me

 

I have been reading through your threads and I had a secured loan with swift back in 2004 for £5,000

I ended up paying back over £26,000

 

And nearly lost my home several times due to a heart condition and having to give up work

They were awful through all this my family had to lend me the money

I'm healthy now and in a better state of mind my loan was paid in full 3years and 6 months now

 

All that interests and charges we unlawful I think

And I want to try n claim them back but don't know what to do

Please can you advise me plz

 

As to where to start as they owe my thousands of pounds

Kind Regards

Nicky xxx

Link to post
Share on other sites

Hi

I hope you don't mind me contacting you its regarding Swift Advances in Brentwood Essex

I'm new to this forum so please bear with me

 

I have been reading through threads and I had a secured loan with swift back in 2004 for £5,000

 

I ended up paying back over £26,000 over a 8 year period

My final payment was 3.5 years ago

 

I nearly lost my home several times due to a heart condition and having to give up work

They were awful I nearly ended up having a break down through all this

Luckily my family gave me the money

I'm healthy now and in a better state of mind my loan was paid in full 3years and 6 months ago

 

The interests and charges we unlawful I think

And I want to try n claim them back but don't know what to do

Please can you advise me plz

As to where to start as they owe my thousands of pounds

Kind Regards

Nicky xxx

Link to post
Share on other sites

You need to find out what charges they've inflicted on you over the period and also whether you paid any PPI.

 

Do you have any paperwork? If not then you will need to send an SAR which you should do immediately.

 

Even if some of the paperwork is missing, it will be worth getting an SAR sent off

Link to post
Share on other sites

Hi Bank Fodder

I do have some paper work and we did have PPI but they said when I came out of work due to my heart operation that my husband earned to much money and that the PPI wouldn't be paid in the instance

Do you have a template SAR please that I could amend to send to rhat horrible company

Thank you so much for replying

Nicky xx

Link to post
Share on other sites

click sar

rad ALL the posts there

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Well if you paid PPI, and especially if you try to make a claim and they refuse to pay out, then it is probably certainly miss sold. Furthermore, I'm pretty certain that they never disclosed any commission which was paid to the person who sold it and so under the Plevin case last year, this is pretty well conclusive of mis-selling.

 

You need to start calculating what you paid out in PPI premiums.

 

You also need to calculate any charges for late payments et cetera which you paid during the time that you are paying PPI premiums. The idea is that if you had not been paying the mis-sold PPI payments, then you would have not been so much in debt and might even have avoided the late payment charges.

 

So, you should calculate your PPI premiums, plus any charges which you incurred during the time you are paying the PPI, plus the interest that those charges incurred, – and all of that together and then add 8% per year.

 

That will give you a very rough guide as to what you might be owed and therefore by how much you may be able to reduce the loan.

 

Go and check your paperwork and see if you have got the information you need to check out how much you have paid in PPI and charges et cetera and then come back here.

 

You may be surprised at how much it adds up to and it may amount to a sizeable sum which you could claim back. – And that's just for starters.

 

Also, calculate the value of all the charges which you paid, the interest you paid on them through the life of the loan.

 

Come back here

Link to post
Share on other sites

You certainly need to calculate the PPI but it will be the responsibility of the broker if they are still around, Swift will be very quick to let you know this because it is one of their stock answers.

 

 

As for some of their charges

they have just been through a legal case where a lot of their charges were found to illegal and that was on a loan similar to yours which should be covered by CCA regulations.

 

 

Make a request for all of the information they have by SAR so you can truly see the fuller picture.

Link to post
Share on other sites

That is very helpful to know. Any chance that you have a link to the case you are referring to

Link to post
Share on other sites

or go after the insurers

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you so much Bank Fodder and Melliss and dx100uk

I'm going to get on to it straight away

Thank you so much hopefully I might get a little something back xxx

 

Hi

Thought I would just double check 🤔

On the SAR form that I'm sending to swift do I have to put both signatures on mine and my Husbands as the loan was in both names

Thank you

Link to post
Share on other sites

wont hurt

are you both still at the same address as the loan was?

 

 

if not

don't forget CTAX bill and list the old address

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx100uk yes we are both luckily at the same address also will I need to put any identification in or just send that SAR form

Sorry to ask all these questions I just want to make sure I'm doing all this correctly

Once I get the SAR information back about my account what do I do with it

What's the next step please

Link to post
Share on other sites

are you at the address the loan was against still or have you both since moved from there but are together

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx100uk

yes we are both luckily at the same address

also will I need to put any identification in or just send that SAR form

 

Sorry to ask all these questions I just want to make sure I'm doing all this correctly

 

Once I get the SAR information back about my account what do I do with it please ??

 

 

As I know that there's going to be alsorts of unlawful charges and interest and other fees on there that are unlawful as well as PPI that they would pay when I became very ill

 

What's the next step please ??

