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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nervous Daya


Daya
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Basically, I sent off my LBA on the 5th March.

 

I haven't had a reply.

 

I filed my moneyclaim application last week, and have had a letter from them with the usual claim issued information, but still no response from Lloyds.

 

I have to admit...

 

I didn't send the letter recorded delivery, I'm a student midwife working awkward hours and didn't have time to get to a post office. (also live in the middle of nowhere so nearest one is a good few miles away).

 

Have I mucked everything up?

19/02/07 - Joined CAG

19/02/07 - Pre-lim letter sent to Lloyds TSB

05/03/07 - LBA sent

20/03/07 - no reply from Lloyds, so claim issued via Moneyclaim

16/04/07 - Court date given - August 1st

18/05/07 - Court bundle sent

19/05/07 - Letter received from Sechiari, Clark and Mitchell stating that they are going to pay in full. £3298.91. I think I've won. Sadly, no kitten though.

 

 

Give me back my money. And a puppy. I want a puppy. For the inconvenience. Wait, hold the puppy. Give me a kitten. And make sure its fluffy. :D

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Phew. That's a weight off my mind, although I am now worried that they are going to claim in their defence that they never received the letter. Oh well, I have copies, its their word against mine.

 

As usual!

 

Thank you for the speedy reply.

19/02/07 - Joined CAG

19/02/07 - Pre-lim letter sent to Lloyds TSB

05/03/07 - LBA sent

20/03/07 - no reply from Lloyds, so claim issued via Moneyclaim

16/04/07 - Court date given - August 1st

18/05/07 - Court bundle sent

19/05/07 - Letter received from Sechiari, Clark and Mitchell stating that they are going to pay in full. £3298.91. I think I've won. Sadly, no kitten though.

 

 

Give me back my money. And a puppy. I want a puppy. For the inconvenience. Wait, hold the puppy. Give me a kitten. And make sure its fluffy. :D

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I didn't know that. Excellent!

 

Although I know that everything will go well, part of me, probably like everyone else taking this action, thinks that my case will be the one that goes wrong! Am trying to be an optimist as much as possible and follow instructions to the letter!

19/02/07 - Joined CAG

19/02/07 - Pre-lim letter sent to Lloyds TSB

05/03/07 - LBA sent

20/03/07 - no reply from Lloyds, so claim issued via Moneyclaim

16/04/07 - Court date given - August 1st

18/05/07 - Court bundle sent

19/05/07 - Letter received from Sechiari, Clark and Mitchell stating that they are going to pay in full. £3298.91. I think I've won. Sadly, no kitten though.

 

 

Give me back my money. And a puppy. I want a puppy. For the inconvenience. Wait, hold the puppy. Give me a kitten. And make sure its fluffy. :D

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Thank you to both of you for making me laugh!

 

sadly, I'm too young and grew up abroad so I don't remember the days of Marathons, but am still fuming from the Opal Fruit/Star Burst scandal!

 

Am conserving my energy for the AQ!

19/02/07 - Joined CAG

19/02/07 - Pre-lim letter sent to Lloyds TSB

05/03/07 - LBA sent

20/03/07 - no reply from Lloyds, so claim issued via Moneyclaim

16/04/07 - Court date given - August 1st

18/05/07 - Court bundle sent

19/05/07 - Letter received from Sechiari, Clark and Mitchell stating that they are going to pay in full. £3298.91. I think I've won. Sadly, no kitten though.

 

 

Give me back my money. And a puppy. I want a puppy. For the inconvenience. Wait, hold the puppy. Give me a kitten. And make sure its fluffy. :D

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DUCK!

 

Sorry, thought I saw a flying pig above your head! :D

 

An ethical bank would be lovely. One who cared about its customers and assisted them when they were in trouble (which would inspire loyalty and respect once the monetary issues were sorted), rather than plunging them further and further into debt...

 

Eeek... I think that flying pig just scraped my head! :D

19/02/07 - Joined CAG

19/02/07 - Pre-lim letter sent to Lloyds TSB

05/03/07 - LBA sent

20/03/07 - no reply from Lloyds, so claim issued via Moneyclaim

16/04/07 - Court date given - August 1st

18/05/07 - Court bundle sent

19/05/07 - Letter received from Sechiari, Clark and Mitchell stating that they are going to pay in full. £3298.91. I think I've won. Sadly, no kitten though.

 

 

Give me back my money. And a puppy. I want a puppy. For the inconvenience. Wait, hold the puppy. Give me a kitten. And make sure its fluffy. :D

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