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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sarah vs BOS Credit cards ***WON ***


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Has anyone claimed contractual Interest on a Credit card & won from BOS. I've had an offer, but they won't pay contractual or so they say, be interested to know if anyone has won one or if this is standard with BOS.

 

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They will pay contractual mate. They have to. They'll tell you they won't pay it, but, lets face it, they'll tell you anything to try and make you back down.

:mad:

BOS :D.P.A/S.A.R - (In Branch) 28/02/07

PRELIM - 06/03/07 (std 8 wk reply recieved)

LBA - 20/03/07 (ignored)

COURT PAPERS FILED - 04/04/07

SETTLED - 17/05/07

CAPITAL ONE :DPA/S.A.R - 06/03/07

PRELIM - 12/04/07

LBA - 27/04/07 (ignored)

COURT PAPERS FILED - 14/05/07

 

If I've been any help please click the scales and let me know.

Whilst only too happy to help in any way I can, any advice given by me is done in a completely lay capacity and has been gathered either from research on this forum or from personal experience. I am NOT a lawyer...... IF IN DOUBT SEEK PROFESSIONAL ADVICE...........

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  • 1 year later...

Yeeeehhaaaa! it's taken 20 months BUT I WON got it all back...+ Contractual Interest @19.95%

 

only £400 but it's MY £400..... Buggers have put this account through Blair Oliver & Scott & Moorcroft and I've had to put up with all their sh1te.. none of them have come up with an agreement nothing, so I wrote to BOS and added a nice little rider along the bottom of my letter:

 

" Inspired by the Cabot Fan Club - Google them, Ignore them, get what's coming to you!" I also stuck a CAG Sticker on the envelope! :D

 

I should get compensation for all the bull they have flung at me, phone calls the lot.. so stupid and petty they have been too, I had an isolated charge of £20 dating December 2000 with months either side of no charges ( I was good then :p ) and they quoted the Limitations of 6 years so knocked it off the amount...must have cost them that £20 to type the sentence telling me...Pity I put my claim in first in September 06 isn't it :D - so I have requested it ALL tight gits....

 

MODS put this one in the WIN BOX Please.. and for all of you THANKS Couldn't know what I do without all and everyone that has gone before and sadly left us too - special thanks to Vampiress too if she's watching, I've actually cracked your spreadsheets now my lovely ! :D

 

 

S

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Well done for sticking with it

 

 

I'm a true CAGGER and a proud member of the notorious Cabot fan Club..sticking with it is what annoys these banks and DCA's the most..but that's what wins over ! :D

 

 

Thanks Steven..

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  • 1 year later...

Hello Sarah, Andrew1 and others. Great news this week on BOS loan with credit card. Debt was being chased so nastily by Blair Oliver Scott. Charges refunded. Two sets of PPI on card and loan now refunded (Yes two loads of PPI on one application form - they were sooooo greedy). That particular debt cleared and some!!! :D

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Sweet news sweet jane :D

 

(ps Sarah and Andrew1 are one and the same - don't ask :rolleyes:)

 

:D Maybe it's cos I like cross dressing - let the whole world know :D This was supposed to be a secret Steven - my cover :p

 

 

Sarah :D xx

 

Congrats sweetJane that's a good victory. Tell me, was this a Preference Account -a loan on the same agreement document as the additional couple of grand Card which they document all on one document, but have a regulated agreement one half of the page and on the other the card?

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:D Maybe it's cos I like cross dressing - let the whole world know :D This was supposed to be a secret Steven - my cover :p

 

 

Sarah :D xx

 

Congrats sweetJane that's a good victory. Tell me, was this a Preference Account -a loan on the same agreement document as the additional couple of grand Card which they document all on one document, but have a regulated agreement one half of the page and on the other the card?

 

Exactly Sarah ;) blue document customer copy. Credit Agreement on left for loan with single premium PPI "Creditcare Bronze" / line down the middle and right side was a card with so called Preference Account for credit card and ppi on the balance (didn't even know we were getting a card - we'd applied for a loan).

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