chardonnay vs bos help!

[chardonnay]

started the bank charges reclaiming last year. at the time they offerred my OH £117.50 partitial refund. Due to ill health and desperate need for the cash we accepted. i recently started reclaiming again as feeling better, however, bos credit card have came back saying as we took this refund it was a full and final settlement which they say my OH signed. i remember him having to sign something but we don't have a copy so can't be sure it said full and final.

 

the full amount we were trying to claim was £361.55 (inc int) minus the £117.50 already refunded =£244.05. this amount includes subsequent charges since the refund.

 

i intend to ask for a copy of the full and final settlement letter. if this is correct can we no longer claim back the rest?

 

any advice much appreciated.

[moneyhelp]

Yes, ask them for a copy of the settlement letter, don't tell them the reasons why.

[chardonnay]

thanks i will reply asking for a copy of the full and final settlement he signed.

 

what happens if it does say full and final settlement? can we not claim any more and what about charges that have occurred since letter signed?

 

many thanks for any replies

[Dusary]

Someone else may have the definitive answer - but my suspicion is that if OH DID sign an "I accept this as a final settlement" letter - then he accepted it on that basis.

[chardonnay]

thanks, anyone else any ideas?

[Dusary]

*bumped*