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zippyd vs rbos


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Letter dated 17-may-2007, la de da. Basically I have sent off a letter explaining what I want back and how much, Sandy Watt has replied saying it will take them about 6-7 weeks to sort it out. Am I right in thinknig I need to send my third letter explaining they have another 7 days to sort it out when their 14 day deadline is up? Sorry to sound dumb but I really do need help otherwise it could go very wrong for me. I'm claiming just over 3K in total.

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Well if you'd read the step-by-step and FAQ....

 

Here it is in a nutshell.

 

Prelim - when you first ask for it back gives 14 days to respond FAVOURABLY

 

LBA - when you tell them they havent responded favourably and they have ANOTHER 14 days to consider.

 

MCOL or N1 - Issued on day 28

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Thank you I have been reading FAQ and have found it very helpful, sorry to sound like a dweeb but I needed a helping hand as my bottle is wobbling! I'm sure you guys will get me there. Thanx again!!

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