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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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joe1969 V A&L


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It's just another one of their 'Standard' delaying tactics. Just carry on with your claim as we all are, hopefully, we will all get there in the end, be much nicer if they just paid up straightaway instead of putting us through this emotional wringer of theirs. :roll:

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It's just another one of their 'Standard' delaying tactics. Just carry on with your claim as we all are, hopefully, we will all get there in the end, be much nicer if they just paid up straightaway instead of putting us through this emotional wringer of theirs. :roll:

 

I suppose they think it's worth it to have "the few" give up due to all the stress and work involved:rolleyes:

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Was your defense same as mine Jess68 v A+L as in my they state the charges are a service not a penalty, so im a bit concerned as it seems to differ slightly

***************************************

Feels like a lost little girl x

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Hi Jess68,

 

yes point 8 of their defence states,

 

It is denied that the charges, or any one of them, are punitive in nature and/or a penalty. The charges were incurred as part of the banking services provided by the Defendant and calculated in accordance with the Defendant's terms and conditions agreed to by the claimant.

 

 

So it seems a standard defence.

Joe

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Hi,

On Friday i received an Allocation Questionnaire from Wigan County Court and was just wondering do i just print out post 2 of the new strategy for allocation questionnaires as my draft order for directions plus post 3 as other information (Section H).

Also can i add a reply to the defence as they have quoted section 32 of the limitations act but none of my charges are older than 6 years , the first being from December 2001.

 

Thanks

 

Joe

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this is a standard fob off letter - that A&L send

 

Start your own thread under A&L - read the FAQ and the step by step instructions - and as many threads as you can.

 

It takes a while to find your way around -but you will get the hang of it:)

 

 

Jansus

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Hi ,

 

Just a quick update , took my allocation questionnaire plus draft order for directions to court today , and received a copy in the post of Wragges AQ which states they dont intend to call any witnesses.

 

Joe

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Hi Jess,

Yes they have asked for a 1 month stay , hopefully the judge will reject this.

 

Hi Blue have they given a name for the witness. Also have they called for any expert evidence or asked for any directions.

 

Joe

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