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TJL vs HSBC


TLangford
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  • 2 weeks later...

dont worry about not getting a response to either of your first letters , i think they are a little busy at the mo ;-)

 

they'll listen when the mcol goes in though :-D

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

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Unsure about what to claim, or confused about overdraft interest? Charges explanation

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could you please show us the exact wording that you refer to, cheers, if its the one about confidentiality then you can cross it out and return it

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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For future claimants info, my SSQO was Colin Langdale as per below...

 

Mr Colin Langdale

Senior Service Quality Officer

HSBC Bank Plc

Arlington Business Centre

Millshaw Park Lane

Leeds

LS11 0PP

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Sorry, I was at work when I wrote that and used the complete wrong word.

 

What I meant was the "...full and final settlement..." if I want to go ahead and claim the rest?

 

90% is not bad though! :D

 

yes cross out that line and initial it and accompany it with a letter stating that you accept this as an intial payment only and you will be pursuing the remainder as per your original timetable

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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