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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Groovycaz v Citicards Citi set aside next week


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Hi all

Citi applied for a set aside which is heard nexy week, the amount of my claim is about £600, they already repaid me £250 which is the difference between £25 charge and £12, of course they got their figures wrong,

I will attend the set aside hearing how and have already writted to the district judge with a draft order for full disclosure, Is there anything else I need to take with me anyone please...GC

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Welcome to the site.

send a pm to Gizmo.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi all

Got a statement from citicards this morning showing an outstanding balance of £15.03, dont know what citi are playing at ,they know that my ablance is nil, I sent them a Notice pursuant to s. 10 of The Data Protection Act 1998. after fraudulent transactions on the card (for which I obtained a crime number after involving the police) they refunded the amount spent resulting from the fraud and the £15 03 is interest from the fraud, how many more times do i have to write to these idiots, my balance was nil before this took place so should still be nil now:-x :-x

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Groovycaz

Claimant

 

and

 

CityFinancial Europe Plc

 

Defendant

 

1. The Defendant is a credit card company whose registered office is 87 Castle Street, Reading, RG1 7DX.

 

2.The Defendant admits that the Claimant had a credit card account ("the Agreement") with the Defendant at all material times during the relevent period and that the Claimant currently has an outstanding debit balance on his account of £618.25

 

3.The Defendant avers that the Agreement with the Claimant contains terms entitling the Defendant to levy default fees and avers that the Claimant was aware of and agreed to the same as before entering into the agreement.

 

4, The Defendant denies that the same are:

 

4.1 a disproportionate penalty and unenforceable or irrecoverable as penalty charges at common law and/or

 

4.2 invalid under the Unfair Contract Terms Act 1997 and/or

 

4.3 under the Unfair Terms in Consumer Contracts Regulations 1999; and/or

 

4.4 unreasonable under section 15 of the Supply Of Goods Act 1982

and puts the Claimant to proof of this by specific reference of the case law relied on and/or the exact citation of the relevant parts of the sections of laws and regulations relied upon.

 

5. The Defendant denies that it has unlawfully debited the Claimants account. The Defendant avers that the particulars of claim do not particularse the exact amount claimed nor the dates upon whih the amount claimed arose and puts the Claimant to strict proof of this.

 

6. The Defendant avers that between 2001 an 2006, the Claimant breached the Agreement on no fewer than 25 occasions, entitiling the Defendant to debit monies to the Claimant's account by way of default fees, as per the Terms and Conditions of the Agreement. however the Claimant has had a number of these fees reversed previously which the Claimant has givn no credit for in her claim.

 

7. The Claimant is claiming as a money claim a sum equivalent to that which she claims was unlawfully debited to this account over the term of the Agreement in late payment and overlimit fees. This claim is entirely based on the recent OFT statement on the alleged unfairness of such default fees. The OFT stated that the level at which default charges, though not the principle of default charging itself, was unfair in the context of the Unfair Terms in Consumer Contracts Regulations 1999. It also reported that the charges were, in its opinion, a penalty contrary to common law principles of damages for breach of contract.

 

8. The Defendant has agreed to abide by the OFT report and adopt a lower level of default fees which it has set at the new industry standard of £12. Over the lifetime of the Agreement the Claimant has set its default charges at £25.

 

9. The Defendant has made an ex gratia payment to the Claimant of £247 which is the difference between (i) the current default fee of £12 and(ii) the amount at which default fees claimed were charged to the Claimant. The sum of £247 has been refunded to the Claimant's account.

 

10. The Defendant avers that the Claimant's claim is not a money claim but a damages action and further avers that the Claimants interest calculation is not applicable to this action or, if it is applicable, that it is wrong and the Defendant puts the Claimant to proof that this interest is owed. Specifically, as the Defendant is a credit institution and not a deposit taker, it cannot set off default fees against money held on account. As such, it cannot be held liable for interest on a notionally paid debt rather an actial one. It is avered by the Defendant that it is only from the time of any such payments that interest could have accured on such payment as if it were a debt.

 

12. Save as otherwise admitted, the Claimant's Particulars of claim are denied and each and every allegation in the Particulars of claim is specifically denied.

 

Ive checked my figures and they are correct, wonder where paragraph 11 is, hope they not going to try and sneak it in the back door

 

Anyone know if this is the standard defence...GC

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8. The Defendant has agreed to abide by the OFT report and adopt a lower level of default fees which it has set at the new industry standard of £12. Over the lifetime of the Agreement the Claimant has set its default charges at £25.

 

 

that sounds like a cartel agreement to me.....

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Hiya Ice

Well the stupid city must have money to throw away, all the way from manchester to the north east for 15 mins, the way i look at it is that when thay do give me my money back "and they will" it will be boosted further with the added interest and what with the wasted costs order, it should come in handy in time for xmas, I can wait....;) GC

 

ps Ive been thinking about changing my POC when it comes to AQ time, I think its only £35 and you never know:D ...

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Hi ingleby

I sent the draft order for directions to the court before the set aside hearing, and the judge has taken them into account so it was well worth doing it, apparently citi often get judgement against them because they dont file defences etc, and then they apply for a set aside, im going for the wasted costs order aswell..GC

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ingleby sent you a PM

I wont be around after tomorrow afternoon off to GLASTONBURY for the weekend to get drunk and plough through the mud.. ha ha ..got me wellies ready and me plastic mac...GC

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Think that you submit a wasted costs order after your claim is complete and you've got your funds back.

 

Then you submit the wasted costs order when you have a full picture of what persuing this has cost.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Hi Enron,

well its now my time to get my money back, thanks for all your help when gizmo was on holiday, im in the process of puting together my court bundle, if anyone can help me with a copy of the Associates Ts & Cs as I threw mine out a long time ago, Ive got a copy of the revised Ts & Cs from Citi which I will add.. will keep you all updated GC

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Thanks Ice,

I cant wait to get one over on citi, theve dragged this out forever, ive also found a thread on the site tonight about Future Mortgages who are part of citigroup, I took out a £5000 second mortgage on my house in 01 and repaid it early but I know i was ripped off with the redemption figure, Im so glad im one of those hoarders who keep all statements so it will be round two next il keep you posted..GC..

 

ps your fight seems to have lasted forever but your time will come, best of luck;)

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Thanks Ice,

I cant wait to get one over on citi, theve dragged this out forever, ive also found a thread on the site tonight about Future Mortgages who are part of citigroup, I took out a £5000 second mortgage on my house in 01 and repaid it early but I know i was ripped off with the redemption figure, Im so glad im one of those hoarders who keep all statements so it will be round two next il keep you posted..GC..

 

ps your fight seems to have lasted forever but your time will come, best of luck;)

 

 

I had one of them from future as well!

I SAR'd them but have put it on the back burner - this one you ned to send a copy of the redemption to trading standards as it is covered by the CCA and they wil llet you know if it has been calculated correctly.

Consumer Health Forums - where you can discuss any health or relationship matters.

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