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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shoe Em v Abbey **WON**


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LOL well guidoT, wish i had the link, think ill save that for the next time lol

 

You will need to check that all is relevant to Shabbey as mine was HSBC

and you need the law case stuff & utccr stuff and everything. Guidot has all that sorted

 

OK back to work for me

 

CM

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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That's fantastic, thanks guys. I'm just logging all my dates now from my letters.

 

Shall see how I get on & may return later for help!

 

This is very kind.

[sIGPIC][/sIGPIC]Emily x

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When you speak of charges (highlighted in blue) being "between x & x" do you mean individual charges as in between £15 & £35 each or as in the min & max I was charged on one day as in £15 & £302 (yes really)?

 

If it is the former should I write "each"?

[sIGPIC][/sIGPIC]Emily x

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When you speak of charges (highlighted in blue) being "between x & x" do you mean individual charges as in between £15 & £35 each or as in the min & max I was charged on one day as in £15 & £302 (yes really)?

 

If it is the former should I write "each"?

 

THe lowest & highest charge as individually charged.

The £302 will be a collection of charges over a given period ( I hope or thats like 9 charges in one day WOW).

 

Best way to look at this is not that the banks took unlawfull charges, but put them into a savings account for you, that way you stay calm and dont get angry LOL and they give you 8% interest as well ;)

 

Celicaman

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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Nope, right first time that was in one day...was in excess of £500 but they kindly reversed some as it was their fault (not their words obviously) our card was cloned & all our money was STOLEN!!!

 

Such kind folk.

 

I have another question I'm afraid, was just going over the witness statement & it refers to going over overdraft but not failed DDs. So many of our charges are for paid DDs (insufficient funds) or failed DDs...do I need to pop in a line about this??

[sIGPIC][/sIGPIC]Emily x

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I'm compiling my statement of evidence now, but I can't find a good link for the Australian info & I'm not 100% I need it based on all the conflicting advice I'm reading

[sIGPIC][/sIGPIC]Emily x

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Nope, right first time that was in one day...was in excess of £500 but they kindly reversed some as it was their fault (not their words obviously) our card was cloned & all our money was STOLEN!!!

 

Such kind folk.

 

I have another question I'm afraid, was just going over the witness statement & it refers to going over overdraft but not failed DDs. So many of our charges are for paid DDs (insufficient funds) or failed DDs...do I need to pop in a line about this??

 

Im sure the existing text covers it all. Charges are charges

 

CM

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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Thank you Celicaman!

 

Do you happen to know if I need entire Australian report or if the media summary that some of the links are taking me to is suffiecient?

[sIGPIC][/sIGPIC]Emily x

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LOL, its easily done when you are trying to get it all in quick, dont want to upset their honours now do we ;)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Guido I read #24 a few hours ago when you kindly sent it to me but some of the links to bundle info are causing me problems. I am almost finished but it does need to be done tonight; for other life reasons as well as court deadline I only have today & tomorrow to do this & tomorrow is for photocopying & posting.

[sIGPIC][/sIGPIC]Emily x

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Okay looks like I'm nearly done. If anyone can tell me whether I am allowed to staple sections together ie. Witness Statement/Statement of Evidence, or even paperclip I would be most grateful.

[sIGPIC][/sIGPIC]Emily x

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as guidot advised, take time out now, no point rushing it. use the weekend to get it right and take it personally to the court on monday.

The bank wont file, so dont worry

 

CM

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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I didn't really get answers to all my questions, but hopefully I have pulled it together now. Finished at 2am & now about to go to the post office & then to the court.

 

The full length version of the Australian material wouldn't print clearly enough so I went with the media summary. I have a witness statement, statement of evidence,the basic bundle material, the BBC report, the radio interview, all my correspondence & the relevent bank statements. Hopefully this will satisfy the judge.

 

Our timing is appalling since apparently there is a postal strike tonight, but as long as the court have their copy before the due date & Abbey's is winging its way to them I'll be a happy bunny. All in all this has been a learning experience; never dealt with a forum before & the politics & navigation take a little getting used to but luckily there are a few kind souls who will make allowances:)

 

Good luck to everyone with their journey, whether you are at the first request stage or stumbling to the end like me. May we all be celebrating soon:p

[sIGPIC][/sIGPIC]Emily x

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Hopefully it never sees a judge & You get your money soon

 

CM

Templates Library

 

GE Capital Won

Capital 0ne Won

Northern rock Claim stayed working on negotiation

HSBC personal claim 1 ''WON''.

£1800 plus full stat interest plus costs.

Claim started 14/02/07 offer 3/07/07

 

Next:Coming soon to a thread near you! :)

HSBC personal Part 2 'return of the Celicaman'

HSBC business 1 ' my empire strikes back' N1 claim POC in progress after usual offensive offer from bank

HSBC business 2 'attack of the Celicaman'

HSBC business claim 3 'bank account menace'

HSBC business 4 'Revenge of the CAG Member' the final insult ....................... 'Maybe'

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Well let us hope so:)

 

Finally found a happy-making thread (Reva vs Abbey) so have subscibed to look at it when things get stressful over the next few weeks.

 

Only just found out that latest advice is to include T&Cs with bundle, but as we are Abbey I'm not going to worry too much, just take one with us if & when it comes down to it. This case is actually my fiancee's but he is disabled & frankly doesn't need this stress on top of everything else so I dash on here when I can to try to make sure we're doing everything right & then we have 'revision sessions' where I fill him in on the important bits.

 

Looking foward to it all being over & done with. Hope your current cases are progressing well. Em.

[sIGPIC][/sIGPIC]Emily x

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Hey Beetlejuice,

 

Thanks for reading. Just popped over to see if I can find a template E-mail that I saw for Inga Kirkman...little reminder to send on friday when we only have seven days left until court:)

[sIGPIC][/sIGPIC]Emily x

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  • 2 weeks later...

True to form the Abbsters have settled, payment cleared in the account yesterday. I'm just preparing the wasted costs paperwork now (reprinting to be accurate as the settled cases list went wonky yesterday!). Contacted the court to let them know about settlement by phone, now that it has officially cleared I can do the formal bit.

 

Going to hunt for a clearer list now. Hope everyone's cases are progressing well. Emily x

[sIGPIC][/sIGPIC]Emily x

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As I said I have prepared the neccessary paperwork already thanks. I had only popped on to find a printable list of settled cases as the one I used made my printer spit out dozens of blank pages (with header & footer but no numbers!).

 

It has been very trying these last few weeks & I'm glad to see the back of this case. I am going to have a read of threads about Argos Card as we've just finished paying ours off & I suspect that the dozens of charges might be returnable...let us hope they have a few more social niceties than Abbey:rolleyes:

 

Being on here has been rewarding & frustrating in equal measures; hopefully now that I'm a little more used to the place it won't be so tricky to decipher:)

[sIGPIC][/sIGPIC]Emily x

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