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    • “Not realising it was a no parking zone” doesn’t help you if the timing is correct, as (at least, on Google Maps / View) there is clear signage ('7am to midnight', parked at 15:22) What might be worth pursuing is the "ticket handed to driver" aspect : do you have any view on why they would be  stating that?
    • it's 85k of turnover (well, now £90k). However, you're digging yourself into another hole here. That ship has probably long since sailed. Is it worth pursuing this? You're not going to get anything back from it either way.
    • Hi,   A few pointers from yesterday to take note of evris cpr 27.9 failed again so we should really make issue of this also their WX fail to comply with CPR so again we should take issue with their statement of truth  you cant get tort if you get damages under subsection 7 of CRA because its double recovery  - not sure what we think of this? however its the first time i saw the judges make reference to your non automatic rights from s49 which s54 and 57 assist with. We should start stating this specifically for claims as I think its much better than just 49 and 57 as we need to make it clear where our non automatic rights come from as 54 automatic frankly dont help  I have sent the claim form and defences to the admin email because I can’t upload them for some reason as it wont let me but thought this may help as its the first time we’ve taken tort to trial. although i think the DDJ was honestly struggling to understand some parts of the law because he was asking me about them and how he should interpret them, especially for the automatic. Will apply for transcript if you want it?
    • I decided on confrontation - which I hate.  Omg the arrogance of the driver.  They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership.  I couldn't believe they could be so objectionable.   They advised they couldn't take public transport to work as they lived too far away.  They couldn't rent a local garage as none were available. I simply said that's their issue not mine. It was infuriating that this person had such misplaced entitlement.  However I decided to humour them and show them the title deeds.   They couldn't respond.  Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!    They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !! They seemed to back down and agree to now park elsewhere.  I hope so. 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Goldfish credit card - DPA Sent today


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Could you let me have the address you used please? This is one of our old accounts that I need to start dealing with .

 

Thanks :) Will be keeping an eye on how you get on.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi Citybloke-

Good Luck and don't forget to keep us all updated:)

 

Hi Dolly-

The Goldfish card is a brand name for Morgan Stanley-

Their registered address is-

Morgan Stanley Bank International Ltd

25 Cabot Square

London E14 4QA

 

Good Luck to You:)

 

When the going gets tough, the tough get going!

 

Angry cat

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Much appreciated, angry cat, thanks:)

 

Another one to go at now .... waiting for the post has never been so much fun!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Send it to Glasgow and address it to - Marie Dixon - she is the DPA contact i had so address a letter to her as well as the main address in Glasgow her telephone number is 0141 204 9007, she only works after 5pm, shes also happens to be really helpful and bear in mind the nicer you are to her the quicker you'll get what you want. Id send the letter then call after 3 days?

 

Dont forget to put a cheque for 10 pounds in. Good luck!

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  • 3 weeks later...

Hi Guy's

 

Don't forget !

If you live in England or Wales then you will not be able to issue your County Court Claim against an address in Scotland-

You will have to use the Morgan Stanley London address.

 

Kind regards & Good Luck with your Data Protection Act requests

 

Angry cat

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  • 2 weeks later...

Hi Angry Cat

 

Thanks for the advice on using the London address if living in England!

 

Still not received anything from Goldfish regarding the DPA....they were quick to cash the £10 cheque and their 40 days is up on Monday 17th July.....so they only have tomorrow or Monday's post and then I will write to the Information Commisioner.

 

Will update when I have more news.

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The London address is mor efor where you file a claim. For the DPA it is best sent to Glasgow as Marie Dixon deals with the dpa requests. From what shwe said to me she is deliverately leaving every request until the eleventh hour. Although in some cases it does go over.

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Hi Guys,

 

I used Marie Dixon, she was very helpful, a little late with sending my statements but I just phoned and they were here within 2 days.

 

I am now ready to send my prelim off, does anyone know the best name and address to send it to.

 

Thanks Juicy

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  • 2 weeks later...

I got a phone call a couple days ago from Marie Dixon asking me to call her regarding my letter of 17th July!!

 

I havent called yet am going to do it tonight, has anyone else had a call, just wondered what she might say!!

 

Thanks Juicy

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I've just started in trying to claim back my money from Goldfish and notice that you've mentioned a cheque for £10. Please can you let me know what this is for?

 

Many thanks in advance and good luck with your claim :D

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Hi,

 

The cheque for 10.00 is for all your statements to be sent to you. They charge you for doing this.

 

When you send off your DPA letter put in a cheque for 10.00. (NOT CASH)

 

Let me know if you need any more advice,

 

Juicy

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Hi Juicy,

 

Thanks for that :D However, I have retained copies of all my statements which is how I have calculated my late fees. So does this mean I can send the first letter off (http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html) with a spreadsheet detailing the dates concerned and the interest? Do I need to enclose copies of the statements too?

 

Many thanks for your help.

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Hi Stephen,

 

Send your 1st letter (the Prelim) to:

Mr Colin McMahon,

Goldfish,

PO Box 25201,

Glasgow,

G2 8YG

 

Thats where I sent mine and it has been acknowledged!! I think they all get passed to Marie Dixon

 

Good Luck

 

Juicy

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  • 4 months later...

Hi city bloke, how did you get on with godfish concerning your statements??? I received just one and they have until 12th December. Please see my post millymollymoo v godfish. Any help would be appreciated.:)

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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