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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sea-sidelady V Halifax (for nephew) ***WON***


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I sent the SAR 42 days ago, and thee statements finally came today.

 

I think my nephew was a bit dissapointed that his total only came to £716. He was expecting at least £1.5k.

 

But i think he is just pleased to get something. So tonight i will be doing the spread sheets and sending the prelim tomrrow.

Im hoping on this one that he gets an offer in the next couple of weeks, so we can phone and get the full amount. :-D

 

So far i have to say haliprats are the easiest to do. :p

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Thanx jowalshy,

 

I posted the prelim yesterday, so 14 days countdown begins.

 

I think i have bitten off more than i can chew......

 

My neice has a friend who was going through an agency was paying 30% plus vat plus costs...!!! :eek:

 

So i said "bring it round i will do it"

 

There are 6 claims.....:eek: :eek:

I thought it was just the 1.

I cant go back on my word now. But im totally swamped.

 

Oh well who needs sleep anyway.....!

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Just aswell there is alot of time in between each stage for you to get your head around it all. At the mo I have one at MCOL stage, one at rejecting offer stage and 4 at SAR stage. Make sure you keep each claim separately filed to avoid confusion.

 

Good luck

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A prudent question is one-half of wisdom.

 

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Not yet. Only Halifax, HSBC, LLoyds (for my brother), MBNA, Citi and Barclaycard. yes it is very very addictive. lol

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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I am keeping everything in seperate files. (i will buy more tomorrow!)

 

So just to keep me in order my list is now.....

 

HALIFAX 1 prelim

A&L 1 prelim

BARCLAYS 1 accepting offer

BARCLAYCARD 1 40 sar up on monday

BARCLAYCARD 2 sar sending tomorrow

CAPITAL 1 waiting for sar

CAPITAL 1 (2) sending sars tomorrow

RBOS 1 waiting for sar

LLOYDS 1 sending sar tomorrow

ABBEY 1 waiting for sar.

 

I think thats it.........

 

Oh my god thats 12 claims..........!!!!!!:shock: :shock:

 

Im going to have to stagger these. Its impossible to do this many.

 

I think im the only person here that is hoping all the banks take the full 40 days to send the statements. lol

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  • 2 weeks later...

Ok, still no contact from them, LBA posted today. So counting down to court. I will file on 27th April. :D

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  • 3 weeks later...

Filed at court, it was served yesterday.

So they have till 10th May to reply.

 

Wait with baited breath for their next move. :p

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:D well lets just hope its a smooth ride. he he. Get this one closed.
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No, none of my accounts have been affected.

 

I just recently recieved my new cheque book and card and my overdraft is still fine.

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Hi Sea-side lady,

 

My LBA deadline is up on Tuesday, do you think I should ring the Halifax, have had no contact from them since prelim "8 week fobbing off letter". I have been looking at the MCOL and not sure about the Particulars of Claim bit. Can you help? Also in your experience what usually happens when the claim is served, what is the Halifax's next move "normally". Any help appreciated. Scottie

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Hiya Scottie,

 

You can try phoning. A lot of people have had their claims settled by doing this. It is worth a try. They might fob you off with the 8 week speel.

 

As for your poc, then yes i will help. Just let me know when.

 

As for their next move, there is no answer, they dont seem to follow any pattern. But more times than not, things carry on as normal.

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I phoned the Halifax by the way and got through a nice lady! She informed me that its not that they don't want to settle it's that they are answering letters in order they are received as they have over 30,000! WHAT A SURPRISE!!!! Apparently they are dealing with letters received on the 11th April at the moment so won't reach mine for another week yet. I said fine I will file in court.

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Hi Scottie.

 

Have a read of this. If you need more help, just ask.

 

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

 

Get in your claim so Howard has to give you the 8% extra.

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i do. I have just filed 2 at court, so just waiting. and new statements through. So im going to be busy.

 

But it does get very addictive on here.

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Yes.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Hie sea-side,

 

sorry to be a pain again!

 

Have just filled out the particulars of claim and thought I'd run them past you before i press the button so to speak

 

Is this OK?

 

1. The Claimant has an account xxxxxxxx with the Defendant, opened 9th May 1991. 2. Since 31/03/01 the Defendant debited charges and interest in respect of purported breaches of contract. 3. Defendant is aware of all details as a list of charges has already been supplied. Another copy will be sent. 4. Claimant contends: (a) The charges exceed the Defendant's losses caused by the breaches; (b) The Term permitting the Defendant to levy such charges is unenforceable under the Unfair Terms in Consumer Contracts Regulations 1999, Unfair Contract Terms Act 1977 and at Common Law. 5. Claimant claims: (a) return of the amounts debited of £988.00; (b) Interest per S.69 County Courts Act 1984 of 8% - £300.81 continuing at 8% until judgment or settlement at a daily rate of £0.28; 6. Alternatively, if the charges are a fee for a service, then they must be reasonable under S.15 of the Supply of Goods and Services Act 1982. 7. Costs allowed by the Court.

Do I need to put in the last bit about "alternatively ......."?

There is also something about a "statement of truth" what is this? Do I need it?

Hope you can help

Scottie

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You must add the alternatively part.

 

On the N1 form the statement of truth is where you sign.

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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