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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Jaybabes v Lloyds TSB


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Hi Jaybabes,I also have a return date of 25/05/07 at dunfermline against TSB

I have never heard a peep from them with an offer ,unlike you.

I was going to say I will see you on the 1st June but hopefully we will all be settled up by then and hitting the shops for some long awaited retail therapy.

:)

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Hi Linda

 

Yeah I hope so.... don't take it personally when I say I hope I don't see you on the 1st LOL...... be glad when its over and done with.... had a nightmare when I first filed at the court but its done now and nearly over :)

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Hi Jay hun, finally got the replacement cheque from Lloyds today, I won't be going anywhere near the post office with this one. Just waiting for the cheque from Cap1, which should arrive any day now, then I'm laughing all the way to the bank, there's a first:D .

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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Well you won't believe this, checked my bank account and the "lost" cheque was deposited yesterday, THREE WEEKS after being handed over to the post office. Lloyds have asked me to hold off putting the new cheque into my account until the other one is sorted out and that I should put a complaint into the post office, for once I agree with a bank.

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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Just spoke to the clerk at the court and surprise surprise the bank are going to defend, thought they would but have to say I'm just ever so slightly nervous now.... :(

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OK had time to digest the thought of having to face the banks solicitors in court and I'm terrified now LOL... kept my nerve all this time and now wishing I had never started all this :(

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I have just checked bank account online, yes you were right, The crooks have deposited all my bank charges to date into my account . Don't give up they will crack before the court day the proof is in the system just believe it.

 

Me 2 Lloyds Tsb A big fat Zero band.gif

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Yeah me to Linda... checked account yesterday at 1pm and nothing, checked again at 4.30pm and hey happy days.... woohooooooooo.... guess I need to inform court now eh LOL

 

:lol: :lol: :lol:

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Well done Jaybabes:D See all that worry was for nothing! Lloyds had no intention of defending in court they were just playing a game of chicken and they "blinked" first. So

 

WELL DONE AGAIN!!!!!!

[sIGPIC][/sIGPIC]They don't like it up 'em Mr Mannering :-o

 

Abbey Claiming £1241.00

S.A.R - (Subject Access Request) requested - 17/02/2007

Prelim sent - 26/03/2007

LBA sent - 13/04/2007

Summary Cause - 22/05/2007

Form 11 - 29/06/2007 (no defence submitted)

Extract of Payment sent 01/08/2007 ALMOST THERE!

*** WON *** Cheque recieved 13/9/2007

 

Lloyds TSB Claiming £1335.00

S.A.R - (Subject Access Request) sent - 07/03/2007

Prelim sent - 13/04/2007

LBA sent - 03/05/2007

Summary Cause - 22/05/2007

Form 11 - 29/06/2007 (no defence submitted)

Extract of Payment sent 01/08/2007 ALMOST THERE

**WON** Cheque received 6/9/2007

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Hi Jaybabes,

 

FANTASTIC NEWS

 

I bet that you are now glad that you held your nerve. Happy spending. sorry that I haven't replied before now, but I have been working like a little trojan.

 

BEST OF LUCK SPENDING ALL YOUR MONEY.

 

Eileen

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