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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ja-de v Halifax - again


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13/07/07 **WON** Halifax

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slider_thankyou.gif tilly. xxx

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Yesterday I got a phone call from my dad, to let me know that I had a letter from haliprats, basically to tell me that I owe them £66.02, I can't understand how they get that, 'cos the exact amount is £62.02, (but I'll get from mum & dads on tuesday morning when I go over to see them). The daft thing is that I took the copy of the first letter telling me that I hadn't enough to cover my DD payments to the Abbey, 'cos I was told that they would pay the £74 as it was all a misunderstanding on their part, as I told the lady who was organising my new account that I wanted to transfer "everything" over from haliprats to my new account. So, I would assume that it would all be in the process of being sorted out now, but as usual haliprats are being total rats again, & have taken the £11.98 that was in the old account, & sent this one telling me that I owe all over again.

Well there is just one thing I want to say to them, & that is: "If you want any money from me, then you'll have to SUE ME, 'cos you ain't getting so much as a brass button out of me, & I want my £11.98 back", & "I don't care if you are going to close my account (it'll save me a job), 'cos if you hadn't have dragged it out, into a very long process in the first place, by putting all sorts of barriers in the way of ME wanting to close the damned account myself, then it would NOT have got back to this stage for the 2nd time". ooooooooooh it makes my blood boil, they are such F***ing idiots.

tilly, there's a very big chance that I'm gonna get that "dreaded" chainsaw out again, hehehe, & I promise I'll be careful to make sure I chop 'em all up. super_smilies007.gif

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Know just how you feel Ja-de. I am trying to sort my claim out an now even the bl**dy court is against me.36_5_8.gif One of 5 in the country applying blanket stay. I have had to take time off work on Mon and Tue morning to try and sort it out. do you or any-one here know if there is a breakdown of how much and to how many Haliprats have paid, and if it is posible to get case transfered to another nearby court that is playing fair? th_chainsaw.gif

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

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This damned stay business is just going too far now, its OK for the banks to stop paying us out, but they still expect us to pay them; so as usual its the little fella who gets stomped on. There doesn't seem to be any justice at the moment. We seem to take one step forward, & 3 steps back. Looks like there could be more than the 2 of us with the chainsaws, super_smilies007.gif

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13/07/07 **WON** Halifax

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agreed8mv.gif Yeah I just don`t believe how difficult this one is getting. My last one Howard rolled over and paid in 74 days. this time it took 76 days to answer SAR. I am sure that they were aware of what was going on and just wasted time till test case, even seem willing to ignore their legal obligitations, I plan to put this in my application to have stay set aside, also trying to think of a way to get my £35 for it back off them. Might try adding it to my extra expenses 57f4dd2d586b30ffbc1412a5d9214075.gif

=======================================================================================================

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

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You could try that, & hope they don't cotton on, but knowing them they'll know. Barclay's have been refused a stay, so you never know!! I hope everything goes OK for you though, 'cos there's nothing more annoying than banks ignoring you, no matter how much you plead with them. lol

Is the £35 for court fees????

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You could try that, & hope they don't cotton on, but knowing them they'll know. Barclay's have been refused a stay, so you never know!! I hope everything goes OK for you though, 'cos there's nothing more annoying than banks ignoring you, no matter how much you plead with them. lol

Is the £35 for court fees????

 

yes it is. But they tell me it is non returnable.

=======================================================================================================

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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I actually put it on my PoC & claim form, as there is a part in your claim form where you actually add it to all the money that you are claiming. It isn't returnable from the court. Everyone who goes to court & wins their case, can have all court costs & anything else, paid by the defendants, it is the defendants who pay all court costs & everything that is owed to you.

I hope I have managed to explain this clear enough for you.

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13/07/07 **WON** Halifax

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thx.gif

=======================================================================================================

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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You're very welcome stonedecroze, & thank you for the click.

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13/07/07 **WON** Halifax

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Update, went to halibuts yesterday - in an attempt for the 5th time - to close the account, but as usual they wouldn't let me. All they could say to me was "you cannot close this account as its £66.02 in default", so I just snapped & demanded that she gave me the card back, & crossed the road & went into Abbey & asked if there was somebody that I could speak to urgently, & as luck would have it Margaret was able to help me. I gave her the letter telling me that I was in breach & that I must pay £66.02 by the 23 August or have legal proceedings taken against me, or they'll instruct a debt collection agency to recover any amount I owe them.

Now this is where I'm a bit puzzled, I had £11.98 in the account, which they took out, so does that not mean that its £62.02 left owing. Anyhow Margaret said that not to worry, & she came back & we got into the queue & she had arranged for me to go back to halibats with the £66.02. So, they (Abbey) were true to their word. I went back to halibats, & while I was in the queue a girl was asking if they just wanted to pay money in, & would they like to use the machine, she didn't ask me (I think she could see that I was in no mood for machines), anyhow it got to my turn & the lad sorted it out for me to sack 'em, & would you believe; he asked me if there was anything else I would like him to help me with, I just turned round & said "No, I've now managed to do what I have been trying to do for a month & I only want to get out of this place". I think it was full of managers yesterday as well.

So, this saga is now over I hope, & that this does not happen to anyone else.

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13/07/07 **WON** Halifax

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You're17.gifmoney

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13/07/07 **WON** Halifax

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thankyou.gif money

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13/07/07 **WON** Halifax

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Howard filed defence on me today 28days after N1 submitted so now now why court wasn`t saying much yesterday.

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=======================================================================================================

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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Filed defence, is that the same as acknowledgement of service???

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13/07/07 **WON** Halifax

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Off to my bed now, nite nite. xxx

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13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Filed defence, is that the same as acknowledgement of service???

 

No this not Halibuts, is legal eagles. next step Court.

=======================================================================================================

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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sleep well attachment-190.gif

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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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