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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Joanne Vs Halifax***WON***


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Was the letter from halifax?

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Without knowing what was in the letter, its hard to know exactly what what it says, but yes it sounds like the standard.

 

The standard basicaly says, they have looked into it and the charges were fair so go away.

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Just keep checking your account, Halifax don't seem to have a "standard" way of dealing with this other than their "standard" letters. Don't let them get you, you are so close to winning. Good luck, look forward to reading your WON thread:D

Suze ;)

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This is normal, just sit back and wait...:D

You can have a read through of this,

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13)

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My claim was served on 16th May, so Halifax have until 2morrow 2 defend my claim. As of yet I have heard nothing, so on Thursday I am going for judgement by default. Has anyone else done this? How long does it take? what happens if they defend? HELP.

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Most people send the letter, which is in the link i gave you.

 

It gives them 7 days to pay your money.

 

Here is the link again..

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13)

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HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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GREAT NEWS - CONGRATULATIONS

Hopefully they will do the same to me, they have 3 days left to acknowledge claim - counting down.

 

Again well done, it's worth sticking to your guns!!!

 

 

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CONGRATULATIONS...!!!!!

 

Keep checking your account, it will now just turn up, if it hasnt already!

 

Well done. Dont forget to take the survey. Donation? ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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congratulations, i filed my n1 on 23rd may, acknowledged 1st junem rang legal dep last week they said offer of settlement should be with me this week, nothing as yet, when did you file claim? did they send you a letter of settlement or just put the money into your account? well done again lorraine x

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my claim was acknowledged on 21st May had until 2morrow to defend. Had letter 2day saying they were paying full amount and got back home just and it had been credited to account. try not to worry lorraine i was but am glad i saw it through till the end.

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