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sleepyethan1
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I am helping my step mum to reclaim her bank charges but just a little confused with her statements. On her statements there are O/Draft interest, Account charges and O/draft usage fee's. Can she claim back the O/draft usage fee's and interest or are they terms of the account like her bank are saying??

Any help much appreciated

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Hi

She can claim back o/d usage fees.

She can't claim back Account Charges.

She might be able to claim back some of the o/d interest, you would have to use one of the "Advanced" spreadsheets to work out which parts, it is quite complicated to work out and often not worth claiming:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

Good luck, let us know how you get on.

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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