Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cheakychops v Royal Bank of Scotland


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6163 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Actually reading your question again, I'm not really sure what you are getting at? What do you mean how do you go on with court costs and solicitor?

 

 

I sorted that part out now sorry.

I just need some going to court advice..and vibes im gonna go get the papers tomorrow then they are ready for wed morning post out

hubby sugested sending them a letter saying we will take a cut price if they pay us bk within14 days but i dont know..what do you think

:mad: :mad: :mad: :mad: :mad:

Link to post
Share on other sites

  • Replies 55
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

It's a personal decision. One I can't make for you.

 

If you are worrying, look at the number of people that are successful. There is a whole forum dedicated to the successes for RBS and one each for every other bank. Just because you haven't heard from them doesn't mean you should lose out by offering them a cut price deal.

 

If you don't want to file straight away, send them a letter at the end of the 14 days saying that you are aware of the backlogs that RBS are currently suffering (they are telling people this ALL the time) and that as a result, you will be extending your deadline for your LBA by a week (or two - or whatever, your choice) but rest assured once this deadline is up, you will be filing.

 

Use the time to do your homework, get ready to file, read up on all the successful people getting all their money back once they've filed.

 

Right now, assuming your spreadsheet is correct, you are in no different a situation than anyone else in the RBS forum, have you noticed that? Everyone is getting frustrated because RBS just aren't getting their offers out. The whole point of it is to try and save money - to see people crack and take smaller amounts.

 

I'm not trying to get you to do something you don't want to do...ultimately this is yours and your husbands decision. The proof is on here that this system works, you only got to read but at the end of the day you do what you got to do.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

OK, just got round to reading your thread CC. I am right in thinking you are in Scotland, yeah?

 

OK, if so, the LAST thing you want to do is take this to court. Although it should still be an option in your armoury should you require it. However, your claim amount takes you way over the £1500 limit for summary cause, and into the realms of ordinary cause. Which you won't be able to do yourself; you WILL need a solicitor.

 

But it shouldn't come to that. Give them until your LBA time limit is up, then send them a letter along these lines.

 

Dear Sandy,

 

Further to my letter dated, blah, blah, I am disapointed hat you have not yet seen fit to respond positively to my request that you refund the charges debited unlawfully from my account.

 

However, I am prepared to allow the bank a further period by which time I will expect a substantive response to my complaint. You therefore have until (work out 8 weeks from your prelim letter) to either write to show me that your charging regime is lawful or, in the alternative, confirm for me your intention to refund my charges as per the schedule I have previously sent you.

 

Failure to comply by that date will leave me no alternative but to escalate my complaint without further notice to the Financial Ombudsman. If that course of action should fail to satisfy my complaint, I will as a last resort, seek to take action through the courts, again without further notice.

 

Or something along those lines anyway.

Link to post
Share on other sites

But do bear in mind that Sandy's team are doing their best to get these things settled, and as yours seems straightforward, you should get an offer way before the FOS manage to get around to your complaint.

 

I know it's frustrating, but patience IS a virtue. So I'm told anyway. :lol:

Link to post
Share on other sites

  • 2 weeks later...

Still no news here and comming up to the extra 14days i allowed them whilst i got myself together so i need help now people;

the court papers im going to send off in a few days then what? do i just sit and wait till they respond. cheers

:mad: :mad: :mad: :mad: :mad:

Link to post
Share on other sites

Not normal, but it's not unexpected. The letter isn't worth receiving anyway.

 

As long as you know the letter was delivered (have you recorded delivery confirmation?) then no need to worry, just progress your claim as necessary.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Cheakychops.......I'm also in England.......I'm at the stage where they have lodged a defence to my claim......this is what I've done:-

 

1. Sent letter to request refund of unlawful charges

 

14 DAYS.......NO REPLY

 

2. Sent "letter before legal action"

 

14 DAYS........NO REPLY

 

3. Applied on line @ MoneyClaim for summons....cost £120.....order deemed to be served approx 5 days later to allow for post etc.

 

11 DAYS......RECEIVED OFFER OF APPROX 70% OF CLAIM.......I refused it

11 DAYS......bank "ACKNOWLEDGED" claim, this gives them 28 days from when the summons was first issued (approx another 14 days) to enter a defence

25 DAYS......received defence from Cobbetts (RBoS solicitors)

 

4. Sent letter saying they have already got this info, etc, etc.

 

Hope this helps in giving you some kind of time scale and what happens....it's been just over 2 months so far!!!

Link to post
Share on other sites

Cheakychops.......I'm also in England.......I'm at the stage where they have lodged a defence to my claim......this is what I've done:-

 

1. Sent letter to request refund of unlawful charges

 

14 DAYS.......NO REPLY

 

2. Sent "letter before legal action"

 

14 DAYS........NO REPLY

 

3. Applied on line @ MoneyClaim for summons....cost £120.....order deemed to be served approx 5 days later to allow for post etc.

 

11 DAYS......RECEIVED OFFER OF APPROX 70% OF CLAIM.......I refused it

11 DAYS......bank "ACKNOWLEDGED" claim, this gives them 28 days from when the summons was first issued (approx another 14 days) to enter a defence

25 DAYS......received defence from Cobbetts (RBoS solicitors)

 

4. Sent letter saying they have already got this info, etc, etc.

 

Hope this helps in giving you some kind of time scale and what happens....it's been just over 2 months so far!!!

 

 

Ah right so similar post papers tomorrow then have they got 14days or 28days to reply 1 way or another is that right?? im sure thats what i read thanks again

also yeh i have proof she mailed to say thanks and she sticking to the rules of the timescale they follow.

:mad: :mad: :mad: :mad: :mad:

Link to post
Share on other sites

From when you take out the court summons thingy.....the court allow about 5 days before the order is deemed as issued - to allow for post.

The bank then have 14 days to "acknowledge" summons......then a further 14 days to lodge a defence (ie. 28 days from when order thingy is deemed issued)

It's easiest to issue by going online and paying (it cost me £120) by card.....MoneyClaim

Link to post
Share on other sites

Hi there -

 

it's been a wild ride as I am up against Natwest - essentially the same bunch as you! The info on here has been really helpful, and when extra questions need answering they do tend to get answerd which is such a great resource.

 

The thing that's given me the stones to see it through is the successes on here. I've just written back to Natwest to go into the post today re the CR18 delaying tactic 'more questions' thing they apparently tend to send out, and i have had a post from a moderator saying 'nearly there' which is great.

 

I faffed about at the beginning and ummed and errrred and since I actually stuck to the advice and timetable and templates it has moved forward at a cracking pace. Natwest have put forward a defence, and the 28 days is I think up at the end of this month (must check!). Hopefully all will come in in time for hols!

 

Just thought I'd share non practical but hopefully strengthening thoughts :wink: Great luck - looking forward to reading about your success soon! :) Debs

Link to post
Share on other sites

You don't need anyone else;)

Seriously though, all the info you need is on here somewhere just a case of searching.

 

 

thanks ive just taken the papers back they sdaid they will be in contact in due course so its just a waiting game again now cheers :D

:mad: :mad: :mad: :mad: :mad:

Link to post
Share on other sites

best of luck cheaky

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Quite scary really...

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

  • 2 weeks later...
  • 2 weeks later...

This I believe is a common tactic by them. Don't be put off by it!!

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...