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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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volks23 v Barclays ***WON***


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Just found out about the CAG pinic what a fab idea. It's quite funny that I do weekly health walks on the heath. Anyone else going from the Barnet area would like to try and link up and travel down with you?

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Just subscribing to the thread...........

 

 

and out of interest, do you really need to include all the court forms in your bundle ie the N1 form and notice of issue etc? i have not included them as i didnt think they were of any relevence to the court bundle as both the court and the defendant would already have a copy.

 

its got me a little worried as i have not put them in my bundle

 

regards

 

paul

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Hey pt2537

 

I don't really want to leave anything to chance and have included them just incase. I read on this site somewhere that you should include all correspondance I took that to mean all of these forms too. I'm sure that B's will say that they have lost/misplaced/never received something and it's better to have it than not. I have access to a photocopier so it doesn't cost me anything but it's up to you I suppose.

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Ok Question

 

Court bundle to be sent to B and Court 14 days prior to court date.

 

Is that working days or to include weekends?

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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That's what I thought thanks

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Still not heard anything from b's should I send them an email to remind them that the end of the month is a few days away and I haven't heard from them?

 

I have to post off the court bundle on wednesday.

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Hi ,

i would carry on as per the script so to speak and send the bundle off, then i would email them. if you miss the deadline by relying on them to settle it could cause you problems in the long run. personally with my partners claim i am not trusting them until the money is in the bank,they have said that they are going to pay and i have been told a settlement letter is in the post but til the money is in the bank im carrying on with the claim as per usual

 

 

regards

 

paul

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cheers for that Paul. Just got a lot going on this week can't seem to think straight and don't want to mess up. How's your claim going heard anymore?

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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ok found the t&c's that I need for this claim. For which year do I need the t&c's for 2000 when the account was opened or 2001 for the start of the year for which I am claiming? or should I just download both?

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Hi,

 

well apparently Barclays have sent a offer letter out today so hopefully we will get it tomorrow and send it back straight away as long as the figures match up so fingers crossed.

 

regards

 

paul

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OK Guys court bundle I think is now ready (I will drop off on way to work in the morning) Have I forgotten anything and do I need to have the PM radio transcript on CD as well?

 

N24 General form of Judgement or Order dated 16th March 2007

N24 General form of Judgement or Order dated 07th March 2007

N149 Allocation Questionnaire

Letter from Court dated 14th March 2007

N244 Amended Particulars of Claim, N1 Claim form and Schedule of Charges

N152 Notice that a defence has been filed

Defendants defence

N10 Notice that Acknowledgement has been filed

N205A Notice of Issue

N1 Claim Form

Letter from the Woolwich dated 22nd December 2006

Letter before Action dated 8th January 2007

Initial Letter to Woolwich dated 15th December 2006

Royal Mail tracking details

Schedule of charges

Bank Statements

Year 2001

Year 2002

Year 2003

Year 2004

Year 2005

Year 2006

Bank charge notification letters

Statement of Evidence

Witness Statement

Previous Settled Cases

Relevant Case Law to Penalty Charges

Early Day Motion from the House of Parliament

Dunlop v New Garage

Robson v Harman

UTCCR 1999

UCTA 1977

SOGA 1982

OFT Statement & Summary

Transcript of radio interview with Peter McNamara, former head of personal banking, Lloyds TSB

The money programme bank commission press release

Media release from Consumer Law Centre Victoria

Terms and Conditions

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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LOL. Just finished numbering all 460 pages and guess what i forgot to include...........

 

the last lot of emails to barclays trying to push settlement (just found them sitting on the printer doh :mad:

 

oh well.

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Glad to be of help. Good luck

 

volks23

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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  • 2 weeks later...

What now?

 

Court bundles posted off (well just the postal strike last week didn't help)

 

Emailed Rob Saunders on Wednesday 27th June informing him court bundle had been posted and could he confirm whether he was still intending to settle out of court (no reponse)

 

Called him on Tuesday 3rd July to see if he had received my email. He had and was putting a letter of settlement in the post that day.

 

3 days later still no letter. Emailed him again today to see if he could email a copy of the letter to me (no response)

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Received in the post this morning letter offering full settlement.

 

Just doing the letter of acceptance to fax back to Robert. What's the part that I need to cross out? Once I have cleared funds in my account I will then be able to donate to CAG. Any details on how to do this?

 

Thanks to all that have given me advice through this long journey really appreciate it. Good Luck to anyone else in the system stick with it you will get paid in the end you've just got to go through the motions in court to get your money.

 

What next going to start the whole process again with 2 Natwest accounts. Also going to try for pre 6 years with Barclays. So going to be around for a while yet.

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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Whoops how do I change the title to

 

volks23 v Barclays ** Won**

Progress

 

Barclays/Woolwich Claim 1

Pre Lim letter sent 15/12/06

LBA sent 29/12/06

N1 filed 25/1/07

Acknoledgement received 15/2/07

Defence filed 26/2/07

Amendment submitted on 5/3/07

AQ submitted on 15/3/07

Hearing Date 13/07/07 friday

Offer received on 07/07/07

Settled in Full on 09/07/07

 

Barclays/Woolwich Claim 2 (Pre 6 Years)

Pre Lim Letter sent13/07/07

Response Received

LBA sent 24/07/07

Response Received

N1 Filed (07/08/07)

NatWest Claim 1&2 (Pre 6 Years)

S.A.R sent 11/07/07

Statements received 04/08/07

LBA sent 04/08/07

Associates CC

S.A.R sent 13/07/07 - Awaiting their response

Capital One CC

Working out charges

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