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    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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I have no account numbers for my old loans and credit cards can i claim ppi back


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Hi folks im looking to claim back ppi on some loans and credit cards but dont have the account numbers. Ive got a credit report but that only tells me the last 4 number sof the account number and the companies are wanting the full number. Can anyone help me with how i get the full numbers?

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Hi bleasy

 

Welcome to CAG

 

Send them a SAR request as you will needs statements to work out the interest they owe you. SAR template can be found in the library. You only need to provide your name and addresses, they will provide all the data on your accounts.

Send a SAR to each organisation.

Have a read of 1,2 and 3 in my signature.

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Yep, but this could depend on how much info Halifax provide, I doubt they will provide info from that period, but if you had statements handy from that date then it wouldn't be an issue.

 

thats great thanks, how far back can u claim? i had a loan with the halifax from 1998 till about 2003 can i claim on that one?
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no ppi number im affraid only bank statements and it just says standing order - halifax personal loan, so i dont think i will be able to get anywhere with it

 

SAR them and see...you never know, you might be lucky

 

ims

 

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  • 4 months later...

I have tried to get my data back from the Clydesdale Bank via a DPA request but they returned my £10 (after taking it out of my account) and have said that they have no record of any accounts that I held. My last communication with them was in July 2006 telling them to close the Credit Card. I did not put my card number on the letter. Are there any other ways I could find this information? I am certain that I had PPI on my credit card which I had from 1995-2006. I also had a dispute with the Clydesdale Bank which I won after going to the banking Ombudsman however that was in 2000.

Nedless to say I do not have any of my account numbers or credit card numbers.

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Hi Bleasy

 

I have recently had a successful claim on a Halifax loan dating back to 1997 so it's worth a try. Like you, I had no paperwork or account numbers and was entirely dependant on the SAR results to pick out the PPIs to claim.

To their credit, of the half dozen SARs I sent to different banks, Halifax came back with the most comprehensive bundle, including copies of all my loan agreements dating back to the early nineties.

Halifax also settled a claim relating to credit card PPI that I found in the same SAR and the settlement amounts they offered on both claims was almost twice the amount I was claiming!

 

Brett

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  • 2 months later...

Just a quick note. If you cannot find any of your old numbers etc. but are sure you had PPI on them, then send a letter to the CEO of the bank with all the details you have. This will get something done about it double quick. I now have the credit card number I had long lost and the bank had previously told me they had no information on me. Just a bit of helpful advice.

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Yep, getting the CEO involved normally does the trick if you can get past the minions intercepting the mail and firing off standard responses to complaints. Great news that you have managed to dig up the account number and good luck with your claim!

 

Brett

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  • 3 months later...

Hi,

 

I had an Egg loan probably ending around 5 years ago (maybe a bit more, I'm not sure), I don't have any account info for it at all. I remember having a phone conversation with someone who said I could only apply for the loan if I took out PPI on it. I had a credit card with egg at the time, which is now a barclaycard, I have all of the details from that, even though its a closed account, would these details help me at all? I've tried phoning the company who took over Egg's loans, but they only have records going back 3 years, so they gave me another company's phone number who told me they didn't deal with Egg loans. Does anyone know what the contact details are for old egg loans?

 

Any help would be greatly appreciated, I tried to do this before christmas, but didn't really get anywhere with it, so gave up, got a bit of time now so thought I'd give it another go.

 

Thanks!

Katie

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