 

Sorry for all the questions again

 

I really do appreciate you trying to help me

 

Nicky xx

Link to post
Share on other sites

INC a CTAX bill copy that's all you might need as proof

 

 

as for what them

time to get reading up.

 

 

lots of mortgage reclaim threads here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 3 weeks later...
  • 3 months later...

Sorry for late response I have only just seen this ,

I have got a solicitor involved and he has written to them twice now and sent a SAR but they haven't responded as yet and it's been 3 months nearly

Link to post
Share on other sites

Then you need to speak to the Information Commissioner (ICO) as they have breached the Data Protection Act. Swift have 40 days in which to supply, after that, they're in trouble.

 

Don't give Swift an inch. Once you do receive the information, I want you to come back here and tell us what you received.

Some of us have extensive Swift experience and might be able to tell you what they haven't supplied which they should.

 

Good luck

Link to post
Share on other sites

  • 3 months later...

Hi Andrew1

Sorry for late reply ,

 

My solicitor has called me today and informed me that swift have eventually sent through all my documents ,

He's absolutely flabagasted to say the least at how much I have paid them in charges ,

 

He's also informed Me that Swift have been taken to court again and the Judge has said they have to pay back all the excessive charges to all customers and also my solicitor asked if I was every bullied or felt threatened !!!

 

I said I ended up having a Nervous Breakdown because of these monster ?

 

My solicitor has got a very good case and is going to throw the book at them It's illegal and disgusting were his words

Will keep you up dated

Nicky x

Link to post
Share on other sites

Hi Andrew1

He's also informed Me that Swift have been taken to court again and the Judge has said they have to pay back all the excessive charges to all customers

Nicky x

 

Hi Nicky, thanks very much for coming back, it's always useful to know how others progress. An awful lot of hard work over many years went into getting to the bottom of this company's dealings and thousands have suffered greatly in the same manner you have suffered so whilst your own case might just seem personal to you, the results has ramifications for thousands who have been taken to court and lost their homes.

 

The problem has been individuals are left alone to defend against them, despite people on forums such as this going through each others agreements with fine-toothed combs, in the end, it's down to the individual to confront them and with the trauma Swift instilled in families, people buckled under the strain. I know that from bitter experience, but it's not over yet and there are many strains of threads to continue following.

 

Sadly, we lost one our best at continuing the fight, Sparkie, recently - he had worked for some 10 yrs with a number of us uncovering so much relating to Swift, yet there were so many slippery operators in Swift, they used barristers on practically every case put up for challenge and charged the customer extortionate rates for the pleasure - account holders didn't stand a chance on their own.

 

You mentioned your solicitor saying that Swift lost a case recently, I don't suppose you could ask him what case that was and where it was heard could you? That could be so helpful to others.

 

Following the way solicitors unpick this is useful so letting us know (without compromising your own Litigation Privilidge of course) and I'd also mention to you that Clause M on the agreement Terms and Conditions states that Swift will charge any costs to your account when they have to pay them or when they decide to charge them AND INFORM YOU so you can pay them AT THAT TIME so as not to incur interest.....they don't and they breach their own terms. Make sure your solicitors takes that on board as it's crucial .You should be informed every time a cost is added to your capital balance and they rarely if ever do. That could result in a whole load of costs or charges coming back to you possibly.

 

If you can keep us updated it would be extremely helpful, there's a network out here picking at the bones all the time and gems like these court cases are good to hear about, otherwise we'd never know.

 

I wish you luck and anything else you need, just yell - we have a library full of stuff and only too pleased to support what you're doing in any way we can.

 

A1

Link to post
Share on other sites

Good Evening

 

Thank you for your reply

 

I am so shocked as to why these glorified loansharks are still allowed to trade !!

 

Them poor people whom have lost their Homes ,

I nearly did on several occasions but luckily I have a good family and a district judge whom wasn't happy with the way that they were treating me ,

 

I will talk to my solicitor at the beginning of the week and get back to you with all the information

 

Hopefully this disgusting company will finally get what's coming to them

 

I'm so grateful that I'm not under the spell and more

 

They're wicked and is soul destroying what they have done to me in the past

 

Speak very soon

Kindest Regards

Nicky xx

Link to post
Share on other sites

Hi Nicky

 

I’m new to this site after stumbling across it after searching how to claim charges and PPI from Swift Advances.

 

My story is almost identical to yours in that I took a homeowner loan out with swift for £8000 in 2003 I think. Paid them for 3 years which comprised of missed/late payments and finally settled the loan in 2007 after splitting with my then partner and selling the house. Swift took £28000 from the sale of our house which was extremely upsetting at the time.

 

I’m just looking for some advice on where to start and if getting a solicitor involved from the start is the right thing to do and how much they charge. I have absolutely no paperwork for the loan as it was all lost in the move.

 

Any advice would be much appreciated from yourself or anyone else who reads this.

 

Many thanks

 

Ian

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...