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Lloyds non-compliance


cinnamonbrow
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I am trying to help my son-in-law get his charges back and it is all very daunting. With Halifax I have got as far as putting a claim into court but Lloyds are proving a bigger problem.

 

They did not respond to my SAR for charges information and so I sent a letter giving them 7 days to comply before I take them to court. Trouble is, that time has gone past and I don't know how to take them to court for information. I tried to go through the moneyclaimonline but as it is just information I am requesting, how much is the fee for that? It seems terrible that you have to pay the court just to get a copy of charges (no doubt this is where they hope people will drop out).

 

Any help anyone can give - in the simplest and easiest forms possible please! - will be much appreciated.

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