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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ja-de Vs Halifax **WON**


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Thank you everyone, this site is just sooooooo friendly, it's unreal;)

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13/07/07 **WON** Halifax

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Hi jade get better soon,i want to know what the 'CORRECT'means too:???:

 

 

:) Go back to post 161 - it's been edited! :)

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Correct!

 

 

I said that by way of reply to posts 161 in your thread!

 

Don't know how it landed where it did! I bet it was your laptop to blame.

 

oooh cheeeeeky, my laptop is fine, it's my internet connection that's doing my head in, & everyone elses:rolleyes:. Has anyone got any ideas on how to "correct" my problem, I've already updated the firmware,but it only seems to happen on this website, lol:?

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If you approve of my Post, please tip my scales.

13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Hi jade get better soon,i want to know what the 'CORRECT'means too:???:

;) I've corrected it! ;)

  • Haha 1

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Cheers Dusary, we got it right in the end. hehehe

 

 

 

clever6613.gif

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Just an update to say that I haven't heard anything yet. Maybe Monday!

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Thankoooo miz, how you doing with your's, have you heard anything yet

signquestion3xd.gif

 

110103_sorry_prv1.gifmiz just read your thread, well done, both you & money with the same date. I'll let you know when I get mine

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Thanks buffy, it's great that we're all nearly there, just can't stand the waiting, lol.

Have you picked any names yet?

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no we really haven't a clue i love Odette but all the family including my husband hate it so we are going to write down a few then wait to see how we feel when she is born

Buffy x

i have just pm you

Buffy x

 

Buffy v Halifax WON all charges refunded

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Odette, a nice name, & unusual, but like you say probably be best to wait & see what you think will suit her. But I'm sure whatever name she will be a beautiful baby.

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Hi tilly, hope you had a lovely holiday, (did you managed the rock for us all?) & recharged your batteries.

Not heard anything yet from the courts, but I keep watching the post for my papers, I hate all this waiting, poor overflow's at the same point as me, we're both sooooooo hoping to hear something soon.

I'm made up for buffy, it's definitely come at the best time for her, with her having another little one about to introduce herself.

Glad your back, it's been a bit too quiet while you've been away.

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thanks ja-de yea batteries well and truly charged had a fantastic time best ever nice deep tan i agree with you the waiting is a pain but its worth it as i found out great news about buffy god i got a lot of catching up to do:D

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I got my papers back from the courts, but because I didn't put that I'm a miss or mrs, & I didn't put Leeds County Court in the box thblushing.gif. Would I be best if I claimed online now, instead of sending it back by postsignquestion3xd.gif

 

SSL please help!!

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It is up to you, was there a letter in with it?

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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yes, it say's

"Re MS blah blah v HALIFAX PLC

Case No.: NEW ISSUE

your papers returned for the reason(s) indicated below:-

The Court i.e. Leeds County, in which you want the claim issuing has not been stated in the box provided on the claim form.

The title i.e. Mrs, MS(hate that) , of all parties to the proceedings must be given on the claim form.

blah de blah de blah"

It then goes on to tell me that I can either send it back or do it online.

 

The top form has been stamped 13 June 2007

 

So I'm stuck, I just can't think what to do, I've just enrolled online, but you can't put much on your PoC

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I cant remember without reading back, are you exempt. If so you have to do N1,

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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jA-DE

come on girl chin up. Its not the end of the world, we all make mistakes .

Just fix the prob then with head held high submit it to the Court again.

Just goes to show that , yea, ok, with all the stress and the worry that sometimes we c**k-up . So what ,think of that lovely lolly coming closer ,ever closer. youve waited this long , it will be worth it.

 

BTW isnt dolphins news just GREAT.

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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come on now give us a smile

 

:)

There thats better

x

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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You might still make todays post if your quick

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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I sent a cheque for £30, so that's all in hand.

Thanks overflow, you're right, of course. I know we do c***k up at times, but you just kick yourself when you are so close, & then bang, you've been knocked back again. It's so sickening. I know it's not for much money, but when you're on benefits it's a lot to you!! God, here we go again.shrug.gif

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Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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Yes, it's really great news about Dolphin, I'm really glad that people are getting their money back, I have no sympathy for the banks at all.

  • Haha 1

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