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    • Rhys, don't go into panic, please. These people are just scam, they write dozens and dozens of emails per day, just waiting for someone that goes into panic and join their 'friendly solution'; it's like the the email from the prince of Nigeria asking you for some money, same thing. They are nothing, ignore them, they have no power. I know you can be scared but believe me, you can sleep peacefully.
    • i wouldn't of bothered to ever reply myself. simply invites pointless letter tennis. dx  
    • Maybe post a draft up here for the team to take a quick looksee before you send it?
    • Perfect thank you. I will try that next then. Thanks for the advice
    • Hello all, following this thread I opened about one year ago: I waited a year before posting again about this, because sometimes you can find similar discussions but with no follow up, and when someone receives such email may go into panic and wants to read something comforting. Well, my last email to that 'kind person' was dated may 2023 and it said that the ip address was not belonging to my company, nor to any person working in my company, and that I didn't know how they could link geographical coordinates to my company. My last sentence was that they could request to the internet provider releasing that ip address name and surname of the owner, and that they would find that it didn't belong to my company (and btw...this was the truth). I also added that I had to report him to local authorities if he continued to write to me or to any of my colleague. STOP. He still replied that geographical coordinates are provided by wifi triangulation. Pathetic...this email had no reply from me. From then, no new email from these people. So advices are still valid, ignore totally.  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello


crufts
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Thanks

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Well, I ummed and arrhed and thought and thought about it - and I have decided that I can't NOT do it. I have to take on Nationwide. The snotty girl on phone told me a month or so ago when I challenged them about recent bank charges which I thought were unjustified that if I abused my account then I had to pay! This from the company which charged me £28 a month for months 4 years ago because I moved area, my pay date changed and a change of date for an automatic payment got missed - I moved all the rest. It was from my flexaccount to a savings account with the same company and they didn't even bother writing to me about it! - just let it go on until I noticed. That's a £28 monthly charge for a payment from one account to another! How ridiculous. Some saving incentive. So its the principle of the thing isn't it?

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Hello and Welcome, Crufts.

 

Have a look in the Nationwide Forum, read a few threads then start one yourself. There's always someone willing to help you out. Read all the F.A.Q.s and Step-by-Step Instructions.

 

Best wishes with your claim.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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crufts,

welcome to the CAGsite

 

You've definately taken the first step into claiming back what's rightfully yours.

 

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the Templates Library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

 

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

 

Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.

 

All the best in your claim.

 

 

Useful links to help with your claim

 

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

 

Letter Templates

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

 

Interest Spreadsheet

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Court N1 form

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

Mcol Particulars of Claim

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

 

  • Haha 1

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Posted thanks on your reputation. Hope I did it correctly. I now have two threads on here as I opened one before this one was moved. Can I combine them or should I just ignore one and carry on using the other?

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