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    • Its okay - It happens. And this is why DCAs  user every trick in the book to try and make you crack.  Now its time to come back.    Im not sure how to proceed if Im honest if they have issued a Letter Of Claim.  Only as You could complain to Oakbrook and they still proceed with Legal Proceedings, but I dont know if that would help or hinder the legal proceedings if they began down that avenue.  I know a FOS complaint wouldnt stop Legal Action and probably run along side it.  But I guess a judge would view a disputed balance with the original creditor as cause for concern whether the DCA's claim is valid?    A bit of a muddle.     
    • That is superb. To answer your question - Dear Mr Dhaliwal Change the sentence - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us ... To - As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us contrary to the Equality Act 2010. Iceland have always been useless, not only in your case but in others, but I think if they realise they are breaking the law it will encourage them to act. I also think the letter is overlong and you could lose the paragraph - I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge - as the main points are made elsewhere.  
    • Hands up in the fact that i have probably F***** *P!!
    • Car Finance Awards celebrates best of the industryView the full article
    • I want to add my 2 cents here...  The purchase of this debt, Perch Group dont absolve themselves of liabilities from the Original Creditor. They should be responsible for dealing with this complaint in response to an Irresponsible Lending dispute.  If the balance is disputed as such in that way - Then they should be referring to the Original Creditor where applicable.    Also if your complaint was written in a way where a template wasnt used or it was rewritten to a similar effect where it wasnt recognisable - Then you probably would have stood a better opportunity at it not getting rebuffed.  To be honest those - Perch and TM Legal are a waste of Oxygen and will say anything to get you to pay.    Ditto on the template. Where did you find it?  Please keep in mind we have to unravel what you have done till now and help build a formal response.     
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All,

 

I am very happy to have found this site, and the like minded people in it. It is a welcome thought that you are not alone in the almost daily grind against the "bully boy" attitude of those institutions that exist to serve themselves rather than their customers.

 

Well off the soapbox for a moment - a bit about myself. I have more than one credit card debt sold on to collection companies, as well as a bank account in arrears. I am hoping to find any tips and advice in dealing with these guys:

 

1. To make day to day life easier to live again.

2. To maximise my debt repayment rather than the collection company's profit margin.

3. To try and recover some of the charges paid on my overdraft facilities over the years.

4. To try an help anyone else in the community by the benefit of my experiences.

 

Look forward to talking to you all.

 

BOS67

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Hi Sadsue,

 

Good to hear from you. Can't live without them but don't have to love them.

 

Look forward to chatting with you over my time - mostly likely to be a considerable period.

 

Bye.

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Hi BOS 67.

 

First of all "welcome". I was a newbie 3 months ago but have learned a great deal since.

 

To answer your questions, my advice would be:

 

1. For an easier life let the CCCS (Consumer Credit Counselling Service) set up a debt management plan (DMP) for you. It will cost you nothing other than, of course, the money you pay to the sharks. Contact them on 0800

138-1111. Also contact National Debtline (0808 808-4000 National Debtline, for FREE CONFIDENTIAL and INDEPENDENT ADVICE call 0808 808 4000) They, too, are a charity and although I have a DMP with CCCS I find National Debtline's fact sheets more comprehensive.

 

2. You are faced with three type of collectors, namely:

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Hi Bos 67.

 

You can tell I'm a newbie too. My message has been cut short or so it would appear.

 

Funny things can happen, so I'll check later and if I'm still minus a bit in the helpful department will try again.

 

Meantime, good luck.

 

Van

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Hi Sadsue,

Good to hear from you.

Look forward to chatting with you over my time - mostly likely to be a considerable period.

Bye.

 

Thank you ...

 

With all the probs I have at the moment it could be an extremely long time ...

 

What a brilliant site this is though, has been such a help already ... (sticks thumb up in place of a suitable smilie, lol)

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Hello Boss67 and Franbilljock

 

Welcome to CAG. You will need to send off an S.A.R. ( Subject Access Request ), to all of the companies you have credit with. It costs £10 for the full report per company. If you have 2 accounts with the same bank, it is still £10 for the data they hold, not £10 per account.

 

Also have a read of the FAQ's and the forums under your banks name, to understand how the process works. When you are ready, post a thread under your banks name to keep us posted on your progress.

 

There are some links below to help you get around.

 

Ukaviator

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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