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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moneyhelp Vs Halifax Bank ***WON***


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Sent my first letter to Halifax yesterday, sent it recorded delivery and included £10 cheque.

I'm also thinking of claiming from Halifax visa. Do I use the same letter as I used for bank account for visa?

I am currently in financial difficulty and the CAB has offered my visa £1 a month, will my claim affect this?

 

Any help gratefully received :)

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Glad to see you made it here.

 

You can ask for all accounts from 1 bank with the 1 SAR.

 

I dont think it will have any effect on your payment situation, but i will double check for you.

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I have already sent my first letter, I don't mind sending another cheque/letter if it doesn't affect my present situation.

 

If you can find out for me that would be a great help.

 

Thank you.

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From what i have seen so far it shouldnt make any difference, but im sure if some one with experiance in this knows any different im sure they will tell you.

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HOW TO...DUMMIES GUIDE TO CAG...Read here

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All falling in to place for you now.

 

Any other worries just shout.

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I have just had a call on my mobile from an Indian guy wanting to know what bank I am reclaiming charges from. I refused to discuss this with him, I asked him where he got my number and he said 02, now how does 02 know that I am claiming my bank charges?

This guy offered to help me get my charges back, I told thanks but no thanks as I am NOT prepared to give my details out to strangers.

 

Has anyone else had this call? I'm confused to where they got my number from :confused:

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Best wishes with your claims Moneyhelp, that phone call from the Indian guy was a weird one !! I get the same guy phoning me every night, telling me I've won a mobile phone ?

 

Regards.

 

Scott.

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Help keep it up and active, helping people like you.

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Received letter from Halifax credit card this morning dated 15th May 2007.

 

With reference to your recent claim, blah blah blah. You will receive a response within a maximum of 4 weeks. They were also kind enough to enclose a leaflet Personal Customer Complaints.

 

Do I wait the 4 weeks as they suggested?

 

I am a complete novice at this and would be grateful for any help/advice anyone can offer.

 

Getting scared now :(

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If you want to claim the interest ebited you must be able to prove that these are in connection with the charges, it can get very complicated, so most people dont bother.

 

As for the letter telling you to wait 4 weeks......No.

You keep to your own time scales. Remember you are in charge here. You are taking them to court. They must work around you. (good feeling isnt it!!)

 

So send your prelim, wait 14 days then then send your lba, wait 14 days then file at court.

 

You will probably recieve a fob off letter soon, saying they are right and you are wrong, but dont worry, just ignore that aswell.

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Yes that does sound complicated, I'll leave that lol.

 

Thanks for the advice Sea Side Lady.

 

I still have a while for them to send my statements, I just want to get on with it I hate this waiting.

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Recieved all bank statements today from 2 current accounts. Poor postman :D

 

Been through them all and going to add them to my spreadsheet and get it posted recorded delivery tomorrow.

 

Here we go then, getting scared already :roll:

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Sent Prelim letter today recorded delivery.

 

I'll allow the 14 days then send next letter on 31st May 2007.

 

Only claiming on one account as I only had £10 charges on second account.

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Received the mass mailed fob off letter from a Tolga Cakir (Reviews Manager at Customer Relations)...

Thank you for your recent complaint. I'm sorry you are unhappy... blah blah blah...2 pages of nonsense. Funny that they don't even use blue logo paper and it's a photocopy not even signed. Lovely leaflet inclosed on personal customer complains too. Thanks Halifax!

 

Can I now send my LBA?

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I don't know if to add this and if I do how I go about it... any advice peeps?

 

Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department.

 

I'm getting worried now after seeing poor Canksters post today :(

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