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    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
    • Please go back and read my message posted at 10:27 this morning @jk2054. I didn't say that I wasn't going to provide documents, only that I will upload them to an online repo that I am in control of, and that I would share links to these. You shall still be able to read and download them no different from if they were hosted here. And, the issue I have is not so much with hosting, but using an online pdf editor to create a multi-page pdf, again I have discussed this that same message.
    • Thanks ,DX, I'd forgpotton about that letter and can't remember sending a SB letter. I must have left it and they did not chase. Unclebulgia. Yes several periods of no contact. Think its time for the SB letter . 
    • well if your not going to upload documents because you are too scared of your data being stolen and someone rocking up to you we are going to struggle to help you peoples energy data breach has nothing to do with a hosting site...
    • Whilst trying to point score over Biden, Trump can't remember the name of his own doctor. Trump gets name of his doctor wrong as he challenges Biden to cognitive test | Donald Trump | The Guardian WWW.THEGUARDIAN.COM Gaffe came as 78-year-old Republican presidential candidate sought to bolster his support among Black and Latino voters in Michigan  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New to this and really need help please


Lacey123
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I have just been looking at other threads and some of them say about sending spreadsheets detailing (from templates somewhere on here) detailing everything. I was going to send the spreadsheet I calculated the interest on that I did on the MSE site but it didnt include all of the details so instead I have made up a table with all of the details on. I am ready to send it to the court tomorrow, will that be acceptable, or is that wrong? Thanks alot.

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I have just (12th June) received the Notice of Issue back from the court, I dont have to do anything with it, do I? From what I have been told previously I have to wait for the Notice of Acknowledgement now before doing anything else, am I right please?

Thanks again

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Hi, Have been doing a spot more reading of other threads and just come across this "the only hesitation i have is your breakdown of charges - does it include the names of the charges -as per your statements - i.e. total charges, recall s/o-d/d, card misuse, notified fees, etc.

if not - can you put those in there before you send it off " .

 

I am a bit worried because when I sent my charges off to the court yesterday, I did do a breakdown of the charges, but did not put the total charges in a seperate column from the notified fees/charges, I just lobbed them in together as the column was headed NOTIFIED FEES/CHARGES. Do you think that will be alright, if not what should I do?

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and the description should match the name of the charge (not just the word "charge" - that's what we are avoiding a whole list of "charges" "Total Charges" is a name "charges" is just a word) from your statements

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..I am just a little ahead of Lacey123 with my claim and have also not put the words 'Total charges' on the SOC which I have already sent to DG and the court!!! will the fact that I have not mentioned 'Total charges' put the claim in jepoardy.....what is the best way forward with this?!

regards

moving on...

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It may not be a problem but the court and dg sometimes argue that they don't have enough information regarding the charges so it's best to send them as much as possible. Just ammend the ones you have and put in the exrta detail and send them off to dg and the court.

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Thanks for the quick reply Freakyleaky, and apologies to Lacey for jumping on your thread, but it is all so relevant...just one more thing I have just re-checked all my statements and 'total charges' is all they refer to apart from 3 recall s/o -dd..as my p.c skils are limited can I add these to my soc, by hand..(neatly!)..

regards

moving on...( I will start my own thread..but thankyou for now).Good luck Lacey, I am watching your thread with interest.

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if you want to add charges on after you have actually filed your claim -

you must do it in one of the following ways -

either file again from the beginning for the charges not listed on your claim or

file an N244 and follow all the instructions - including sending it off to the court with a £35 amending fee (not reclaimable), getting it ok'd by the judge, they YOU re-serve dg with the amended schedule and you fill in a form to notify the court that you have done this.

 

to just add them on after you have filed your claim will throw you totals all out the window - dg won't pay them (unless they aren't even reading claims because they are so busy). so, hopefully no damage done - dg will just refuse to pay the ones you've added on. but really - don't do that!

 

when it comes to accepting an offer - make sure you send your own acceptance letter back and say in it that you agree not to claim again for the specific charges being paid for in this settlement. that should make you able to claim again - don't let them make you sign something that says you won't ever claim again.

 

so, if it's not too late - moving on - if you've filed your claim - don't add any charges on - go with what you've got for now. but do reword them to Total Charges - not just charges.

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What will I have to do now then, I have put all of the Total charges in with the notified fees/charges without labelling them as "Total charges" as I thought that they were all the same charges anyway. I did put all of the other charges seperately though.

 

The position I am in now, as I have already said earlier, is that yesterday, I received the notice of issue letter off the court.

 

Thanks

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i think we are at cross purposes here -

i'm saying to lacey - yes, go ahead and tidy up the names of the charges and send it to dg and the court.

 

i''m saying to movin on - you can't add new charges once you've filed.

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Hi Freakyleaky, I do not want to add any charges, I am just saying that I have not put the TOTAL CHARGES in a column of their own, I have put them in with NOTIFIED FEES/CHARGES without pointing out that they are in fact TOTAL CHARGES.

 

Hope thats clear.

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thats ok.you list the carges in the left hand column in date order from the top to the bottom. If a charge says notified fees then put that next to it. if itsays total charges for the next one then put that next. Hope you understand me!

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