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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Can a PPC (claimant) refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How long should a fridge freezer last?


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Hi everyone

 

In normal circumstances how many years would it be reasonable to expect a fridge/freezer costing say £270 new to last?

 

I'm thinking about 5-6 years so I'm actually looking for some kind of printed backup from a reputable organisation to take into the small claims court against Comet.

 

I understand the Consumer group 'Which' done a manufacturers survey some years ago regarding this which I am trying to track down but would be happy if anyone could point me towards a more up to date report as to what is a reasonable expectation of a fridge/freezers life.

 

Many Thanx

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Write to the manufacturer, say you are considering buying one of their products and could they please let you know the life expectancy.

 

Alternatively search for the make/model on t'internet and see if this tells you or the MTBF (mean time between failure). Divide that by the number of hours in a year.

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Hi

 

 

pgh7447 that site doesn't show f/f just fridges but it does give some idea thanx

 

patdavies ive emailed the maker and am waiting a reply

 

not sure I understand mtbf though

 

I'm really looking for something definitive to show the judge.

 

I'll give you a laugh though

 

I emailed retra the trade orginasation for electric retailers with the same question about life expectancy

 

they replied with :

"Unfortunately, the gentleman who has technical knowledge is out of the office until Tuesday 27th May" LOL

 

I guess it must be rocket science:)

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Hi again

 

I have just received a reply from an email to the makers technical services and they say 5-7 years, thats helpful

 

any other websites or info would still be very helpful

 

thanx

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not sure I understand mtbf though

 

 

 

MTBF is the average time between faults on an item.

 

Can you post the make/model? Others may have the same model and if you get a slew of responses saying that theirs lasted 10 years, it may be persuasive to the judge.

 

The website that you have been pointed at is US and the defendant will quite reasonably point out that US spec devices are completely different from UK spec. and therefore the details on the site are irrelevant.

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Has no one else any idea regarding the original question in the thread title?

 

The problem is you could ask 10 different people and get 10 different answers, as they would be merely giving their opinion.

 

If it got to the point where you had to take it to court, the judge would be interested in what a professional thinks. The manufacturer has already advised you that it should have lasted twice as long as it has done, this will probably be your most powerful piece of evidence. If you want a second opinion then you could ask someone like RETRA.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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What I was hoping for was a something like the 'Which' report ( that I have been trying to obtain from them, without luck so far) findings some years ago

 

They asked the leading manufacturers of 'whitegoods' ie large kitchen domestic appliances how long they they would last.

 

This answer from the guardian .co.uk in march 2006 reads

 

"But a survey by Which? of manufacturers into how long they believe different types of appliance should last made interesting reading. All of them said their goods should last five years or more."

 

I'm not sure a judge would accept an article from them but the original 'which' report may cut some sway.

 

This situation must have occurred in courts many times so I hoped that someone here may have some definitive answers regarding evidence that a court would accept, thats why I posted here.

 

I am contacting the author of the guardian piece

 

as for Retra, my confidence is fairly low in receiving an unbiased reply.

 

After all they do represent the retailers and if you had read my earlier post here you would see that apparently only one person has such technical info and they are on holiday...

 

doesn't actually fill one with confidence

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I remember that Which report, I can't remember where fridges came, but I remember televisions were the most reliable and washing machines the least.

 

Will see if the old magazine is still up the loft, I used to box them and keep them for some silly reason.

 

P.S. Just out of interest, we have had our Hotpoint for over 20 years and still going strong.

Edited by Conniff
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Which? Has not done a review on this particular fridge freezer which is why they haven't got an answer!

 

But to answer he question, as pointed by barracad, opinions can only be given here. What is reasonable is a question of fact for a court to decide. That is - it's down to the individual circumstances. I'm afraid taht in the absence of technical specifications you will only find your answer in court.

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Which? Has not done a review on this particular fridge freezer which is why they haven't got an answer!

 

But to answer he question, as pointed by barracad, opinions can only be given here. What is reasonable is a question of fact for a court to decide. That is - it's down to the individual circumstances. I'm afraid taht in the absence of technical specifications you will only find your answer in court.

 

I think you have the wrong end of the stick there gyzmo.

 

Its not about this particular model but appliances in general and how long it was reasonable for them to last that 'which' reported on and for your info here is the guardian article in full so that you get the gist of where I'm coming from.

 

Faulty goods? You've still got rights when the guarantee runs out | Money | The Guardian

 

Its true that the court will decide but there must have been a few of these cases in the past to have some idea what the courts will think.

 

Ive been in touch with 'Which' and they are going to send the report that the guardian allude to so thing s are looking up.

 

It would be so much easier of course if peeps actually read the thread properly through before pontificating

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Ooops sorry - I was using their subscription website (only coz I don't have to pay for it!) and the model did not feature.

 

As to the second point, the problem is that the only court cases that count are really those of the appelate courts. Lower court decisions are at best pursuasive. and the majority of decisions made in courts are based on cars and high value purchases. Of those decisions, it is the principle (ratio decidendi) that counts.

 

As to the third - Good luck

 

As to the fourth point. I, as were many, was trying to help. I do not pontificate and object to that term, but I hope that I have again got the wrong end of the stick and it was meant in a friendly manner.

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  • 2 weeks later...

Hi gyzmo

 

despite your sentiment I have not found your post very helpful.

 

In fact tbh I've found it faintly critical and not at all helpful

 

Trying to get you on the same page hasn't actually been of much use to me.

 

Fortunately I have in fact got all the things I needed from other sources including the which report.

 

Thanx to those who have genuinely tried to help

 

Edit: Incidently I found that retra were very vague and non-commital, not surprising since they represent the trade

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What? I'm glad you got the information needed.

I have genuinely tried to help - there is absolutely nothing wrong in the advise that I have given (except the Which? report for which I have already explained).

 

It seems that I am on a very different page to you indeed. Can you please explain in what way I have been unhelpful or critical because I for the life of me cannot see it...

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Actually - don't bother answering - you really have annoyed me with that.

 

I have stated a few facts - that there is no absolute answer. If you were in court - it is for them to decide based on teh circumstances. Like it or not that is the truth and it is what I have advised many people beforehand (people who, incidentally, thanked me).

 

What exactly were you expecting? someone to pull out teh specifications for you or examine the fridge / give an expert opinion?

 

I was revising for exams and doing a dissertation when I answerd that question. It wasn't a great deal - but I thought I would provide some information taht would help. I still think it does help. And here you are going off saying that I'm critical of you, unhelpful etc when I have given up my own free time to provide assistance.

 

If that is your attitude, don't be relying on me for help in the future. I have found your remarks to be unhelpful, insulting and downright rude. don't expect any further correspondance.

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As said, I came on here for help

 

Having to explain everything I say isnt the help I was looking for.

 

Im sorry if you cannot understand my point.

 

If you read my posts you will see that I have asked for someone ( who knows) to point me to info ( from a web page possibly) which can be taken into court that would represent an authoritative view as to my original question.

 

The which report which I alluded to was one. I was seeking another.

 

That was all.

 

Anything else including vague opinions were not asked for and therefore ultimately unhelpful

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Hi

 

we seem to have cross-posted.

 

I found all your posts completely unhelpful.

 

Its indicative of someone who rushes in thinking they know plenty without fully understanding the original request

 

Having been fairly gently pointed in the right direction your ego which has now seemingly got to defend itself spits the dummy out completely and leaves us in no doubt as to the basis of your advice.

 

"don't rely on help from me in the future"

 

I am happy for small mercies

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