got staments but confused

[kcom]

hiya i went in to my local halifax and asked for my staments they charged £5 and said would take 10days, i got them 7days later yay

but im now confused as i have been trying to work out what to put in my letter, it says to put charges and unathorised overdraft charges seprate but on my staments it just says charges as notified and dosent say if its just a charge or for the unathorised overdrafts, sorry but cant get my head round it all:? all of the charges in total comes to £1933

[noodledoodle]

On the statements Halifax normally put them all as Charges as Notified. They are normally all lumped under this.

 

Good news is you can claim them all back.

[sea-sidelady]

When you fill out your spread sheet.

You just put charges as notified. Haliprats dont detail them, so you dont heve to.

 

Make you go over the statements at least twice as many can get missed first time round.

 

Nice amount to get back...

[kcom]

thanks, im gonna just put them all down like u said, have gone over them twice already and gonna go over again tonight just in case, fingers crossed it wont take to long for a responce from them:p

[jaxads]

Good luck Kcom!!

[kcom]

hiya just went through my stamets for the 3rd time and noticed that i hav about 4 months missing can anyone give me the best number to ring and sort this out as i have been reading through and there seems to be loads of numbers and confused on what one to call thanksxxxx

[kecimot]

You can try to call 01422 380880 it is phone number to switchboard - ask for customer relations or tell them straight that you need to talk to somebody about your data protection act request - that some of statements are missing - they will transfer you. You can find almost any number on this site

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

it will convert all expensive nongeographical lines (0870..., 0845... etc) to geographical equivalents which is usually much more cheaper (5p per hour or even for free depending on your calling plan).

Wish you luck with your claim

[kcom]

just called ref missing months on stament, was told i had to pay £5 i said that i had already paid for staments in bank and i had recipet, put on hold (lovley music) then told that they will look in to why i had a few mnths missing and they will re send staments free of charge they will b here 7-10 days, so fingers crossed will get things sorted quickly:rolleyes:

[Aaronsdad]

If you don't get the joy that you'd like

ring this woman (she gets things done and hates me!!)

 

Kelly Duffy

Senior Customer Relations Manager

Executive Office

Customer Relations

Direct Dial 01422 326326

Fax 01422 326688

kellyduffy@halifax.co.uk

 

A D

[kcom]

i dont know wheather to send my first letter stateing on the charges i have already then when i get my new staments then ammend it as i want to get the ball rolling can u do this??

[Aaronsdad]

You can do all this. The first time it really really matters is when you go to court.

So, your prelim, LBA and MCOl can all have differing amounts. At MCOL is the first time it shows 8% interest with an accumlative interest of 0.0022% per day! And thats the first time your amount is set in stone!

 

A D

[kcom]

well i have sent first letter after reciving my staments sent special delivery £4.90:eek: god it cost me that much to send a parcel to my hb in iraq:lol: so the ball is now moving i am hoping to get everything settled by end of may so when hb home we can hav a well deservied hol

[kecimot]

Hi kcom

just to let you know. when you want claim back you can get interest on your money because you could not used it. And now the interesting part. You can get or 8% but only after your claim will go to court or you can get so called contractual rate but only if you put it in your first letter (prelim). Contractual rate is higher ( you can claim up to approx. 30% - depending how much Halifax charge for unauthorized overdraf).Sadly I have not time right now to explain everything properly but if you will use "search" button above (it is in blue bar between "New Posts" and "Quick Links" buttons) and use words "contractual rate" you will see loads of threads regarding this. Just read and decide. You can still send new prelim letter after you get all statements and ask for this money. A number of claimants got this even from court and it is going to bit increased what you will get. I missed it because I did not knew about it at time when I send my letters. But it is worth of try. Wish you luck

[kcom]

erm, not sure how to do all the contratual rate stuff, tried to hav a read but got to confuse(maybe i will try again after a drink, nite make sence then lol). my hb has just called saying it can take weeks to get his pay in to a diffrent account and said not to start anything till he bk end of may!! i have already sent my prim letter, dose anyone know if halifax has ever closed ppls account???

[kcom]

just looked on royal mail site and my letter was delivered on the 10th i only sent it on the 9th lol so the 14days wait begins!!!

[survivor]

kcom,

 

Have a read of my thread:

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/56689-survivor-halifax-new-claim.html

 

I started in Jauary with a phone call to request statements, and got the money in my account 1st March. I followed the advice from this site, and used the Template Library for all the letters that I sent. I filed N1 at my local court in Hull, as I wanted someone to check that I'd completed it correctly. Just remember - you're only claiming back your own money that has been taken from you unlawfully - if you ever have any problems, just shout up and there will be someone to answer/help. I'm now claiming back charges applied to the wife's account

 

Check these links fo help/advice/guidance

 

FAQ's - http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Step-by-step instuctions -http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Template Library - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

N1 Form (.pdf) - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/844-n1-claims-form-pdf.html

 

 

That should give you enough to be going at - if you need anymore, then just shout up.

 

Survivor

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[Vebb]

Your sentence - matches me at mo...they came today - if I may can I ask your advice all, as I work through them?

[kcom]

this site is addictive!!, im waiting for a reply from halifax, i know that they recived my prim letter sat also im waiting for the staments they seemed to miss out, whats the odds on me getting the money in time for my holi at end off month?? palce ur bets please

[Vebb]

I have done my totals....over £2000 (for 2 accounts) ....what I could have done with that over past 5 years, as only opened the accounts in 2001 & 2002!!

 

My prelim letter is done now...and speradsheets..however, my eyes were going over last hour - so think I need a re-check fresh eye after a nice cuppa!!!

 

With a bit of luck of it will go tomorrow, and then my 14 days commences!!

 

Woh!!????

[kcom]

a cuppa??? dont u mean a vodka LOL

[Vebb]

Oh YES....great minds???

 

Blurry eyed already tho..and that is only due to statements ha ha!!

 

Watch this space???

[kcom]

i know that halifax recived my prim letter on sat and that its not been long but i havent heard nothing from them(and still waiting for missing staments), a mate told me to call them to 'check' they got the letter as she thinks i could strike a deal on the phone there and then:| but i terabile on the phone and they will prob get away with walking all over me, not sure what to do cos im on holiday the week my lba is due, and would b nice if i could get the money b4 that

[Vebb]

Kcom - I telephoned - and it honestly was straight forward - they deducted the £5 per account out immediately and said I would receive within 7 to 10 days - and I rec'd them on the 7th day exactly - so give it a go!! It is worth a try, I used the normal 0845 no - not anyone specific at all.

So cannot complain at all - they were spot on - so far!!

[kcom]

well it will be 7days tommorow that halifax hav had my prim, i have noticed other ppl have had letters saying that 'sorry u not happy bla bla we got 8 weeks ect' but i havent had anything through yet and im a bit worried dose anyone think a call would be best or just leave it, i really want this to go as quick as poss as my hb is home soon and i want everything sorted b4:|

[kcom]

well its 3 weeks excatly that i sent my prim letter, had a letter saying they had 8 weeks blah blah 1 week after, i have been away so was unable to send lba on the 14day, but today i recived a letter saying they will give me £1639 as a good will and will put in to account in 14days i dont have to sign anything. i will be calling them later as my claim is for £2000, just wondering if anyone knows if they take the full 14days to give money back? HOLIDAY HERE WE COME:D :D