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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi Everyone

I asked a question about the chat room regarding when it would be up and running again. Well I received an E-mail today from another consumer issues site similar to this one, asking me to join their chat room. I will not paste the link.

 

Sounds to me like Ambulance Chasing, hence the header for this thread.

 

I am a CAGGER through and through!!

 

But a lot of people will leave here for pastures new, so could someone please assure us/ inform us whats happening? Is the chat room dead for ever :?

 

giz

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Hi, yes we are aware of this site and their PMs to users asking them to join.

 

It's a very inefficient way of drumming up business. I'm suprised they haven't just blanket spammed the forum to be honest, they seemed quite happy to fill it with rubbish when they were members here!

 

There are new laws being pushed through as we speak to stop ambulance chasers.

 

However, if you would forward the PM to me at dave@consumeractiongroup.co.uk it would be appreciated.

 

Thanks,

 

Dave.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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hello,

 

so if this site is like pcf and cag, how can it be what you discribe as ambulance chasers.

i have looked at the site and it looks like a self help one just like this and pc.

 

am i wrong in thinking this.

 

i look forward to your reply

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I have no idea - I haven't seen the site. From what I'm told they are affiliated with a firm of solicitors who (presumably) will take a % of the 'winnings', but you would have to verify this yourself.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Ha - I should think you might want to use as many sites as possible - I know I would.

 

PS. Incidently, I have stated nothing. It would be inappropriate for me to comment on another website, I am merely repeating what I was told.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Ok for what its worth I was the person who sent the pm.

 

Gizitback you asked about the chat room and when it will be reinstated, out of the goodness of my heart I sent you a pm, telling you about a new site that has a chat room that is fully operational. I did this as you seemed genuinely concerned about having a 'chat room'.

This was NOT Ambulance Chasing, Advertising, Spamming or whatever else you would like to call it. I sent you the pm as a gesture of goodwill and now feel that I have been slapped in the face.

 

I apologise to all concerned if I have upset anyone !

 

darling

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I'm sure you haven't upset anyone, but I'm also sure that you are aware of many copycat sites that could be called 'ambulance chasers'. I even had a cold call from one myself the other day on my mobile.

 

I'm sure you can understand people's concerns when it comes to ambulance chasing websites poaching for business here, at a completely free site - and, let's be fair, the one that started it all.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Hi

I would be interested to know when the chat room will up and running again.

Was there a result into the investigating the person responsible for giving information out with regards to private information?

Hope it is back running soon.

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As above, once the people that came to cause trouble deliberately have actually stood by their promise to leave, the bear garden and chat room will be up again, otherwise they will turn it into a slanging match once again and we wasted far too much time on it last time.

 

Also, it has since come to my attention that the site in question IS a profit making site, and therefore they are effectively touting for business here, which is a breach of the site rules.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Please

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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